From the business
eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.
Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they deserve. They feel heard, understood, and appreciated, as with us, it’s like having their very own personal stylist.
Go on and give us a try to experience a better way to buy clothes – clothes that let your style and personality shine through.
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Eshakti Reviews Summary
eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Due to COVID, the items took about a month longer to get to my home, so about two months of wait (not ideal at all). However, when I recieved the dresses the wait was well worth it. I love the fit. I am a size medium and love the custom fit option to make it as modest as I please. I bought two dresses and they are SO beautiful! I am very pleased with the material, quality, and you can take it took them time to make. If you don't mind waiting, definitly get you dresses from ESHAKTI. I don't think I ever want to shop retail again after this!
I love my wide leg embroidered jumpsuit with a fantastic fit. A bargain at any price. Great communication with the seller regarding delays due to the pandemic. However, when my order was finished, it was sent via FedEx and arrived 5 days after it was sent; indicates exceptional customer care to me.
I received the wrap dress which I ordered from eShaki yesterday.
Boy am. I impressed!
High quality fabric AND expert workmanship! And as a seamstress myself, I notice even the smallest imperfection.
I am pleased to say also that the service was prompt.
I will be ordering again. And again!
Kudos,
Susan
I absolutely love these items! I ordered them right before the world shut down due to the pandemic so I did not expect them to be on time. But they sent an email explaining that they had to switch to making masks and the items would be delayed. When I received them yesterday they had put two masks in the package with my shirts. It was such a nice little surprise!
From ordering and customer service to the quality of construction and materials. The clothes fit perfectly. I couldn't be happier!
Because of COVID I had to wait a bit longer for my dress than usual. Today my dress came, but when I went to get the box there were 2 boxes! They gave me an extra dress and even 3 beautiful handmade masks to keep me safe during these difficult times. I truly appreciate this company and the generosity they have shown me. I also like the quality of the clothing they provide, which is very important.
This beautiful customized outfit *******@eshakti. It fits my petite size so perfect. Changed the neckline the way I wanted Yayyy!
Freedom to customize the neckline & dress length makes me feel like a designer of my own dress...
Did I tell you this beautiful dress got pockets
Love it!
Eshakti is a reputable, honest company with excellent customer service. Even with delays during the corona virus, they still followed up on my account without me even inquiring. I will certainly shop with them again, as I love all the personal fitting choices they provide.
What a pleasure to receive a custom made #eshakti dress that fit perfectly! I doubted it would really be exactly what I wanted but I'm so glad I gave it a try - it was better than expected! Thank you www.eshakti.com! I definitely want to order again!
I have not purchased at eshakti yet but I received an email with a 30% off new customer code for first-time buyers. I took a few days and went through the clothing and pick several items some of them were on sale. As I went through the checkout process I realized the code was not working. I went back to my email and could see in very small print at the bottom of the page that all sale clothing would be included in this coupon. I consider this false advertising! A coupon to lure in new customers! I had 12 dresses in my cart and six of those were sale items. I called customer service to make them aware of this misleading advertisement. The response I got was well Macys does it. Wow! This is just not acceptable to me! I'm taking my business elsewhere
I received the pants I ordered and they were perfect! They fit perfectly and were super comfortable. In addition, I got a really nice note thanking me. I am so glad I bought from them and intend to buy from them again.
I just received the dress and I cannot tell you how happy I am. Although it wasn't ordered to be custom sized, it fits me perfectly!
I love the style and looks perfect on me. I will be ordering more from eShakti.
I received the dresses today and they are gorgeous, excellent quality and fit beautifully!
I am so pleased with the service you provided and will be shopping again soon!
I was pleasantly surprised by the fit and quality of my dress. It is even lined! Note the fit was even customized by height, sleeve, neckline and length preferences. I have dresses costing more than 3 times as much that aren't nearly the quality and style.
I recently ordered two dresses, and I could not be more pleased with the finished products that were made for me--they are so lovely and well made. Clearly a great deal of care went into them. I had previously returned items and ordered these in exchange, and the return went smoothly--no hassles, no problems. Really appreciating this blue one in particular!
I have ordered from eShakti many times and every time I am so excited to receive my order. The clothes are beautifully made and any time I have any issues the customer service is amazing. I highly recommend, especially if you get frustrated by the styles offered by traditional retailers. The customization options are amazing and so fun to use. I personally love Peter Pan collars and this is the only place I can purchase so many items with a Peter Pan collar.
We ordered a dress/pantsuit from eshakti in hopes to have it in time for my daughter's prom.
The dress arrived today and it is BEAUTIFUL! I wasn't convinced that the dress would fit her based on the measurements we provided, but it fits her perfectly. Quality is great for the price.
We received it a lot quicker than I anticipated too. I appreciated the updates on shipping.
We will shop again!
I was honestly very surprised when my dress came and was great quality! With coupons the total price was 75$! I bought a prom dress and usually prom dresses are definitely over 100$ but i was willing to give this online, pretty cheap dress a try. It's amazing how you can customize the dress pretty much how ever you want and because i am a very small person, i thought it would most likely be too big for me but i bought it anyway. The dress is here and is perfect! And even if it wasn't, eShakti sends the dress with a measuring tape so you can resize your self, and return it for free and chose a different size! Easy peasy. Also can i just say how it has freaking pockets? Amazing.
I ordered an ancho chile faux wrap knee-length skirt. I absolutely love it. It is the perfect length and fit. It is so comfortable and well made for the price. I get so many compliments on it! I usually don't order clothing offline especially bottoms, but I will definitely order from this site again.
My jumpsuit just arrived and WOW! The fabric, the style, and it fit like a glove, amazing. I recommend eShakti for all your style needs. Who knew this store exists. I love it.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback. Discount Codes are Not applicable on Sale, Overstock and Gift cards! This is mentioned on the website and every discount mailer sent to our customers. Thanks