About the Business
eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback. Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they deserve. They feel heard, understood, and appreciated, as with us, it’s like having their very own personal stylist. Go on and give us a try to experience a better way to buy clothes – clothes that let your style and personality shine through.
Business Highlights
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Reviews Summary
eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Easy to order but wish they'd provide a delivery estimate
Another satisfied shopping experience.
Website makes it easy to shop with detail choices.
Everything fit perfectly and is beautiful quality!
Amazing quality flowers dress, so light. Perfect for summer
Perfect. Customer service was excellent. Item is a quality garment
Love the price and fit as always, lovely dress. Thanks!
The new format showing only one dress style per line makes shopping overwhelming.
Great as usual. Well made with care; attention to detail.
Really fast delivery and great communication throughout the whole order
My first dress was so perfect that I had to buy the same one in another color!
This is y second purchase. Excellent in all aspects!
Easy to navigate site and always notify customers for sale items.
Very easy and great prices; we'll see how they work!
No help whatsoever or even notice that the dresses would be late
For tailor-made pieces, this is a reliable service
It was a lot of fun! I enjoyed having length, sleeve options.
I enjoyed personalizing the outfit to fit my taste.
Third time I have ordered love your custom designs.
Great experience and fit. I'm looking forward to wearing the dress.
Eshakti is great, i have shopped this website since 2018. Never disappointed with the service.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members