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EshaktiReviews 4,830

eshakti.com
chic, casual womenAge 26-45
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From the business

eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.

Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they deserve. They feel heard, understood, and appreciated, as with us, it’s like having their very own personal stylist.

Go on and give us a try to experience a better way to buy clothes – clothes that let your style and personality shine through.


eshakti.com
+1 855-374-2584
USA
Founded in 2001
Clothing item from EshaktiFashion apparel by EshaktiMerchandise from Eshakti clothing lineEshakti fashion product

Business Highlights

General

Year Founded: 2001
Target Gender: women
Target Age Group: 26-45

Shipping

Shipping Cost: $12.95
Free Shipping: no
Shipped From: USA

Returns

Return Policy: not free
Return Instructions: items being returned must be unworn, unwashed, and unaltered with all tags intact
Return Cost: $4 per item

Sustainability

Recycling Program: no

Product

Style: chic, casual
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X, 5X, 6X)

Customer Service

Support Channels: phone, email
Support Phone: +1 855-374-2584
Support Email: customerchampion@eshakti.com

Payment Options

Payment Methods: card payments, PayPal

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Eshakti Reviews Summary

eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.

This summary is generated by AI, based on text from customer reviews

service
885
value
2,368
shipping
2,393
returns
205
quality
3,692
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Instant Feedback

21,838 reviews
Canada
1 review
0 helpful votes
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Second to None
April 14, 2019

EShakti is the BEST place for women's clothing. No matter your size. I will go no where else for my clothing. I wear larger sizes and have mine made to my measurements and they charge a mere $10. Everything fits perfectly! I get so many compliments now. Pricing is excellent, high quality fabrics and workmanship. Ships within the time frame that they state on the site. Hubby loved how the dresses looked on me and said "buy some more"... lol. Strongly recommend this company for all your clothing needs.

Date of experience: April 12, 2019
Utah
1 review
0 helpful votes
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So amazing! We loved the dress. We love the dress. We ordered it for my daughters prom! She wanted the dress but it wasn't showing that we could order it floor length. We asked if you could lengthen it and sure enough you could! Dream come true for a small price!

Date of experience: April 11, 2019
Texas
1 review
0 helpful votes
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"Big Girl Happy"
April 11, 2019

I've always known that I am Big, Bold AND Beautiful. I have all the curves in all the right places however, clothing stores have a way of making you doubt or stress over the natural beauty you have. When my friend told me about eShakti, I doubted her but I really love this company. I appreciate the ability of styling my dresses and having them fit. No pulling, tugging, or frumpy looking items. Thanks and this is definitely a real review from a real plus size woman.

Date of experience: April 10, 2019
California
1 review
0 helpful votes
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I loved the dress although I ordered it a bit too small but replacing it with the same one just a size up.

Date of experience: April 9, 2019
California
1 review
1 helpful vote
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The dress fits perfectly... follow the guidelines. The dr3ess is for a very special occasion. I really really like the website. The finished product is just that... fininshed beautifully. Will of course go back for more

Date of experience: April 7, 2019
Oregon
1 review
1 helpful vote
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I'm 62 years old and hard to fit... large bust, narrow shoulders and hips. For years, I have tried on dress after dress, only to find that if they fit my bust, the shoulders, hip and waist were loose and baggy. I just gave up, and wore mostly skirts and sweaters/tops if I wanted to wear a dress.

A friend ordered a custom-sized dress from e-Shakti, and I was really impressed. I had been very apprehensive about ordering from them -- not knowing if the craftmanship and fabrics, and most of all, fit -- would be worth it. The prices are so reasonable, and my friend's dress so lovely, I thought I would try. I was also a bit worried about the dresses coming from India. I was afraid that the people who make the dresses might not be treated well or paid well. But I checked them out, and liked what I read.

Yesterday, a beautiful packed box from eShakti arrived with three custom-sized dresses. I am so extremely happy with these dresses, that if I could give them 10 stars, I would. Every detail is perfect, the fabrics are lush (and washable!) and the fit is unbelievable. I feel like I have my own personal seamstress!

What's more, the dresses arrived in record time so I can take them on vacation with me. I read some of the reviews here with one star, calling the reviews fake, but I promise you I'm not a fake. I'm a semi-retired chef living in Hood River Oregon. I'm the real deal and so is eShakti. I wonder if some of those one-star reviews are fakes themselves.

Date of experience: April 5, 2019
New York
1 review
2 helpful votes
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EShakti is the best online shopping experience and the clothes are
Beautiful! The ability to customize the styles I like is what makes me
Return and buy something new again and again. I LOVE this store!

Date of experience: April 4, 2019
Australia
1 review
2 helpful votes
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Took a chance on eShakti and was so pleasantly surprised at the excellent online experience, through to great communication, speedy delivery and finally incredible clothing that fits perfectly and looks amazing for a great price. Overall very positive experience and will definitely be back to order more.

