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EshaktiReviews 4,830

eshakti.com
chic, casual womenAge 26-45
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From the business

eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.

Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they deserve. They feel heard, understood, and appreciated, as with us, it’s like having their very own personal stylist.

Go on and give us a try to experience a better way to buy clothes – clothes that let your style and personality shine through.


eshakti.com
+1 855-374-2584
USA
Founded in 2001
Clothing item from EshaktiFashion apparel by EshaktiMerchandise from Eshakti clothing lineEshakti fashion product

Business Highlights

General

Year Founded: 2001
Target Gender: women
Target Age Group: 26-45

Shipping

Shipping Cost: $12.95
Free Shipping: no
Shipped From: USA

Returns

Return Policy: not free
Return Instructions: items being returned must be unworn, unwashed, and unaltered with all tags intact
Return Cost: $4 per item

Sustainability

Recycling Program: no

Product

Style: chic, casual
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X, 5X, 6X)

Customer Service

Support Channels: phone, email
Support Phone: +1 855-374-2584
Support Email: customerchampion@eshakti.com

Payment Options

Payment Methods: card payments, PayPal

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Eshakti Reviews Summary

eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.

This summary is generated by AI, based on text from customer reviews

service
885
value
2,368
shipping
2,393
returns
205
quality
3,692
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Instant Feedback

21,838 reviews
Virginia
1 review
0 helpful votes
Follow Tonya P.
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They actually tailor garments to your measurements, and if you see a dress with a neckline, sleeve, or length you don't like, they will change it to your specfications! Pricing is ridiculously inexpensive! 100 stars!

Date of experience: July 11, 2018
Tennessee
1 review
0 helpful votes
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In my last order I purchased two "everyday" dresses using the New Fabric Customization feature. I was able to pick a cut that I loved and ordered this in two fabrics that suited me. These came out wonderful and I wear them all the time. I also purchased a "statement" dress, Style # CL*******. I fell in love with it first time I saw it and purchased as-is without any customization. The embroidery design is exquisite! My family thinks it's lovely. And it pairs very well with my long denim eShakti jacket. Thank you eShakti for ever having an enjoyable shopping experience!

Date of experience: July 11, 2018
Pennsylvania
1 review
1 helpful vote
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I bought my first dress from you almost two years ago. I was the Matron of Honor and only bridesmaid in a wedding, and I needed a navy blue dress. I wanted something with sleeves, but I was having a very difficult time finding something suitable. At eShakti I found the perfect dress and could add sleeves! I also made some small changes to the neckline and hemline to better suit me. The dress was absolutely gorgeous, and on the day of the wedding, I was prepared with tissues and anything else the bride could need in the dress's ample pockets. I have been ordering from you ever since. Only once did I ever have to return something. It was a dress that I thought would be flattering on me, but when I tried it on, it just did not work. Returning the dress was simple and easy! I recommend eShakti to all of my friends. I even bought my sister a gift certificate to eShakti for her 40th birthday.

Date of experience: July 11, 2018
New York
1 review
0 helpful votes
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I love my dresses.
July 10, 2018

3 of my 6 dresses that I ordered from eShakti arrived and they fit me beautifully. I can't wait to try on the other 3 dresses.

Date of experience: July 10, 2018
Georgia
1 review
0 helpful votes
Follow Eileen L.
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Im really pleased with my dress from Eshakti! The fit was wonderful, the fabric was stunning and the costumer service was top notch. I would highly recommend Eshakti!

Date of experience: July 9, 2018
California
2 reviews
0 helpful votes
Follow Serina M.
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First I would like to say the team at eShakti is so extremely professional and they were extremely helpful! I ordered a dress for a wedding and it arrived even sooner than expected. The quality is great, super soft and comfy. Sizing was spot on as well so take the extra time to measure yourself! They also provide customized products, I will most definitely be ordering again!

Date of experience: July 7, 2018
New Jersey
1 review
0 helpful votes
Follow Ashley T.
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I absolutely adore these clothes. They're so well-made, and at this point in my life, I just know what looks good on me, so being able to tweak the neckline, sleeves or length is worth its weight in gold.

I'd wager to say 75-90% of my "daily wear" is eshakti at this point. (Oh, and I'm currently pregnant. I tried on the high-end designer maternity brands. My eshakti dresses are leagues better).

Plus-- POCKETS.

Date of experience: July 2, 2018
Massachusetts
1 review
0 helpful votes
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Amazing.
June 28, 2018

Buying clothing for Women can be nearly impossible at times. Being able to customize the dresses to your measurements and then styles that you feel comfortable in is invaluable! The prices are, for the most part, super reasonable for a custom dress!

