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EshaktiReviews 4,830

eshakti.com
chic, casual womenAge 26-45
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From the business

eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.

Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they deserve. They feel heard, understood, and appreciated, as with us, it’s like having their very own personal stylist.

Go on and give us a try to experience a better way to buy clothes – clothes that let your style and personality shine through.


eshakti.com
+1 855-374-2584
USA
Founded in 2001
Clothing item from EshaktiFashion apparel by EshaktiMerchandise from Eshakti clothing lineEshakti fashion product

Business Highlights

General

Year Founded: 2001
Target Gender: women
Target Age Group: 26-45

Shipping

Shipping Cost: $12.95
Free Shipping: no
Shipped From: USA

Returns

Return Policy: not free
Return Instructions: items being returned must be unworn, unwashed, and unaltered with all tags intact
Return Cost: $4 per item

Sustainability

Recycling Program: no

Product

Style: chic, casual
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X, 5X, 6X)

Customer Service

Support Channels: phone, email
Support Phone: +1 855-374-2584
Support Email: customerchampion@eshakti.com

Payment Options

Payment Methods: card payments, PayPal

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Eshakti Reviews Summary

eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.

This summary is generated by AI, based on text from customer reviews

service
885
value
2,368
shipping
2,393
returns
205
quality
3,692
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Instant Feedback

21,838 reviews
Pennsylvania
1 review
1 helpful vote
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Exact fit and stunning
February 27, 2019

I am so happy with this sight! It is a gift to mankind! I ordered a dress and custom made it to fit my needs. When else do I get to choose a style and custom make it exactly how I like it for so cheap. All my friends were shocked at how cheap it was when they saw the gorgeous fit and well made lines. Thank you eshakti! I look forward to ordering more things from you!

Date of experience: February 27, 2019
West Virginia
2 reviews
0 helpful votes
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I love my new dress!
February 27, 2019

I love the dress! It was wonderful to try on a dress that right out of the box! It is beautiful, flattering, and is everything that I had hoped it would be. So many people told me not to try this new way of buying a dress, but I decided to go ahead and give it a try because the return policy is very generous. I was not disappointed. The neckline, the sleeve length, the skirt length (and fullness)... the wonderfully generous pockets... it is all wonderful. I will definitely buy another dress.

Date of experience: February 27, 2019
Arizona
1 review
0 helpful votes
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Pockets!
February 26, 2019

I wish I was still working (almost). It is almost impossible to find professional dresses with pockets. Then they surprised me with the ability to customize the style! I was pleasantly surprised by the quality of the fabric and the workmanship.

Date of experience: February 26, 2019
Florida
1 review
1 helpful vote
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I enjoy the many options the eshakti has for any occasion. Being able to customize the dress or other item for a reasonable price makes the garment that much more special. I always refer my friends and eshakti is the place I turn when I want something new or have a special occasion. Must have help taking your measurements and it's nice that they are stored under your account. Fabrics are always nice and appreciate the well explained descriptions of the items.

Date of experience: February 24, 2019
Florida
1 review
0 helpful votes
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Perfect
February 24, 2019

I was skeptical about ordering online from an unknown company because I have had bad experiences before. Be nevertheless I decided to try it out with one small item. Low and behold my dress came it fits perfect and now I'm unto my 4th dress with Eshakti and every dress fits Perfect the price is great and customer service is amazing. I get numerous amount of compliment every time I wear my Eshakti garb. Oh and the custom option at a low price is everything. I love Eshakti

Date of experience: February 23, 2019
Texas
1 review
1 helpful vote
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So Happy!
February 22, 2019

My mother was a seamstress for the public. I had never owned a "store bought" dress until my junior prom! Fast forward several decades... I thought the days of having dresses that actually fit me with great quality material were long gone until I found eShakti! I've received two orders and I'm about to place another. I would recommend providing them with all of your measurements so they are able to tailor your dress to your size.

Date of experience: February 21, 2019
Georgia
1 review
1 helpful vote
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Thanks for a great product and for customized sizes and styles! I just received my order and love it!

Date of experience: February 21, 2019
California
1 review
1 helpful vote
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Great fit!
February 22, 2019

Good quality, great fit! Would definitely buy again! I am an odd size and getting good fitting clothes is a challenge. But looks like I have found a good place!