Date of experience: April 4, 2019
Massachusetts
2 reviews
2 helpful votes
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Dresses Rock!
April 5, 2019

I am so happy to finally find a place that I KNOW the dresses will fit my body type and still feel sexy at the same time. This has been a god send for me as I often find it difficult to find dresses that are an appropriate length for the workplace. Being 5'9" does not make this task very easy. The colors, fit and customer service are remarkable and I have referred so many people already

Date of experience: April 4, 2019
New York
1 review
2 helpful votes
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I purchased five pieces from Eshakti site. I was hesitant because you never can tell what you will get through internet. I was contacted to verify measurements as I did custom order, which made me feel hopeful that items would be correct. Received items earlier than promised and everything fit to a tee. I am tall 5'11" and plus size, I have a problem finding items that fit they are either too short or style is frumpy. This provided me the opportunity to purchase stylish pants that were long enough and fit perfectly. I can't say enough I hope all future purchases are this great. The cost was excellent also not more than I would have paid in a store for a tailor custom made item. You have a customer for life.

Date of experience: April 4, 2019
Oklahoma
1 review
2 helpful votes
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Eshakti has excellent made clothes, dresses that are customizable and have functional pockets! I love all the clothes i get from Eshakti and get compliments on my dresses every time I wear them.

Date of experience: April 2, 2019
Alabama
2 reviews
6 helpful votes
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Always amazed
April 2, 2019

I've purchase 3 dresses from eShakti using their promotions(never more than $60.00 total)and am always completely satisfied and amazed by the spot on sizing and quality. I feel best in shirt dresses and they now have a fabric customization feature where you may select your choice of fabrics to a favored dress design. Why buy a dress off the rack when you can have one tailored to your body? Also, dept. stores will never be able to match this kind of quality for the price.

Date of experience: April 2, 2019
Pennsylvania
1 review
3 helpful votes
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Quality product
March 29, 2019

I was impressed with the timeliness and the quality of the dresses I received. Everything fit me perfectly and the quality was excellent. I loved being able to design the dress I wanted without having to spend a lot of money. I definitely recommend and will be coming back.

Date of experience: March 29, 2019
Georgia
1 review
7 helpful votes
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I have never in almost 60 years received a ready-to-wear garment that fit like this. I am completely over the moon with joy and have already ordered more. The garments were high end construction, e-shakti brands were lined (!), and some even hard snaps at the shoulders to protect against hanger-abuse! Amazing. I would very highly recommend this company to anyone and especially all of my friends who are multiple sizes in one body. Most amazing of all--the hems were parallel with the ground and even! I just knew I would at least have to hem. I DID NOT! I can sew and correctly measure myself. And these dresses fit the deep sway in my back, my dropped waist perfectly. This first shipment totally made my day. This is not a fake review. I may never sew again. BRAVO! BRAVO!

Date of experience: March 29, 2019
Texas
1 review
2 helpful votes
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So impressed!
March 29, 2019

The quality and the price of the product was outstanding. I will recommend it to my friends. Now I wish they had even more products to choose from.

Date of experience: March 29, 2019
Canada
1 review
3 helpful votes
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Happily surprised
March 29, 2019

I recently ordered and received 2 dresses from e-Shakti. The dresses I received are extremely well tailored, super comfortable, very flattering and elegant and practical. I ordered in size 12 (not custom size) and they still fit like a glove. The fabric is also of pretty good quality. I am happy that I finally found a place where I can buy feminine but modest clothing, with sleeves and pockets.

Date of experience: March 29, 2019
Florida
1 review
1 helpful vote
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Love eShakti
March 26, 2019

Such fun tailoring the dresses to my taste and style, and when I got the actual dresses in the mail, I was even more impressed!

Date of experience: March 26, 2019
Washington
1 review
2 helpful votes
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I am in love with this clothing company. It is incredibly hard to find off the rack clothing that fits me properly - it is either too big in the top or too small in the bottom. I love that eShakti lets me chose the neckline, sleeve length and dress/top length and then customizes the piece to fit my actual body measurements for a very reasonable customization fee. They should be the first stop for every woman's purchases! The clothing and fabrics are beautiful and the shipping is fast and reliable. I will definitely be purchasing more from them.

Date of experience: March 26, 2019
South Carolina
1 review
2 helpful votes
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They understand women
March 23, 2019

I am always impressed with the details that eShatki manages to take that makes sense when it comes to women's wear. Such as pockets, all dresses should have pockets and most of theirs do. Love it! I also like how sleeveless dresses come with the little strap to secure the bra strap. I have no idea what it's called, but it's brilliant. Finally, I recently purchased my first button up shirt, and it comes with the extra invisible buttons in the chest area to make sure nothing pops our or if it snug their is no peek-a-boo shows. They really think about taking care of the women not just dressing her. XOXO

Date of experience: March 22, 2019
Illinois
1 review
2 helpful votes
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I recently wore my new eShakti dress to an event where I received many sincere compliments. The fit was incredibly flattering (not an easy feat on a postpartum body) and the material was so comfortable. I felt great wearing it and look forward to future purchases.

Date of experience: March 21, 2019