eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.
Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they deserve. They feel heard, understood, and appreciated, as with us, it’s like having their very own personal stylist.
Go on and give us a try to experience a better way to buy clothes – clothes that let your style and personality shine through.
eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.
This summary is generated by AI, based on text from customer reviews
I reached out to customer service because I had an event that fell right in the middle of the expected delivery dates, 14-17 days. So I reached out via chat and email asking if there was any way it could be delivered any sooner, even just the day before. They said they would do everything they could to get it here as soon as they could. The event was on the 21st, and I got my dress on the 14th! Super blown away! I had plenty of time to try it on, wash it and get it ready for the event. It was beautiful and fit great. Thanks eShakti for a wonderful dress, super speedy shipping and great customer servicer!
've loved your designs even since I came across your website and had been tempted to buy few dresses from eshakti for a long time but was skeptical about ordering due to several no-so-great review online. However, I did give into my temptation and ordered two dresses on sale (to minimize my risk). I'm so happy I did that because the products and service was outstanding. Both dresses fit me perfectly and this is when I did not customize the size. I picked up the smallest size you had, since I'm a small built, petite 5 feet tall. The fabric was superior cotton and had such comfortable lining, fit really well and just the right length. Received the package in 10 days, well in time promised for delivery. I thank you all for the wonderful craftsmanship, service and attention to details. Highly recommend
I love everything I have gotten from eShakti. I love that it is the perfect length, that i can choose details that make me feel comfortable, and I look great at work. I have started buying all of my professional clothing from eShakti. I get a lot of great compliments- but most of all- I feel confident and comfortable all day long. The color selection is fabulous and the new couture feature is great too.
I love these clothes! I always get tons of compliments whenerer I wear one of my dresses. I have not really worn dresses on a regular basis except for church. Now I wear them several times a week.
The dress I ordered arrived and was simply beautiful. It fit wonderfully and my daughters are already eyeing the website for their own additions to their wardrobes. I love it and will definitely return again!
I adore eshakti... about half my wardrobe comes from them. It's amazing because I'm nearly 6' tall and not thin, but these dresses fit me like a glove, make me look more slender (funny how clothes that fit right actually improve your appearance, right?!?), and make me feel elegant. The production quality is amazing, materials are strong, and if you're able to splurge and buy several, the shipping costs go down and the discounts go up, which makes the whole process more affordable. And almost all the dresses have pockets... POCKETS!
My husband often tells me, he wants to complain because I'm spending money, but he really can't because of how beautiful these clothes are and how great they look on me. I have only very rarely gotten a dress I didn't love... the cut was a little weird and I didn't adequately consider it, or in one Christmas buy a few of the measurements weren't perfect, but then I returned the dresses, got my money back, and was able to find things I loved. Go for it, try them. You won't be sorry. Be honest about your measurements and I bet you'll be surprised at how great the dresses look when you receive them a few weeks later (be prepared to wait for a bit, as they're custom).
I ordered this skirt on my sisters recommendation, she has several friends who had ordered from eshakti.com and loved it. I am a customer for life. They have great prices, especially for a custom made outfit and the quality is great. I have MS so I am unable to sew but I use too so I know a quality sewn item when I see one. I am a very plus sized lady 430lbs and I would have paid more from a plus size store for a skirt that was not as pretty and not made to my measurements and it would not have been this well made.
I was impress with everything. Also the hand written note from the team that created the garment was great. I was the belle of the ball in my dress. It fit me perfectly. I am plus size with a large bust and the did a great job following measurements to a tee.
I ordered the wrap-dress in Forest green. The color, quality of material and construction, and the fit are ALL better than I can ever remember receiving when shopping online. I found a coupon code that worked to get me an amazing deal. I just wish I had ordered more than one of these dresses! The style is elegant & comfortable enough to have one in every color.
I used to choose clothing based on whether they had pockets but on eshakti Ican choose anything! Love it!
Custom sized clothing with excellent quality and affordable! Customer service is excellent as well. I will order again and recommend it to friends and family.
For the first time I had custom tailored dresses made to my body. As a girl with curves things tend to look like they either just have no shape in order to fit everywhere or they are too tight in one place... not with eShakti! I can't say enough good things about the customization you can choose from. This allowed me to cover tattoo for a work function by choosing a 3/4 sleeve and choose a mid calf length for work appropriate skin showing. The customization to my measurements allowed for a perfect fit, so much so my two best friends had a hard time pick favorites out of the six dresses I bought. I actually feel pretty and feminine while also feeling classy and put together with very well fitting, flattering dresses. I'm sold and will buy again!
