eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.
Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they deserve. They feel heard, understood, and appreciated, as with us, it’s like having their very own personal stylist.
Go on and give us a try to experience a better way to buy clothes – clothes that let your style and personality shine through.
eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.
This summary is generated by AI, based on text from customer reviews
My niece is having a black tie wedding this summer. Being the casual girl I am, I didn't have an appropriate dress. I looked for weeks without luck. Then I stumbled upon the online eShakti site & found a lot of options. I chose my dress, entered my measurements they requested & ordered. The dress was delivered earlier than promised, was beautiful & fit perfectly! My friends declared it a perfect 10! Most importantly, I feel beautiful in it!
Thanks eShakti. You have a customer for life!
Similarly to the other negative reviews here, I ordered a custom dress which did not fit me at all. I took my measurements again and they had not changed. The dress was almost falling off of me. Getting in touch with their customer service by email is a nightmare. I had to bug the heck out of them to get anything done and when they finally offered me a solution after two weeks of back and forth I could not trust them to deliver on time since it took that long just to come to a solution and I had engagement photos coming up shortly. Their solution involved sending me a muslin version of the dress, me giving feedback on the fit of that, and then having someone in India try to make the dress again based off of my feedback on how the muslin fit. I have serious doubts about how well that would work as a process and also how long it would take. When I finally called to ask for a refund, the customer service agent was snooty and obnoxious and made the whole mess sound like it was my fault somehow. It took another call for me to finally get a refund, and that refund was $25 short of what I paid for the garment that I had literally no use for and had to send back. I'm not normally hard to please or picky--the quality of the fabric was fine and the dress was the right cut--it just did not fit, which is not acceptable for a custom garment. I was polite right up until the snooty customer service person. Also, the fact that they won't allow reviews on Facebook is really telling. I know the good reviews outweigh the bad here but I would never ever use this company again or recommend them to anyone else because getting a refund on a product that is not what it claimed to be should not be an uphill battle with weeks of emails and phone calls and obnoxious company reps.
I have always struggled to find clothing that fit me perfectly, as my measurements aren't 'conventional'. I was a little skeptical that a dress I could have tailored to my body shape, and choose hem, neck and sleeve style, but I was incredibly impressed - not to mention, POCKETS! I now have 2 beautiful dresses which fit me perfectly. No spot is too loose or too tight, and I will definitely be ordering from eShakti again soon!
I've never tried anything out of my brands. When I was looking for the particular pattern and color, I was redirected to eshakti from facebook. I gave it a try and the delivery was fast, the fitting is awesome, the fabric and pattern is same as rachel roy collections. Love overall experience, I placed my second order(looks like calvin klein design) on the same day of my first order delivery. I owe my special thanks to these guys- Pattern maker-Amrit cutter -pawan Tailor-Sunil QA-Sandeep. Thanks Eshakti!
Purchased a floor length jersey cotton dress with a zipper at the neckline. It is PERFECT. Excellent fabric weight... not the usual chintzy lightweight material. Perfect for work and perfect for a night out.
I cannot thank eShakti enough for their amazing product and service. I'm in my mid-forties and had to attend a black tie affair for work. I tried for a month to find a suitable dress in the stores and online, but everything was either too young for me or too revealing for a work event. I was able to customize a dress with a modest bust-line and 3/4 length sleeves- and best of all I was able to get it to fit my linebacker sized shoulders. The dress arrived 2 days before it was scheduled and it exceeded all of my expectations. The zipper was smooth and lovely, there were tiny button closures at the neck instead of a hook and eye closure, and the slip was properly tethered to the skirt to prevent it from riding up. Best of all, there were a thousand people at the event and nobody had a dress like mine. I received compliment after compliment, and I felt like a million bucks in my custom dress. Even my mother liked it on me- and she's tough to please! Thank you so much! I'll be ordering again soon!
I have ordered from them for years. I am a plus size woman and it is wonderful to be able to order beautiful fabrics and cuts at affordable prices.
I've ordered nearly 10 dresses from eShakti at this point and I'm always happy with the quality and surprised by the quick shipping. I love that every dress I've ever gotten has pockets standard, and they've also all had bra strap clips. I'm ridiculously happy with my newest dress (Style Number: CL*******); the pattern and fabrics are beautiful, and I didn't have to change anything about the cut at all - it already had a perfect neckline, sleeves, and hem length. I couldn't be happier with it!
The dresses were wonderful and your service is also wonderful. I will never hesitate to ask again. Very nice models, excellent service, thank you again.
I admit, I'm always hesitant ordering items from an unknown (to me) online store. But I saw a dress on a Facebook ad that I fell in love with. I have an upcoming event that I thought it would be perfect for. EShakti went above and beyond! The dress is beautiful. The quality top-notch! They also beat their estimated delivery time by a week and a half! The email updates with status were great. I couldn't be more pleased with my purchase. I will be back!
I was very skeptical about a custom-made dress for the price but I needed something for a wedding so I took the plunge. I was delighted to get the perfect dress, with a perfect fit and less than two weeks. It made me a believer! I would definitely recommend EShakti!
All things about this company are excellent in every single imaginable way!
