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EshaktiReviews 4,830

eshakti.com
chic, casual womenAge 26-45
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From the business

eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.

Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they deserve. They feel heard, understood, and appreciated, as with us, it’s like having their very own personal stylist.

Go on and give us a try to experience a better way to buy clothes – clothes that let your style and personality shine through.


eshakti.com
+1 855-374-2584
USA
Founded in 2001
Clothing item from EshaktiFashion apparel by EshaktiMerchandise from Eshakti clothing lineEshakti fashion product

Business Highlights

General

Year Founded: 2001
Target Gender: women
Target Age Group: 26-45

Shipping

Shipping Cost: $12.95
Free Shipping: no
Shipped From: USA

Returns

Return Policy: not free
Return Instructions: items being returned must be unworn, unwashed, and unaltered with all tags intact
Return Cost: $4 per item

Sustainability

Recycling Program: no

Product

Style: chic, casual
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X, 5X, 6X)

Customer Service

Support Channels: phone, email
Support Phone: +1 855-374-2584
Support Email: customerchampion@eshakti.com

Payment Options

Payment Methods: card payments, PayPal

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Eshakti Reviews Summary

eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.

This summary is generated by AI, based on text from customer reviews

service
885
value
2,368
shipping
2,393
returns
205
quality
3,692
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Instant Feedback

21,838 reviews
Florida
1 review
1 helpful vote
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Great fit
February 1, 2020

I have received 2 dresses and have another one the way. I love the fit and quality of the dresses. I am a 4'10", 100 pound adult. Is is impossible to find the size and style I need in the department stores. I ordered my dresses in XS and they fit perfect. I also appreciate the fact that you can customize the neckline, sleeves and length to suit your style. The dresses arrived in a timely fashion and were packed very well. I'm so happy I found this company and will order again.

Date of experience: February 1, 2020
New Jersey
2 reviews
0 helpful votes
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Great looking dresses!
February 1, 2020

I just purchased my first 2 dresses from eShakti.com and I am very pleased and happy.
The fabric for each dress is top quality as is the workmanship and, you can customize! I will definitely purchase from them again as the sizing is perfect and the dresses are very flattering!

Date of experience: January 31, 2020
Texas
1 review
0 helpful votes
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Great fitting clothing
January 30, 2020

This is my new favorite place to buy clothes. I highly recommend getting the clothing custom fit. As long as you take the measurements correctly, you will get clothes that perfectly every time.

Date of experience: January 30, 2020
Australia
1 review
1 helpful vote
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Excited!
January 29, 2020

It is really difficult for me, short, curvy, and modest, to find dresses. But these guys make it easy. I can choose the neckline I am comfortable with, sleeve length and also hem length. They come with pockets as standard. But most of all, the dress feels really, really good to wear and I feel wonderful!

Date of experience: January 29, 2020
California
1 review
1 helpful vote
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Blown Away!
January 24, 2020

I cannot even begin to tell you how pleased I am with this entire experience with your company. I saw a picture of the dress In a Facebook ad and could not stop thinking about it for weeks and finally decided to bite the bullet and take the chance to buy a customized dress without ever trying it on. It seemed so risky to be able to customize my dress and size and have it shipped to me all for about $100. I have to admit my expectations were not very high and I was assuming that more than likely I would have to return the dress. I am a very large chested woman and have so much difficulty finding things that will fit around/close at that area! The communication via email on my dress's progress and shipping was phenomenal. When my dress arrived I was absolutely amazed at the high quality of fabrics! I was expecting something thin and flimsy that might separate at the seams when zipping it across my chest! The event I plan to wear the dress for is not for another 10 months but I love the dress so much I was afraid to wait to buy it and not have it be available any longer when closer to the event. The dress fit amazing! I was in utter shock at how perfect it was and what excellent quality it is. The dress is also very comfortable and the pockets are such an awesome added feature. Again, the quality of the fabric, workmanship, the price and customer service support Was five star 100% satisfaction and beyond. I have never had such good luck with an online company as I have with you.
I will highly recommend you to anyone I know that is looking for unique special occasion or even career wear and I will definitely be shopping with you again.
Thank you so much!

Date of experience: January 23, 2020
Maryland
1 review
2 helpful votes
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In 2016, my mom found eShakti. Honestly, every dress I've ever received from eShakti is just beautiful. They're of wonderful quality and I absolutely >love< the pockets! (Though I'm constantly told to get my hands out of them.) I used to ask for books on Christmas and my birthday, but now I'm asking for eShakti gift cards. According to the dress standards for my church, I'm supposed to cover my shoulders and not wear extremely short dresses, so this is the most wonderful site. I'm so blessed to have found it, as I never believed I could find such an array of beautiful clothing on one website! I recommend eShakti to everyone because it is the best thing that has ever happened to me!

Date of experience: January 18, 2020
New York
1 review
3 helpful votes
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Quality customizing
January 18, 2020

I received my first customized dress and it was perfect to my measurements. Loved that sleeve's length, neckline, and length were all customizable to my choosing. Processing and shipping were barely more than a week, which was amazing for a customized dress. I am plus size and never find nice clothing my size. This was just perfect. Will shop again. Thanks!

Date of experience: January 16, 2020
Alabama
1 review
2 helpful votes
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Long enough!
January 18, 2020

I am 5'10" and have never ordered clothing online that fit when it arrived... Until now. The dress was beautiful. It fit perfectly. And was long enough! I don't think I'll be able to buy anything from anywhere else again. Very pleased.

Date of experience: January 16, 2020
New York
1 review
1 helpful vote
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I placed two orders on December 30th 2019, expecting to receive them around the 13 January 2020. To my surprise I received both dresses made to perfection on January 7th. This scored major points in my books.