Eshakti is like designing a clothes in your own way and in a few days you will love you dress, the quality is excellence the colour like more beautiful than the picture
I've purchased multiple times over the past few years, and only once had an issue (which was quickly resolved). I love the dresses and designs, and the option to customize sizing (I'm tall, with a long torso and a short waist, so it's phenomenal to have dresses that hit me just right). I've also bought rack sizes and their size chart is true to inches, unlike many online retailers. I will definitely keep ordering from eShakti and encouraging friends to do so!
Eshakti is one of my favorite places to shop. Tons of options, and the best part is you can customize any piece to your exact measurements and specifications. I dress modestly, so it's hard to find clothes on the market. But I can add fabric to the length of the hem, arms, and neckline of any dress or skirt, or any other item for that matter on eShakti. It's reasonably priced, good quality, and their customer service is awesome. Love eShakti. 5 stars. :)
I ordered two dresses from eshakti in the span of 30 days. The first was a size 10 and was just a bit too large, but it was so beautifully made, and it still fit very well.
I decided to keep it, and I ordered a size 8 in a different color. The second dress was a dream! I've never felt the way I feel in these dresses I'm very tall, so I've never been able to wear a true floor length dress without spending a ton of money. I now have two floor length dresses and I paid less than $100 for both!
I'm so happy with their work, and so grateful I found them. I will be using eshakti for all of my custom dress needs from now on.
The dress fits perfectly and it just took a few days until I received it. The dress has pockets :)) The fabric is great. I love it! I will order more!
I love the idea of having clothes tailored and customized to my specifications. Its a unique experience. Vintage clothing is the bonus.
I am so pleased with the quality of the fabric and the item itself. So many dresses are not lined anymore and I love that eshakti dresses are all lined. I also love that they are all tailored to my height so I don't have to pay a tailor for an additional service. The dresses I ordered make me feel beautiful! And I have gotten so many compliments! I will be a frequent return customer!
When ordering be honest about your measurements-it is not their fault that someone orders an item using wishful thinking rather than real numbers.
I love eShakti because they custom tailor your clothes to you. I don't fit an off the rack size so being able to wear beautiful, trendy, well made clothes was very difficult before I found EShakti. And their customer service is outstanding- when one of my garments did not fit me properly they remade my dress with no problems whatsoever. I am going to be an eShakti customer for life.
Answer: Delight, Please order based on the eShakti sizing/measurement information. The measurements are in inches, and are body measurements. Do not go by other brand size charts. Thank you.
Answer: Sorry, Debapriya, we have stopped our India operations and there are no plans to resume the services any time soon. We will let you know if we do resume our operations in the future!
Answer: I have been ordering the standard sizes and they are true to the measurements posted. No matter what you put in your height, so the length is always spot on.
Answer: Purchase a dress that is made with the knit fabric. It is flexible and much more loose feeling than the other fabrics. If you do decide to add inches to the measurement, I recommend only adding 1-2 inches AND only add those inches where you like it loser. For example, measure your arms true to size unless you like it a bit lose. Measure your waist true to size unless that is where you like it a bit lose. But honestly, I think you will find the knit dresses to be the best if you dislike tight fitting clothing! I also am not a fan and those are the dresses I wear most often! I have bought other styles, so I have other fabrics to compare it to.
Answer: I have been ordering from eShakti for over 12 months ( something like 25 dresses). I have never had a problem. Customer Service has always been great. Quick to respond and very accomodating. Even adding a deisgn I requested to Fabric Customisation. Winning! I have only had to return 1 dress and it was easy and I got a full refund. I am in Sydney, Australia and my orders always arive in 10-14 days without fail. You can track the progress of your order online.
Answer: From my experience, In most cases the products are made in the featured color and fabric. There are some items that are offered in different colors on the site. As for the daughter, I suggest using the measurement chart and submitting it to see if it can be accomplished.
Answer: You can refer to our Brand Size chart here - http://www.eshakti.com/SizeChart.aspx Do note that we offer standard sizes from 0-36W or you can get it made as per your exact size measurements (Custom sizing). Bust). We request you to choose your size & height combination carefully from our size chart to get a perfect fit.
Answer: Yes, it will be delivered within 4 weeks. In fact, delivery timelines are 17 days, but it makes sense given unexpected customs delays we are seeing, to plan for an additional week or two.
Answer: Yolanda, we are working furiously to clear our backlogs. We are still delayed 5-6 days now. Hope this helps you.
Answer: Miranda, we are working furiously to clear our backlogs. We are still delayed 5-6 days now. Hope this helps you.