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EshaktiReviews 4,830

eshakti.com
chic, casual womenAge 26-45
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From the business

eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.

Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they deserve. They feel heard, understood, and appreciated, as with us, it’s like having their very own personal stylist.

Go on and give us a try to experience a better way to buy clothes – clothes that let your style and personality shine through.


eshakti.com
+1 855-374-2584
USA
Founded in 2001
Clothing item from EshaktiFashion apparel by EshaktiMerchandise from Eshakti clothing lineEshakti fashion product

Business Highlights

General

Year Founded: 2001
Target Gender: women
Target Age Group: 26-45

Shipping

Shipping Cost: $12.95
Free Shipping: no
Shipped From: USA

Returns

Return Policy: not free
Return Instructions: items being returned must be unworn, unwashed, and unaltered with all tags intact
Return Cost: $4 per item

Sustainability

Recycling Program: no

Product

Style: chic, casual
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X, 5X, 6X)

Customer Service

Support Channels: phone, email
Support Phone: +1 855-374-2584
Support Email: customerchampion@eshakti.com

Payment Options

Payment Methods: card payments, PayPal

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Eshakti Reviews Summary

eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.

This summary is generated by AI, based on text from customer reviews

service
885
value
2,368
shipping
2,393
returns
205
quality
3,692
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Instant Feedback

21,838 reviews
Oklahoma
1 review
2 helpful votes
Follow amy p.
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If you like distinctive clothing that is the opposite of Fast Fashion but still affordable, please check out eShakti. I've bought my clothes almost exclusively from this website for the past 4 years and it still never fails: when I wear eShakti, women stop me to compliment my dress. The site is especially great if you have an "interesting" body type, because you can custom fit the clothes to your measurements for an extra $10.

Date of experience: March 21, 2019
New York
1 review
1 helpful vote
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I have ordered four dresses and love them all. Because the company offers the ability to send in exact measurements, I know the dresses will fit and they do very nicely! Also, the feature that lets you customize sleeve length, neckline, and dress length is really great as well! Both of my orders came very quickly, within two weeks. So happy to have found this company that makes beautiful clothing at an affordable price that fits me!

Date of experience: March 21, 2019
Oregon
1 review
1 helpful vote
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I was honestly skeptical at first and since I measured myself, I didn't have high expectations and had prepared myself emotionally to receive a dress that did not fit properly. All of my worries were put to rest when I tried it on and couldn't believe how well the dress fit. The size was accurate, the comfort level was a 10 for me & I truly I felt confident in the dress. I have no doubt in my mind that I will be ordering from eShakti again in the near future. Thank you for having reasonable prices as well as offering the efficiency and simplicity of being able to customize to each buyer's personal preference.

Date of experience: March 21, 2019
Florida
2 reviews
9 helpful votes
Follow Ashley M.
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I had been browsing the eshakti website for over a year now, debating on whether I really wanted to try yet another online clothing retailer. I discussed the site with some friends and found out that I actually knew a few people who had ordered from them and liked the dresses.

I really like dresses with certain sleeves and necklines, so I decided to try them out and ordered 6 dresses, most customized with different styles and cut for my height. I e-mailed them to ask for expedited shipping because I had an event, and while they couldn't ship everything to me expedited, they did get three of my dresses to me on time. I wore one to my event and was thrilled.

These aren't "designer" quality dresses, but as someone who normally shops at Marshall's/Ross this was a huge step up in my style game. I'm so thrilled to have some gorgeous dresses that actually fit me properly.

I can't wait to receive the final three, they should be here any day now.

Date of experience: March 20, 2019
Mississippi
1 review
1 helpful vote
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Jumpsuit
March 20, 2019

I absolutely love my jumpsuit! As a very plus plus sizes woman, I find eShakti to be a site that fits my body perfectly!

Date of experience: March 19, 2019
California
1 review
1 helpful vote
Follow Marina T.
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The clothes are beautiful and well made, it's amazing how fast they get cutomized dresses shipped out, the return policy is liberal, and the customer service is great.

Date of experience: March 19, 2019
Georgia
1 review
2 helpful votes
Follow Chyteal J.
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I can't describe how eshakti has met everyone of my clothing needs as a woman. They get me... and my style. I have over 10 dresses from eshakti and 2 coats. I bought a dress every month and I will continue. I always wonder why there hasn't been a company that caters to the REAL needs of women, like fabrics that fit my body type, or fun/classy clothing instead of boring garments! I have been telling everyone about the gold I've found in eshakti. Thank you eshakti!

Date of experience: March 19, 2019
Virginia
2 reviews
2 helpful votes
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Love, love it.
March 19, 2019

Bought one dress for my son's wedding. The dress fits perfectly and the material was superb. In just 2 months, I bought a total of 6 dresses. Thanks Eshakti, you make me looked beautiful and elegant.