Date of experience: June 28, 2018
Idaho
4 reviews
9 helpful votes
Follow B G.
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I ordered four tops. Each one is beautifully made and fits me perfectly. Every time I sent them an email about something, I got a return email within a day or two. I am impressed with the quality and integrity of this company. They will be my go-to clothing company for now on.

Date of experience: June 27, 2018
Canada
1 review
0 helpful votes
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Great service.
June 23, 2018

Tons of selection to suit a super wide variety of styles and body types, and being able to customize length & neckline is amazing. I ordered a custom dress to fit my measurements and it ended up too big all over though, so make sure you give it tons of lead time so you don't get surprised by not having a dress right before an event!

Date of experience: June 22, 2018
Massachusetts
3 reviews
0 helpful votes
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I have a dozen dresses made by eShakti. Each one fits me perfectly which is not easy - I am tall, hippy, small chested and have a belly.

In addition, this company lets me use my creative side so each one is different, yet all have an exact fit. I often receive compliments!

Date of experience: June 22, 2018
Wisconsin
1 review
0 helpful votes
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I am so happy I finally ordered from eShakti - I ordered 2 dresses and when they arrived I immediately went online and ordered 5 more because I was so impressed with the clothing quality and construction. I did custom sizing because my top is one size and by bottom another. Wearing these dresses I feel like I am wearing expensive bespoke clothing. AND I get complimented everywhere I go!

Date of experience: June 22, 2018
California
2 reviews
0 helpful votes
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I am considered " tall "@ 5'8" so EVERYTHING i buy is too short. That ends here.The tall stores are few and far between and expensive. Not that stylish either. I'm tired of wearing black opaque tights under stuff that covers nothing in hot summers ( it gets 110 degrees in the summer here)! Very well made with lining, pockets, and cut to my height! All for free! The fabric is the best quality and they ship carefully and fast. I buy the stock size dress since a 14 fits beautifully ( sizes run true to size). They also rotate new styles it seems like every couple days! This is the only place I will buy my dresses from here on out! Try it... you won't be sorry you did!

Date of experience: June 21, 2018
Canada
1 review
0 helpful votes
Follow Jessica H.
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I adore everything about eShakti - the fit of the dresses are SOOOO flattering, I've never found anything else anywhere that make me look so nice. You can get diffferent arm lengths and necklines so you can hide your problem areas and highlight your pros! Also, there are millions of patterns, and the sweetest most whimsical designs and embellishments. I always look unique and get compliments. And the price is perfectly reasonable, even given that I am in Canada and the prices are in USD. They still work out to about $70 each.

Date of experience: June 21, 2018
New Hampshire
1 review
1 helpful vote
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I love eshakti
June 20, 2018

I have a big bum and a small top and I can finally buy dresses without having them altered. Big plus, the dresses flair when I twirl. Extra big plus... POCKETS!

Date of experience: June 19, 2018
Canada
1 review
1 helpful vote
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This is exactly how I feel when it comes to my outfit, because I am tall and the store for tall women are way too expensive and eShakti quality is way better. The ONLY issue is the timing, I really suggest to order 10 extra days on eShakti timeline to be on a safe side.

Date of experience: June 18, 2018
Iowa
1 review
0 helpful votes
Follow Dianna W.
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I am very impressed at the quality of work, material, and speed of delivery of my formal dress. It looks great on me, and I'm not a model, and my family loved it too. Delivered ahead of schedule in a nice box with tissue paper to protect the fabric. Excellent service and price. Will definitely order again.

Date of experience: June 18, 2018
Canada
1 review
0 helpful votes
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The fit was incredible and I didn't even get custom measurements! As a curvy woman, it was nice to see size large available in a 12 and a 14- I chose the 14 and it was amazing. I already have more items I am ready to purchase!

Date of experience: June 18, 2018
Canada
1 review
1 helpful vote
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Overall, I am happy with my dress! Just that the zipper didn't work smoothly. Please use a better quality zipper. Also, it fit a little too tight under the arms, but not too uncomfortable that I have to return it. So happy it arrived on time! Need it for a wedding.
Would like to see better patterns/designs and colors offered.

Date of experience: June 18, 2018
AE
1 review
1 helpful vote
Follow Pamini H.
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I started wearing eShakti since two years and i don't know how my attire from once in a while wearing eShakti has become almost a daily eShakti attire. I am so glad that eShakti has been with me during my most memorable moments like when I got awarded with ''Best Executive Housekeeper in Asia 2017'' and many more. Thank you eShakti for making me look gorgeous almost ever day :)

Date of experience: June 17, 2018