Date of experience: February 21, 2019
Michigan
1 review
1 helpful vote
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Dress did not fit
February 22, 2019

I gave my exact measurements, but the dress was somehow twice as big. It was not flattering and therefore I returned!

Date of experience: February 21, 2019
Massachusetts
1 review
1 helpful vote
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I have ordered so many products from Eshakti, I have stopped counting the clothing is really cost effective, and the stitching is well done, the turnaround time is my only concern but the products are worth the wait. Thanks Eshakti!

Date of experience: February 21, 2019
Australia
1 review
1 helpful vote
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I am in love with my beautiful dresses. Just perfect for me! Exactly how I wanted size, length and fitting. Thank you so much to eshakti team of designer, cutting person, tailor and QA person you all have done wonderful job.

Date of experience: February 21, 2019
Vermont
1 review
1 helpful vote
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I'm so pleased!
February 21, 2019

I was surprised to have my order of two dresses arrive ahead of the scheduled delivery date. The customizing feature is wonderful--and the ability to see what the final dress will look like is great. Both dresses are beautiful; they're impeccably crafted and fit me very well--though they're a bit longer than pictured (which is fine with me). The photo doesn't do them justice, and they'll need some touch-up ironing before wearing--but I can't wait for it to be warm enough for me to wear them. They both fully met (if not exceeded) my expectations!

Date of experience: February 20, 2019
Arizona
2 reviews
1 helpful vote
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Fantastic!
February 21, 2019

GREAT quality - it's incredible to be able to customize the product to my style and body type. It's so challenging as an professional woman to find clothes that are modest and classy. Eshakti has allowed me to find professional dresses and skirts that compliment my body type - and it's so easy!

Date of experience: February 20, 2019
Texas
1 review
0 helpful votes
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Shopping at eshakti is not only fun but its totally reliable. At first i worried if the skirt i ordered would fit right or be high quality. Let me tell you, it is perfect! I have an event coming up and the one i got is not only high quality and fits just right, but its totally me. I will definitely be confident in it. Being able to pick the length of sleeves, skirts, etc. is genius, eshakti is such a great place to shop. Thank you x 10 for the great experience!

Date of experience: February 18, 2019
New Jersey
2 reviews
1 helpful vote
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I love this company
February 15, 2019

I am delighted with dresses that fit perfectly! And it is so FUN to play with the different fabrics and necklines and lengths and sleeves. Kind of an addicting game :)

Date of experience: February 14, 2019
Massachusetts
1 review
2 helpful votes
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Love these dresses!
February 15, 2019

I ordered 7 dresses from eShakti and every single one arrived on time and fit perfectly! I just placed my next order for 2 more and can't wait for them to arrive so I can wear them. It's fantastic being able to online shop and know that the item is going to actually fit me when it arrives!

Date of experience: February 14, 2019
Alabama
3 reviews
3 helpful votes
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I love my unusual dress with insects on the skirt. It's different than anything else in my wardrobe. I love that the person ordering can change the length of the sleeves, the length of the dress, the neckline, etc. Of course, I bought it as it was pictured, and I'm glad I did. The dress came FAST. It looks great on me and fits fine. WONDERFUL! Also, I noticed that you could send back the dress if you needed, postage-paid. I didn't need to send it back. I love the dress! It was very true to my size. AND it washes and dries in the machine!

Date of experience: February 14, 2019
Georgia
1 review
0 helpful votes
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Love this company
February 15, 2019

I bought a dress for my son's wedding I am tall so it is hard to find anything to fit They made me the perfect dress I spent weeks trying on dresses that all looked the same and not fitting right This dress is perfect I will be buying many more items from them and I will tell everyone about them I am so pleased

Date of experience: February 14, 2019
Michigan
1 review
0 helpful votes
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Exquisite
February 14, 2019

I am so impressed by the personalization available through eShakti. Beautiful, high quality clothing!

Date of experience: February 12, 2019
Massachusetts
1 review
0 helpful votes
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I just recieved my order, have to say I was a little skeptical about this order I've been disappointed so many times. The dresses actually fit looked great and were very classy and stylish. I cant waite to use this service again. I love that I can choose my size, and design of the dresses. Cant say enough about this company. Also the order came in a very timely manner I didn't have to wait weeks from the time of ordering. Love this company.

Date of experience: February 12, 2019