I sing your praises all the time to my friends. Especially those whose bodies aren't shaped in all the exact ways that "standard sizes" of most clothing lines assume. The option of choosing from so many designs, with different specialized types of 'flattering', and then to be able to make choices about sleeves and necklines and such, is an absolute miracle. And such a gracious spectrum of sizes! It's as though you realize women come in many, many sizes, and those of us at the higher end of the spectrum are perpetually locked out of being able to wear nice things, that are fun, and fancy, and stylish, and COMFORTABLE! And then to also have the option of sending measurements for our big bust and small hips, or our tiny waist and giant posteriors, our skinny legs and big bellies... etc etc etc. And... I tell this to everyone I recommend to eshakti... Everything has great big ginormous POCKETS! *swoon*
Your clothes, and your company, are an absolute joy. And if there ever has been an issue, Customer service has never failed to assist and deliver, no matter what the question or problem.
And your prices for the clothes and customization are incredibly reasonable. Value and quality at a level somewhat surprising, considering the low cost. That's some rare and refreshing news in a world where one can have cheap crappy clothes, or bank breaking nice clothes!
In a perfect world... or at least in one where I had any money, (I actually live below the poverty line), I would have an entire wardrobe of eshakti clothes. Career, causal, flirty, and fancy! I day dream about it sometimes lol. But as it is, I can only afford to buy one or two things, every once in a while, for special occasions and stuff. Otherwise, 90% of my clothes come from thrift stores.
So basically, whenever times in my life come about, and it's time for 'Cinderella' to go to the Ball, you guys are my fairy god mothers. :)
I finally ordered a dress from eShakti and due to my own negligent error, I thought it was going to arrive in time (read the fine print) When I realized it wasn't I emailed customer service and they rushed my dress to me at no extra cost! I just tried it on and it is SO cute and I'm super happy! So if you need a cute dress... eShakti has got you covered, but be proactive give them a few weeks to get it to you.
I needed my dress in less time than the regular estimate, and they told me they would do their best but there was no guarantee they could get it to me on time. I was pleased and grateful to receive my beautiful dress with time to spare! Thank you so much! The dress is perfect and well-made, and service was exceptional.
I am so excited to have found Eshakti! As a clothing designer with no time to make my own clothing it is invaluable to have all these styles to choose from. The fit is perfect and the quality is excellent. I will be back again and again!
I have many eshakti dresses and have been a client since 2014. Everytime I wear one I get multiple compliments. I love the ability to be in control. My measurements are 32/24/37. It's very hard to find clothing! But I really appreciate how eshakti has SO many options that are modest and tasteful at an affordable price for all sizes. They have a lifelong customer.
I ordered a standard size 6 with customization and gave my height. The dress was absolutely perfect. Great quality fabric, and so flattering on. Shipping was super fast too. Took just about 2 weeks and that was from ordered to at my door. I cannot praise these folks enough. The dress is beautiful, the colors are true to the pictures, and the product I received was quality in every way.
I have purchased over a dozen dresses from eShakti and I have loved almost all of them! A few times they were not quite right and were sent back, but usually that was an error on my part (either my measurements or buying off the rack instead of custom). I now only buy custom and I pay attention to fabric type as well (I adjust measurements if there is stretch in the fabric). I always get compliments on my eShakti dresses and I am convinced that it is because the first step in looking good is proper fit. If it fits well, it will look good. I have a colleague who had a bad experience because her dress was way too big... but she had given her size in CM instead of in inches. If you follow their instructions you should be satisfied. And if not, returns are easy!
I ordered two beautiful dresses for the first time and I absolutely love them. I have five more on wish list
EShakti has great products. I have adored everything that I purchased. I would definitely recommend them to friend and family. Where else can you get custom made products at such a great price.
Answer: Delight, Please order based on the eShakti sizing/measurement information. The measurements are in inches, and are body measurements. Do not go by other brand size charts. Thank you.
Answer: Sorry, Debapriya, we have stopped our India operations and there are no plans to resume the services any time soon. We will let you know if we do resume our operations in the future!
Answer: I have been ordering the standard sizes and they are true to the measurements posted. No matter what you put in your height, so the length is always spot on.
Answer: Purchase a dress that is made with the knit fabric. It is flexible and much more loose feeling than the other fabrics. If you do decide to add inches to the measurement, I recommend only adding 1-2 inches AND only add those inches where you like it loser. For example, measure your arms true to size unless you like it a bit lose. Measure your waist true to size unless that is where you like it a bit lose. But honestly, I think you will find the knit dresses to be the best if you dislike tight fitting clothing! I also am not a fan and those are the dresses I wear most often! I have bought other styles, so I have other fabrics to compare it to.
Answer: I have been ordering from eShakti for over 12 months ( something like 25 dresses). I have never had a problem. Customer Service has always been great. Quick to respond and very accomodating. Even adding a deisgn I requested to Fabric Customisation. Winning! I have only had to return 1 dress and it was easy and I got a full refund. I am in Sydney, Australia and my orders always arive in 10-14 days without fail. You can track the progress of your order online.
Answer: From my experience, In most cases the products are made in the featured color and fabric. There are some items that are offered in different colors on the site. As for the daughter, I suggest using the measurement chart and submitting it to see if it can be accomplished.
Answer: You can refer to our Brand Size chart here - http://www.eshakti.com/SizeChart.aspx Do note that we offer standard sizes from 0-36W or you can get it made as per your exact size measurements (Custom sizing). Bust). We request you to choose your size & height combination carefully from our size chart to get a perfect fit.
Answer: Yes, it will be delivered within 4 weeks. In fact, delivery timelines are 17 days, but it makes sense given unexpected customs delays we are seeing, to plan for an additional week or two.
Answer: Yolanda, we are working furiously to clear our backlogs. We are still delayed 5-6 days now. Hope this helps you.
Answer: Miranda, we are working furiously to clear our backlogs. We are still delayed 5-6 days now. Hope this helps you.