eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.
Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they deserve. They feel heard, understood, and appreciated, as with us, it’s like having their very own personal stylist.
Go on and give us a try to experience a better way to buy clothes – clothes that let your style and personality shine through.
eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.
This summary is generated by AI, based on text from customer reviews
I found this company on FB advertising beautiful dresses that can custom made to fit a woman's individual tastes. The dresses are made with high quality material and reasonable priced (even more so if you find them on sale). The real great part of this company is that you can have the dress tailored made to your specific body measurements and change the style of the dress. You can make the length longer or shorter, change the sleeves to be longer or shorter and even change the style of the neck all for a simple fee of $9.99 for each dress! So I bought two dresses (on sale and bought one with how it was designed and another one in where I changed style) and I love them both! If want dresses that offer more coverage or accentuate their body type. This is the company for them.
I just recieved my first order from you and I am so pleased and happy with my dress. The fabric was very nice and the dress well made. Sometimes it can be very hard to find such nice dresses as what you offer in larges sizes.
I look forward to being your customer.
Thank you so much.
I have ordered 5 dress from this website, i don't have problem with any of the dresses i ordered. Delivery was fast.
I ordered four dresses from eShakti and all of them were absolutely perfect. I love this company and will order again for sure!
I have bought 5 dresses from eShakti so far. I just received my order so I have not worn them much yet, but they appear to be good quality, not wrinkley fabric, flattering fit, with pockets and small fabric bra securing straps included. The ones I have washed have held up well in the wash so far. I am short in stature, so I was never able to wear long dresses before because any pre-fabricated ones would need to be hemmed - too much trouble and expense for me. So now that I found eShakti, I have been very excited to buy clothes that are cut to my exact size and height! This is a game-changer for sure. And I love the style options on the site. Lots of cute options that are modest enough to wear to work. I am 5'4" 34B and usually wear a size 4 in dresses and that is the standard size I ordered from them (have not tried the custom sizing yet). The dresses fit me well, so I would say the sizing is accurate. I had to wait about a month for my order to come in, but I am okay with that to get clothing that I know will fit my height well.
I have ordered four different dresses from Eshakti. Each time the experience has been wonderful. Not only have the dresses fit perfectly, but the customer service has been amazing. I get emails from the customer service team when I make specific requests or have questions in less than a day. They follow up with coupons after I make a purchase and they are just generally awesome. I plan on ordering all my dresses from Eshakti from now on. Oh and I forgot to mention, EVERY dress has pockets!
I'm petite with hips and small bustline. I ordered two dresses and both felt so comfortable the length could have been a bit shorter however they look beautiful. The quality, colors and pockets went beyond my expectations.
My first dress was just excellent! I can't believe how well it fit. I've always been hard to fit off the rack and have just settled for the partial fit and been frustrated. I'm thrilled to find eShakti and will be buying many more outfits. Not a great picture of me, but the dress is great.
I absolutely love this site. I am slowly clearing items from my closet and replacing them with comfy, and stylish clothing from Eshakti. It take a bit of time to receive the clothing so if you have an event you must time the shipping properly, but they company will work to expedite if possible. I have ordered from them for 1 year and I love it.
I am so happy and honored to be writing this review! Thank you eShakti for asking me to write this review! I absolutely love love eShakti! Everything I have purchased thus far is well made, excellent quality and the details are amazing, even down to the packaging! You are missing out if you have not ever tried eShakti! I will continue to purchase clothing from eShakti! Thank you for making our world beautiful with fashion again!
I LOVE buying from eshakti. I cannot beat the fit, comfort, beauty and the QUALITY of the dresses. The first dress I ever bought from eShakti several years ago, still looks just as good as the one I just received yesterday! I have easily 15-20 dresses from them, and I get compliments all the time, and I am often giving out their business cards! I have customized every single dress and every single one of them fits perfect. I have had to return a couple, but usually because I was wrong an how the style would look on me or fit me, and once because they made a mistake on the length. But the customer service is amazing! I have never had any trouble reaching them, nor has there ever been a delay in their response to my emails. (I'm used to working with people in different time zones, and I honestly, waiting a day for a response is not unreasonable.) I have never had a problem returning anything, and I have returned several things. You just have to remember that this company is not located in the US and the shipping is SLOW. But I appreciate that they pay their workers a decent wage and they treat their employees fairly, so I feel the trade off is worth it. The quality is JUST that much better than anything I have previously bought. We even had my daughter's bridesmaid dresses and my dress for her wedding made by eShakti, and every dress "fit like it was made for them"! (Because it was!) Every single one of us has even worn the dress we bought for the wedding again! I will never stop shopping from here, or recommending to my friends to!
I was a little apprehensive to order a customized dress on-line initially but decided to give it a try. I was shocked at how quickly it arrived, and was very impressed at how well it fits. In fact, better than some dresses that I have bought, and had altered at a store. I will definitely order from them again.
I have bought several dresses and customized most. I have been so happy with all my purchases. I love the fit, the patterns and the dress styles.
