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EshaktiReviews 4,830

eshakti.com
chic, casual womenAge 26-45
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From the business

eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.

Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they deserve. They feel heard, understood, and appreciated, as with us, it’s like having their very own personal stylist.

Go on and give us a try to experience a better way to buy clothes – clothes that let your style and personality shine through.


eshakti.com
+1 855-374-2584
USA
Founded in 2001
Clothing item from EshaktiFashion apparel by EshaktiMerchandise from Eshakti clothing lineEshakti fashion product

Business Highlights

General

Year Founded: 2001
Target Gender: women
Target Age Group: 26-45

Shipping

Shipping Cost: $12.95
Free Shipping: no
Shipped From: USA

Returns

Return Policy: not free
Return Instructions: items being returned must be unworn, unwashed, and unaltered with all tags intact
Return Cost: $4 per item

Sustainability

Recycling Program: no

Product

Style: chic, casual
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X, 5X, 6X)

Customer Service

Support Channels: phone, email
Support Phone: +1 855-374-2584
Support Email: customerchampion@eshakti.com

Payment Options

Payment Methods: card payments, PayPal

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Eshakti Reviews Summary

eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.

This summary is generated by AI, based on text from customer reviews

service
885
value
2,368
shipping
2,393
returns
205
quality
3,692
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Instant Feedback

21,838 reviews
Connecticut
1 review
0 helpful votes
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Quality and Compliments
December 12, 2018

I was uncertain of what I would receive the first time I ordered a dress. I love the dresses offered online, but would they fit, would they be poorly made, was it worth the risk? I decided to buy one dress to try out the service and OMG, it was amazing. I love the color, cut, style, material and the POCKETS! I get endless compliments every time I wear any dress from eShakti. The dresses are well made, the pockets lay flat, and I like that I can add length and sleeves to the dresses, no more sacrificing warmth for style!

Date of experience: December 12, 2018
Illinois
1 review
0 helpful votes
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Oh my... I was so hoping that one dress out of three would work. But *all three* are wonderful, fit like a glove and look lovely as can be, and I am so hard to fit -- with an athletic body, I cannot purchase anything off the rack. They followed all my instructions and were exceedingly responsive when I communicated with them -- 24/7! I would very much recommend them, but also emphasize the importance of getting all the measurements exactly correct. Thanks everyone at eShakti! Mary A.

Date of experience: December 12, 2018
Australia
1 review
0 helpful votes
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The quality is great. I wore it to my graduation in Australia. Everyone just loved it. It was delivered very fast. I just want to say all my best wishes with you guys. Please always keep it up no matter how big the business become.

Date of experience: December 11, 2018
Texas
1 review
0 helpful votes
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Awesome
December 9, 2018

Other than my mom making my dresses, have I ever had a more perfect fit!
The order from was easy to fill out. The dress came in nice and neat, and most importantly in a timely manner.

Date of experience: December 9, 2018
Canada
1 review
0 helpful votes
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Easy breezy
December 8, 2018

Two weeks after entering my measurements online, I received a really pretty, perfectly fitted dress. I'm already shopping for dress #2!

Date of experience: December 7, 2018
Texas
1 review
0 helpful votes
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EShakti
December 6, 2018

Wonderful experience! I have ordered twice and just had the best experience and love the quality of the fabric used.

Date of experience: December 6, 2018
Australia
1 review
0 helpful votes
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Fit like a glove just by folliwing their size guide bust measurements. Beautifully made, wonderful fabric! Came in post and I wore it three times in first week, got more compliment than ever before! My own Father didn't recognise me, telling my Mum, " I haven't seen Dianne yet but there is a lady here that looked just like her!" Told me later it was because I looked so slim! This was eShakti's zip front wide legged playsuit with wide tie at waist.

Date of experience: November 30, 2018
Florida
1 review
0 helpful votes
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Superb garments, superb fit. The choices of fabric, cut, and styling can only come from custom clothing. It's spendid!

