eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.
Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they deserve. They feel heard, understood, and appreciated, as with us, it’s like having their very own personal stylist.
Go on and give us a try to experience a better way to buy clothes – clothes that let your style and personality shine through.
eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.
This summary is generated by AI, based on text from customer reviews
This company is fantastic! I was looking for a specific dress and as a plus size person, it's harder to find something that works. EShakti customized my dress and it fits perfectly. It is exactly what I needed for an upcoming event. When the dress arrived, it was carefully packaged with what was clearly pride in their work. I love the dress and I look forward to placing future orders with eShakti!
I saw eShakti as Facebook ads and liked the dress I ordered. I opened to check it out and modified it as per my test. Since they have a 30% discount for first order, I decided to try them out. The dress fits me perfectly, quality is outstanding and customer service excellent. I will order from them again, since I am very satisfied with quality and fitting. People have given me many compliments on the dress, as it seems it was made for me
Fast delivery, my dresses fit beautifully! Love the shape and the patterns. No issues with my order at all.
I purchased these with more of the thought of supporting a company that I enjoy. EShakti makes great custom dresses and I have yet to be disappointed in any that I have ordered. My last order this summer I received 2 free masks made from the same material as my dresses. They were just some basic 1 layer cotton masks. I thought that was pretty awesome and figured with my kids returning to school I would place an order with a brand I know that always goes the extra mile. I placed my order a week or so ago and minus a small shipping snafu (that didnt even affect me really, they even sent an email and a free mask) but what was delivered yesterday blew my mind. The quality of the fabric is fantastic. It has adjustable ear straps and a flexible wire to help contour to my face. It also has a neck strap so I don't have to worry about dropping it on the ground. It even has a pocket so I can insert my own filter if I want. With shipping I paid 60 dollars for 12 masks, I honestly thought I would be some just really basic fabric masks like I received with my dresses in a previous order. Even those were good enough quality. But WOW! This is why I will always shop with eShakti!
I've bought twice now a bunch of face masks from them, love the adjustable ear straps, nose wire and neck band! They are high quality and once shipped it comes within days even though international! And they have GREAT customer service. I had a couple masks in my second order that the elastic came shorter and didn't fit my dads larger head, so they sent replacements very quickly! So happy with them. Also price is great and they had deals for b5 g1 free! Will be recommending to everyone.
I ordered two dresses. One using their custom fit option where the customer entered the measurements requested for that particular item. The second one is one that I guessed my size based on their description of how the sizes would fit. I half expected the general size one to not fit, but it fits nicely, just like an off the shelf fit would. The second one, I sent the measurements - hoping I measured right - and wow what a great fit. I had hoped that by send the measurements it would be comfortable, but my hopes were exceeded. It was not too tight, and plenty of room to bend and do normal things but the benefit was there was not loose fabric so it looks like a perfect fit! AND to top it off the sent a mask that matched the custom dress - without me asking so that was a pleasant human touch!
Be aware that these products are from India. I ordered some face masks, and when they hadn't arrived two weeks after they were promised, I contacted the company. After a few days, they wrote back that they had just popped them into the mail that day. So, according to FedEx they went from Noida India to New Delhi, where they are still sitting a week later."Delay beyond our control". I contacted the company again and did not hear back.
I was reluctant to purchase my first dress because of the cost and I figured it wouldn't fit. I couldn't have been more wrong. The material is sturdy and the construction is amazing and let's talk about fit. If you measure and follow the size chart, it will fit!
Just order yours already!
I purchased two face masks online a few weeks ago and plan on going back and purchasing several more. They are of the highest quality, very pretty designs, and an ingenious feature with the neck strap. I absolutely love them and plan on giving them for gifts. The quality far exceeds the price you pay for them, and the packaging was very high end. Customer service was excellent as well. Very, very nice experience all around!
I am in love with my Star and Moon Georgette Scarf Mask! You will want to add a filter, but you can because there is a pocket. Comfortable, pretty, and well made!
Was sent someone else's order with a letter addressed to them. I have sent 4 emails and notified the better business bureau. The company has NOT responded once.
I would give them ten stars if I could. I've been shopping with eShakti now for a few years and I've never had a bad experience. Their customer service team is amazing, the craftsmanship that goes into each dress is incredible. I honestly can't recommend buying from eShakti enough. I get so many compliments when I rock one of their dresses (I've only ordered dresses). I can't tell you how many times I've had to find a slip of paper so I can write down their website.