This is my 2nd purchase from Eshakti. It was taking forever to receive my items so I called and finally just sent an email. They responded favorably in correcting the issue and keeping in touch with me to ensure that my purchase was custom created and arrived at my home in within the timeframe requested. This is the 4th dressed received from eshakti. My daughter and i are tall so we need a bit me hem added to the length of our dresses to be modest. This has allowed us to purchase beautiful modest dresses.
I hate dresses because they always fit poorly. I decided to give eShakti a try. Wow! I LOVE both dresses that I ordered! The only thing that worries me is the addiction that may have just started...
Beautiful dresses, perfect fit and good quality! Price is pleasant and the shipping painless... what more do we need?!
A wide variety of dresses, expertly sewn, reasonably priced and altered to match your taste and height. I have ordered 3 dresses and been very happy with all of them.
Since my previous review, eshakti has been working to fix the issues with my garments being far bigger than the sizing chart and my custom measurements indicated. They have offered refunds for items I have returned, and free remakes for items with major issues. They have requested photos to help them improve fit in the future. Still, issues continue. Sizes still are on the large size. In all of my previous items, only one dress has managed to be a close fit, and it took a remake to get there. However, today, a batch of four more remakes arrived, and they finally look like they were made for me. If you have the money, time and patience to work with them to get everything perfect, then eshakti might be a smart choice (especially if you have a body that standard sizes don't suit).
I was a huge fan of eShakti. I have given them a lot of my custom. It was always a bit of a game of chance, as you could rarely tell exactly what weight fabric you were getting, and the 'standard size' was exceptionally dodgy, always running at least 1 inch larger in width than the sizing charts said.
At first, it was ok because they would refund me for any garments that were problematic. Can't complain about that. But now I have to return them, which is a hassle, a long waiting game, and even then they might decide that what I considered a fault was not, by their standards, an issue, and refuse the refund even though I no longer had the garment. Gross.
A double disappointment is their custom tailoring service - a friend spent a lot of money on my recommendation, ordering evening dresses made to her measurements. After waiting a month for her dresses, they finally arrived, and were FAR too big. The waists hung off her, the bustline sagged, and the off-the-shoulder dress had no chance of staying up. She complained and sent photos, and eShakti's response was that she must have sent them the wrong measurements. We went to a tailor locally to have the dresses altered, and the tailor checked her measurements - they were exactly as sent to eShakti, and the dresses were made 1" or more larger in almost every dimension. No refund offered.
EShakti is now a disgrace - don't risk it.
I ordered a dress "off the rack" just to see what the quality and fit would be. Fits perfect, looks great! My next buy will be something custom.
I was drawn in by all of the beautiful clothing options, but the best part is that you can customize items for your specific needs. I prefer modest styles, especially for the occasion I ordered my dress for. I was able to add some extra length to the dress I ordered, which was perfect! My dress actually arrived a few days early, and it's beyond gorgeous! I'm so impressed with how well made it is, and the quality of the fabric. I will definitely be ordering again, soon!
Answer: Delight, Please order based on the eShakti sizing/measurement information. The measurements are in inches, and are body measurements. Do not go by other brand size charts. Thank you.
Answer: Sorry, Debapriya, we have stopped our India operations and there are no plans to resume the services any time soon. We will let you know if we do resume our operations in the future!
Answer: I have been ordering the standard sizes and they are true to the measurements posted. No matter what you put in your height, so the length is always spot on.
Answer: Purchase a dress that is made with the knit fabric. It is flexible and much more loose feeling than the other fabrics. If you do decide to add inches to the measurement, I recommend only adding 1-2 inches AND only add those inches where you like it loser. For example, measure your arms true to size unless you like it a bit lose. Measure your waist true to size unless that is where you like it a bit lose. But honestly, I think you will find the knit dresses to be the best if you dislike tight fitting clothing! I also am not a fan and those are the dresses I wear most often! I have bought other styles, so I have other fabrics to compare it to.
Answer: I have been ordering from eShakti for over 12 months ( something like 25 dresses). I have never had a problem. Customer Service has always been great. Quick to respond and very accomodating. Even adding a deisgn I requested to Fabric Customisation. Winning! I have only had to return 1 dress and it was easy and I got a full refund. I am in Sydney, Australia and my orders always arive in 10-14 days without fail. You can track the progress of your order online.
Answer: From my experience, In most cases the products are made in the featured color and fabric. There are some items that are offered in different colors on the site. As for the daughter, I suggest using the measurement chart and submitting it to see if it can be accomplished.
Answer: You can refer to our Brand Size chart here - http://www.eshakti.com/SizeChart.aspx Do note that we offer standard sizes from 0-36W or you can get it made as per your exact size measurements (Custom sizing). Bust). We request you to choose your size & height combination carefully from our size chart to get a perfect fit.
Answer: Yes, it will be delivered within 4 weeks. In fact, delivery timelines are 17 days, but it makes sense given unexpected customs delays we are seeing, to plan for an additional week or two.
Answer: Yolanda, we are working furiously to clear our backlogs. We are still delayed 5-6 days now. Hope this helps you.
Answer: Miranda, we are working furiously to clear our backlogs. We are still delayed 5-6 days now. Hope this helps you.