About the Business
eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback. Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they deserve. They feel heard, understood, and appreciated, as with us, it’s like having their very own personal stylist. Go on and give us a try to experience a better way to buy clothes – clothes that let your style and personality shine through.
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Eshakti Reviews Summary
eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
I am very impressed. The quality of the sewing is impeccible, the fabrics are lovely, and the size chart is accurate! Go eShakti!
Great customer service and lots of options to customize your dress selection. Quality dressmakers create these pretty little dresses giving attention to all the little details. I look forward to my next purchase!
Customer service 10
Quality of workmanship 10
Material 10
Turnaround time 10
Ease of use 10
I am more than impressed. A beautiful quality fabric garment that i cannot fault at all.
Will recommend to friends and definitely be shopping again.
I am a 5'11", plus size, curvy 55 year old woman. I have a small waist, and large hips, long legs and arms and eShakti is the ONLY place where the clothes actually fit me.
I have about 30 dresses - and I love them!
I have returned about three dresses because I did not like the way they looked on me and have had no issues in the return process.
I highly recemmend!
I have to admit I was really skeptical at first about my dresses since Ive had bad experiences before with ordering clothes online, but then I tried my two new dresses I just ordered and they fit like a glove! I love the fact that they are custom made and are really good quality!
I have ordered from these guys several times. Their product is great, it always fits and the quality is super! I have even tried their personalized fit option a few times and it is totally worth the extra $10.00. Most of their items are very reasonably priced. I highly recommend Eshakti to all.
I love how easy it was to buy this custom made dress. It took less than two week to be made to order and delivered to me. It fits amazingly! I have never felt so pretty! Thank you!
I'm in a wedding and the made of honor knew of your company. We liked that we could each customize our dress by neckline, sleeve length and hemline but all have the same basic dress in the same fabric. Plus we will actually get to wear these dresses again!
My dresses came in a short amount of time, considering they were customized. I ordered custom sleeves and they were perfect. I ordered a size 6, so did not use the total customization feature, although I might in the future because I have a straight and narrow shape. I am 5' 10'' and the lengths were perfectly proportionate! Thanks Eshakti!
Ordered online from China a bunch of times and it's always a huge disappointment and waste of money. Blown-away by the amazing service, price, and quality from India!
It's so nice to have a dress that doesn't hang off shoulders and the darts go to the bust area. Overall, my experience has been exceptional. They just need to add some light colors of fabrics and I will be a very happy shopper!
Upon ordering I received a great coupon as a first time purchaser and free ship and that alone made me curious yet skeptical. I took the plunge after a few weeks staring at the same dress online and i order as is from the size chart... Upon arrival I thought it was packaged very nicely! I have not owned a dress that fits like a glove since middle school! It truly is everything and more i wanted from a dress that i will have forever! I cannot wait to order from eShakti again in the future.
This was an amazing find! The process was easy, my dress is custom and the selections on the website are endless! I will definitely be back for more!
I was really not so sure of what I would receive, so glad to say it was more then I expected the fit the color the over all was great.
I purchase all my dresses from eShakti. As a full figured girl I know the power of owning your look and eShakti helps me do that!
I was skeptical about this site at first, but I couldn't find the dress I needed for an upcoming wedding so I decided to try it out, since returns seemed easy and there's a first timer discount.
I ordered a dress and went through the comprehensive measuring and customization process. I didn't hold my breath though because I'm oddly shaped and nothing fits me nicely to be honest.
My dress arrived and it is perfect. It's impeccably made. The zipper isn't cheap, and it's the same colour as the dress exactly. The fabric is a mid weight jersey that's so comfortable and resists wrinkling. The pleating is perfect. Oh- and it fits me to the millimetre! Even the hem is spot on.
They really took the time to read my notes. They also put time and effort into shipment tracking and customer service. 10/10 will order from here again.
I really have no business buying any more clothes but since I've found this site, I'm addicted. I love the clothes and the great deals. Where else can you get a customized fit!?
I have ordered several dresses specifically for costumes. You can manipulate the custom options: chose lengths, sleeves and necklines, and manipulate body measurements. I have mad dresses bigger in the hips to wear bloomers and petticoats underneath, and made styles into maxi length for period clothing.
I love that I can select to see only clothing made natural fibers! They have a wide variety of these. It's my favorite thing because not only is it better for period clothing but I have sensitive skin, and it means I can dress up and still be comfortable.
One of THE best online shopping experiences I have ever had! I am looking forward to ordering again!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members