From the business
eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.
Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they deserve. They feel heard, understood, and appreciated, as with us, it’s like having their very own personal stylist.
Go on and give us a try to experience a better way to buy clothes – clothes that let your style and personality shine through.
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Eshakti Reviews Summary
eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
There is a great variety of styles of dresses and I love love love the ones that I have ordered. They are made well, and are super cute! Any time that I've had to contact customer service they have been so responsive and helpful. I recommend this site all the time!
The styles are wonderful, the colorful fabrics so diverse and the custom design feature makes the variety endless! I am always so impressed at how fast the custom orders arrive, and at such a reasonable price. This is a unique clothing company catering to the particular vision of each customer.
Eshakti has always been such a reliable, size-inclusive company with well designed and beautifully made clothing. I have never been disappointed with a single thing I have purchased from them, and continue to tell everyone I know about them. Definitely a happy customer!
My dress turned out beautiful and the fit was amazing! It was my first order and I went all out, fabric customization, changed the neckline, sleeve length, and did custom sizing. I even left a note on my order to see if they could add ties to the sleeves (I had seen it available for other styles on their site), and they were able to do it for me! I will be ordering more in the near future, the only problem is picking which one I want next.
I will not recommend this site. Very low quality products. There is no customer service at all. I called several times to customer support for returning this cheap product. They are not at all providing me a resolution. I have been cheated.
My favorite thing about eshakti is that I can buy myself a dress and know that it won't look like what everyone else is wearing because I have altered it to fit me and my life. I love that I can change the length, the sleeve type and the collar on most any dress in the store. It makes the dress completely mine and makes me feel beautiful everytime a put on an eshakti dress.
Love the fact that I can modify my dresses to the way that I like. Most of the dresses in my closet are from eshakti. If I get a dress that just doesnt fit me the way I like it I can always return it for free and if I choose a gift card I can get my shipping cost and any coupons used credited back in a gift card and I love that because I am always going back shopping. My clothes are unique and I always get compliments on my clothes when I wear them
I love eShakti. It is the best place to get perfect fit and the perfect clothes that I like to wear. The options are great. So many choices! I cant make up my mind.
Always have your dress tailored. It is worth the extra money to get the correct fit. I would also maybe not list your exact height but where you would like the dress to fall on you. I am five foot seven inches and the dress was slightly longer than where I expected it to hit, based on the picture.
The jumper I ordered looked and felt great! It was sewn very well and I was able to put it on and wear it out immediately!
I thought eShakti sounded to good to be true - a dress tailored to my measurements and specifications with pockets and for a reasonable price? I ordered a dress only because they had a good coupon that meant it was about half-price. I received the dress yesterday and I am so happy! It is great quality and it fits me perfectly.
I made my first purchase for a relative and bought a dress in 28W, 6 months prior to a wedding. The dress arrived within 10-14 days; great.
Months later, I bought a dress for myself. The dress took over a month to arrive and the quality was not great. My dress is thin and too small. I wear a US standard size 16, the dress ordered was a 18W (about a standard 20- according to their size chart) and I received about a size 14. I ordered a paper-bag dress, and I assumed would have a smaller waist. Thus, I sized up just in case the waist had no stretch (it didn't) but again the size was too small.
I contacted my relative to see if she had issue and she did. She usually wears a size 26, I ordered a 28W (about a size 30). Her dress was too small. Just to clarify- neither her nor I wear skin tight clothing that require some sort of spandex for stretch.
Overall- I can't trust a tailor based store that can't get sizes correct. Let alone, can't fulfill their own shipping times.
Best site ever. The dress fitted my friend like a globe. I love pockets in dresses and this site gave me what i asked for. Measurement is accurate and my friend really likes the dress.
No really... cannot believe the quality of these clothes and the customization options are incredible. I am absolutely addicted to ordering from this company. Also... POCKETS ON ALL THE DRESSES? Makes me so happy.
I love pockets in dresses and this site really delivers! The quality is amazing and the customizable options are out of this world. The sizing chart is actually accurate, as long as you are truthful with yourself :) Take your measurements and shop away! I can't wait to order more!
I've ordered about six dresses from eShaki, and they have each been beautiful and very well made. The customer service is always top notch, and even the packaging is lovely and feels very upscale.
I love the variety of dress styles, and the customization options are superb. Highly recommended.
I read a lot of mixed reviews about eShakti online so I was worried about what I was investing in, but I had no reason to be worried. It's clear to me now that any problems other people had with eShakti must have been user error when taking their own measurements or choosing dresses they wouldn't normally pick out in a brick-and-mortar store, because all five dresses I have received so far have fit perfectly and I couldn't be more satisfied.
I was very excited when I stumbled onto this page and loved the variety of dresses. It was very easy to order and keep track of the progress. The items arrived on time and the fit is lovely. I can't wait to wear them!
I love being able to create my own dresses. I love the compliments I get at work. I have spread the word about eShakti to all of my friends.
I customised my dress and it fits perfectly! The dress is well made, very neatly sewn with good quality fabric.
Absolutely love it! Hope eshakti adds more International Shipping options. I would love to buy many many more, u simply can't get this type of fit and custom options elsewhere.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members