I ordered 2 dresses from them. I added 2 extra inches to my height because I wanted the dresses long to my ankles. Glad I did this because with heels they are exactly the length I wanted them to be. Without heals the dresses just touch the floor. So if you plan to wear only heels with long dresses or skirts take this into consideration. Both dresses I selected to be tailored to a different length because they were deep v-necks originally and I didn't want my chest popping out. The one dress came exactly as I ordered it, the other dress they forgot to tailor it and left it as the deep v-neck instead of a short v-neck. I have a black tank top I wear under it so it's not a big deal. I have worn it without and I find myself adjusting it constantly because it's a very deep plunge at the point the material crosses over. I've gotten more use to it, but I didn't bother to send it back because it wasn't a huge deal for me. And from the reviews that others have written regarding customer service, I'm kinda glad I didn't return it. From my own experience though, I'd order from them again. It can be a bit pricey but the quality is excellent, not cheap material.
I ordered a jumpsuit and the facing around the neck didn't lie flat. They immediately replaced it. I loved it so much I ordered another other along with some masks. Everything is well made and exactly as described. I will order from them again.
I am a larger size. I love that I can change small things. I love ¾ length sleeves and cropped pants. Everything arrives beautifully tailored to me and of such high quality. I'm so happy. I no longer fear to buy clothes, I look forward to buying from eShakti.
For those who can never find clothes to fit, eShakti will customize clothes for your height, your girth, whatever. They will do this at a very reasonable price and make your item of quality fabric, sewn properly. Then they will send it to you quickly. Nothing fancy, just clothes made properly and sent promptly. I bought 2 dresses and love them both. I was really blown away by the awesomeness of eShakti.
I absolutely love the beautiful customized garment that I received. The fabric is lovely and it fits me like a glove. I am so happy to have found your business because I am a tall person. I will definitely visit your web site in the near future.
The customer service of eShakti is above and beyond! They remade a custom made dress for me! Original dress arrived with light damage so I washed according to directions. Dress shrunk and I asked them what could be done. I sent photos to verify. They got back to me immediately with the good news that they would remake the dress. No charge! And no need to send damaged dress back!
Wore this dress first time today, everything about it is excellent, it is well made and true fit to size. A big Thank you to the eshakti team for such high quality workmanship. Job well done
FW -New York
I have order two custom dresses from this site. The first came exactly how I expected. Great fit. Great quality. Shipping was quick. Just a super easy experience. The second dress arrived and I was a little disappointed. It was much shorter than I expected (I thought I asked for a full length dress with room for 3 inch heels, and the dress came touch just above my ankles). I contacted customer service, and within a day they had responded asking for pictures and details. They sent me a whole new dress, free of charge. And included face masks in the order as well. I couldn't be happier with the service. The dress is absolutely gorgeous. And I will definitely be shopping with them again.
Answer: Delight, Please order based on the eShakti sizing/measurement information. The measurements are in inches, and are body measurements. Do not go by other brand size charts. Thank you.
Answer: Sorry, Debapriya, we have stopped our India operations and there are no plans to resume the services any time soon. We will let you know if we do resume our operations in the future!
Answer: I have been ordering the standard sizes and they are true to the measurements posted. No matter what you put in your height, so the length is always spot on.
Answer: Purchase a dress that is made with the knit fabric. It is flexible and much more loose feeling than the other fabrics. If you do decide to add inches to the measurement, I recommend only adding 1-2 inches AND only add those inches where you like it loser. For example, measure your arms true to size unless you like it a bit lose. Measure your waist true to size unless that is where you like it a bit lose. But honestly, I think you will find the knit dresses to be the best if you dislike tight fitting clothing! I also am not a fan and those are the dresses I wear most often! I have bought other styles, so I have other fabrics to compare it to.
Answer: I have been ordering from eShakti for over 12 months ( something like 25 dresses). I have never had a problem. Customer Service has always been great. Quick to respond and very accomodating. Even adding a deisgn I requested to Fabric Customisation. Winning! I have only had to return 1 dress and it was easy and I got a full refund. I am in Sydney, Australia and my orders always arive in 10-14 days without fail. You can track the progress of your order online.
Answer: From my experience, In most cases the products are made in the featured color and fabric. There are some items that are offered in different colors on the site. As for the daughter, I suggest using the measurement chart and submitting it to see if it can be accomplished.
Answer: You can refer to our Brand Size chart here - http://www.eshakti.com/SizeChart.aspx Do note that we offer standard sizes from 0-36W or you can get it made as per your exact size measurements (Custom sizing). Bust). We request you to choose your size & height combination carefully from our size chart to get a perfect fit.
Answer: Yes, it will be delivered within 4 weeks. In fact, delivery timelines are 17 days, but it makes sense given unexpected customs delays we are seeing, to plan for an additional week or two.
Answer: Yolanda, we are working furiously to clear our backlogs. We are still delayed 5-6 days now. Hope this helps you.
Answer: Miranda, we are working furiously to clear our backlogs. We are still delayed 5-6 days now. Hope this helps you.