Date of experience: November 28, 2018
Canada
1 review
0 helpful votes
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Fits great!
November 28, 2018

I received my dress yesterday and love it! It fits great! Will be ordering more from this creative company! So happy I have found a company that can custom size my dresses!

Date of experience: November 28, 2018
Florida
1 review
1 helpful vote
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Love this company
November 27, 2018

Very easy to order and use, love the styles offered very feminine and easy to wear great fabric!

Date of experience: November 26, 2018
Michigan
1 review
0 helpful votes
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I have ordered five times from eShakti and have never been disappointed in what I received. Everything has been stitched with care, designed with quality, and shipped in excellent condition. I am very happy with everything I have bought from this shop and will continue to be a customer.

Date of experience: November 23, 2018
Georgia
1 review
0 helpful votes
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I actually purchased two dresses. CL******* and CL*******. I get them in the mail earlier this week. I'm totally in LOVE with them both (and dresses with pockets... AMAZING!) and will be building my wardrobe from your site. Quality of material and craftsmanship from the seamstresses on the dresses details are most noteworthy. I will definitely be wearing CL******* to a winter wedding in Upstate New York in February! I am so glad I came across your website; I will most definitely be making referrals to family and friends!

Date of experience: November 22, 2018
California
2 reviews
7 helpful votes
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Personalized Fit
November 21, 2018

We all have different bodies, and EShakti does the best job blending ready to wear retail clothing with personalized fit. Their clothe are fun and unique!

Date of experience: November 19, 2018
Canada
1 review
7 helpful votes
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Not worth the risk
November 19, 2018

I ordered three dresses and they all came with the wrong measurements (way off, maybe a few dress sizes too big). After a long month of talking with reps, I did get both the dresses and customization fee refunded, but between shipping, duties, and return shipping, I lost about 140$. If you live in Canada, it's not worth the risk. Do not buy from them, it's way too much of a risk.

Date of experience: November 19, 2018
Australia
1 review
7 helpful votes
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EShakti have blocked me on Facebook and are not responding to my emails and messages regarding not receiving my items (still on hold in New Delhi) coming up 6 weeks and finally getting a refund which was short of what I paid. No items and out of pocket. Terrible!

Date of experience: November 19, 2018
Washington
1 review
0 helpful votes
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I LOVE these products!
November 15, 2018

I absolutely love the products from eShakti. The pricing, the variety, the ability to have them made to my actual size so they fit properly, all of it! I will continue to order from them and I keep letting everyone know that I love their products. The pockets in the dresses, that's an major extra added bonus.

Date of experience: November 13, 2018
New York
1 review
0 helpful votes
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EShakti continues to please. The styling, material, fit and price work for me! I enjoy the surprise of a package waiting for me with a special outfit.

Date of experience: November 12, 2018
Virginia
1 review
0 helpful votes
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This was my first order with eShakti and I could not be more pleased. The fit and quality of the garment is exceptional. You can trust that you will receive a high quality and well fitted garment for an affordable price. II highly recommend this site.

Date of experience: November 12, 2018
California
1 review
0 helpful votes
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This is truly a dream
November 14, 2018

Online shopping? Is this company for real or a scam? Eshakti is FOR REAL! They have an online catalog of what's available and in what colors. The clothes are even more beautiful in real life than what they appear on your monitor! I ordered a skirt/pant combo and about two weeks later I was notified that the skirt/pant was going to be delivered. It came on the date and time specified! They advertise a specific time range... my experience is about 17 days from the day I order to delivery!

Date of experience: November 12, 2018
Canada
1 review
3 helpful votes
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Made to measure?
November 11, 2018

I have a very hourglass figure, hard to fit with my much smaller waist, then larger hips and bustline. Took my measurments, placed my order it came and boom... way too HUGE! Did not fit at all and I used to work for a tailor so I know how to take measurements. Living in Canada in order to return it YOU have to pay to send it back... to India so it's hardly worth it to do so, and then it's not even guaranteed you get your money back. Honestly I was super disappointed, save a little money and go to a tailor over ordering from here.

Date of experience: November 11, 2018