Date of experience: January 16, 2020
California
1 review
3 helpful votes
Follow Sloane V.
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I don't think I'll ever shop retail again! I bought a dress and jumpsuit with the custom fit option and am beyond satisfied with the result. I've always had trouble finding clothes that fit well because I have an athletic body type (little hip-to-wait ratio, small chest, broad shoulders), but the items fit PERFECTLY and were so flattering! The construction and materials are high quality, their return policy seems generous (30d for full refund), and their attention to detail is also appreciated (bra strap holders and pockets seem standard). Highly recommend!

Date of experience: January 10, 2020
Massachusetts
1 review
4 helpful votes
Follow Inbar F.
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Every piece I've ordered and received from Eshakti has been beautifully made, gorgeously packaged and expediently dispatched and delivered. In this time of disposable "fast fashion" from the likes of H&M, Eshakti is slow fashion: beautifully designed and rendered clothes with custom fits, but at prices commensurate with the likes of Target and H&M. What's more, I've never had to wait more than a week from the time I've ordered something (which comes from the other side of the globe) to when I could unwrap it from its beautiful packaging and wear it.
Eshakti is a truly special company.

Date of experience: January 8, 2020
Michigan
1 review
0 helpful votes
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Awesome Everything!
January 7, 2020

From the quality of the product to the customer service, eShakti goes above and beyond expectations! I had to order the dress last minute and they customized it and it was delivered before the date that I gave them. The dress was PERFECT for my daughter's wedding!

Date of experience: January 7, 2020
Texas
1 review
2 helpful votes
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I just received 3 items, made to my exact measurements, delivered in less than 2 weeks in perfect condition. The fit was perfect in all respects, the colors were as shown, the fabric and workmanship was of excellent quality. I may never buy anything off the rack again.

Date of experience: January 3, 2020
New York
1 review
0 helpful votes
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My order just arrived and it's just perfect! The fit is incredible, and it's exactly the way I imagined it would be! Wow! Thank you for making it all come together into one beautiful piece! And the shipping time did not take too long at all!

Date of experience: January 3, 2020
Australia
1 review
0 helpful votes
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Attention to Detail
January 4, 2020

I have bought several dresses from eShakti and have always been delighted with the finished products. The sewing is very neat, items can be made to your measurements for a small cost. The dresses are unique and I always receive compliments when wearing them. Give them a go!
Fast delivery, unique prints and designs- a pleasure to deal with.

Date of experience: January 2, 2020
Pennsylvania
1 review
0 helpful votes
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The Wedding
January 1, 2020

I ordered a beautiful dress from this company with the ability to request a specific sleeve length. It was absolutely perfect! I felt like a princess at the wedding, where I was a very happy guest. Thank you eShakti. I have recommended you to all of my friends.

Date of experience: December 31, 2019
Ohio
3 reviews
3 helpful votes
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Holiday Jumpsuit
December 25, 2019

I am very pleased with my purchase. I've been tricked so many times from online merchants, I was very skeptical, but I took, yet another chance and purchased a jumpsuit I saw from this company. It was promptly shipped, well packaged and met every expectation I had. I would recommend this company to anyone. They will customize your purchase just for you. Your size, height, and preference is considered when ordering from this company. Their merchandise is affordable and they carry a wide-range of styles to suit the most discriminating taste.

Date of experience: December 23, 2019
Massachusetts
2 reviews
0 helpful votes
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This company's business model is brilliant & I recommend eShakti to EVERYONE that complements my style! I would love to keep them as my SECRET weapon;-)) but I need them to stay in business & profitable! So I tell everyone about them! Great designs, service & prices!

Date of experience: December 23, 2019
France
1 review
1 helpful vote
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I am 50 years old, I am what you'd call "petite" (only 1.57m) and curvy (wide hips and I with 85kg...).
I could not believe my eyes when I opened my Eshakti parcel.
For weeks, I logged on the Eshakti website and picked my favorite dresses dreaming of me wearing them but I did not place an order. I was waiting for THE dress for Xmas and New Year's eve. I wanted a special dress, one that would really make me feel Beautiful. And suddenly this dupioni red/navy/ and black dress appeared! & I immediately fell in love with it!... I chose the Custom-made option and ordered it with a single fear: that it would not be as stunning as it looked on the beautiful eShakti model...
I received my dress this morning (delay and DHL tracking was just fantastic - I live in France!) and all I can say is that the result is even better than I dreamed of... Perfect fabric, perfect fit... I put it on (fit like a glove) and showed it to my husband; to my surprise, I saw tears in his eyes! He said in a breath:
' it is unbelievable, YOU are unbelievably beautiful. I am such a lucky guy "...
Waow!...
EShakti's hands (designers, tailors, sewers) are truly magical tools and I thank them for giving me the opportunity to feel being a real Woman.
This dress is my THIRD and this won't be my last order at eShakti!
The dupion fabric is of course heavier than cotton but the result is that you actually feel like, holding your head and back straight, putting these shoulders backwards a little and... walk like a Queen!
The inside linen is 100% polyester. The pockets help the dress to 'float' around you when you move and the pleats on the front are great even for those with a big belly like me (just slid into shaping briefs and it will help toi feel more confident!). I chose the 2 inches above ankles option which is great even for a small lady either with high heels or flat shoes... Go for it Ladies you won't regret it!

Date of experience: December 23, 2019
Tennessee
1 review
0 helpful votes
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Great experience
December 21, 2019

I recently ordered a dress from you unsure of what to expect. I love how you can customize as I am petite and clothes often are too long for me. The quality of the fabric felt really sturdy but also very soft. I got a wrap dress, and I love how the buttons secure it in place so I don't have to worry about it coming open in the front. I absolutely love it! I will definitely order more in the future.

Date of experience: December 19, 2019