Date of experience: March 18, 2019
Utah
1 review
0 helpful votes
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Love my dresses!
March 13, 2019

I am very pleased with my experience and the product results. I was a little nervous about how long it might take based on other reviews but I ordered Feb 28th it was shipped Mar 8 and I received it Mar 11th. The fit is perfect which is amazing since I am almost 5'11". The material is nice and they look great! I didn't customize anything just put size 8 and height and had an awesome experience.

Date of experience: March 13, 2019
Delaware
1 review
0 helpful votes
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Classy
March 13, 2019

I FOUND THE WEB SITE AS IT POPPED UP WHILE ON LINE. SEEN THE DRESS AND ORDERED IT. IT LOOKS JUST LIKE THE PICTURE. I LOVE IT.

Date of experience: March 13, 2019
Australia
1 review
0 helpful votes
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Exceptional Finesse
March 13, 2019

I have ordered from them twice and very happy with their work and the quality of their fabric used. Honestly cannot ask for more. Yes, a slight change here and there which could be highly excusable as we are buying it online. I have always faced issues with any online product I have purchased, for that matter.
With Eshakthi, I'm 98% happy with the product they have delivered. And, their timeliness is perfect. For a company, tor receive the order and make a fit according to the size and height & preference of neck, arms and length & deliver to any part of the world in 2 weeks is unbelievably fantastic. There is no way I cannot recommend Eshakthi to anyone. I highly recommend this place.

Date of experience: March 12, 2019
Australia
1 review
0 helpful votes
Follow Tanya C.
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I have been buying from EShatki for over 12 months now and have bought over 25 dresses. I even ordered one style of dress as a uniform for myself and my staff ( 15 dresses). I am always modifying them in some way, which is so great and every time they are perfect. Fabric has been great, fit has been great and it only takes two weeks from order to delivery ( Sydney, Australia). I track my order every step of the way and the way they arrive carefully packaged and presented is great. I have seen a couple of reviews that have labelled eShakti reviews as fake. This is not a fake review, I consider myself to be a long time customer now. Well I must be I'm a Palladium member:)
EShakti is great for curvy girls who need to customise to get great fit. They also have a great refund policy. I have only had to return one dress and it was so easy.

Date of experience: March 9, 2019
Colorado
1 review
0 helpful votes
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I absolutely love buying dresses from eShakti. I look at dresses on other sites now and think that I'd love the dress if I could change the sleeve or length, or I worry that those dresses won't fit me as well as what I can get from eShakti. So now, I just buy all my dresses from eShakti.

Date of experience: March 9, 2019
Australia
1 review
0 helpful votes
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Love everything about eshakti!
My favourite source of new clothes that fit perfectly. Ordered 30+ items so far and all have been brilliant.

Date of experience: March 8, 2019
Illinois
1 review
1 helpful vote
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I'm Smitten!
March 9, 2019

Just wanted to tell ya'll that I LOVE your stuff. This is the first time I have seen it (thanks to the FB ad). I am a six foot, sassy 62 yo. These are the types of things I love to wear but seldom see in my size. Am looking forward to shopping in the future, like for an Easter dress! Thanks for being.

Date of experience: March 7, 2019
Utah
1 review
0 helpful votes
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This company has the best quality in fabric. I was skeptical at first, however I ordered 2 dresses. I put in all my measurements and waited for the dresses to arrive. When I received them, I was amazed at how spot on they were. Every part of the dress fit perfectly! I have since ordered 6 additional clothing pieces. Fabulous company!

Date of experience: March 4, 2019
Singapore
1 review
3 helpful votes
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I bought two dresses based on the good reviews. Think most of the reviews here are fakes one. Size all wrong and the clothes are all of interior material. Good for rugs maybe!

Date of experience: March 1, 2019
Virginia
1 review
0 helpful votes
Follow Nia C.
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EShakti has a very intuitive website for ordering, lets you track the process of your dress being made and tailored, as well as the usual order tracking upon being shipped, and my dress arrived clean and exactly as pictured on the website. Very flattering and fit just as I had hoped, will be ordering from them again!

Date of experience: February 28, 2019
Canada
1 review
0 helpful votes
Follow C C.
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I was so impressed that eShakti allows you to send your measurements to get a custom fit. I have an unusual body shape so it's hard to get dresses that fit me. I was amazed at the price, and the speed of delivery as well. Thank you to the clever people who made my dress!

Date of experience: February 27, 2019
Canada
1 review
0 helpful votes
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Loved the modern style, hemmed to my height and did not take too long to arrive. I have had many compliments on the design and will be ordering again.

Date of experience: February 27, 2019