eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.
Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they deserve. They feel heard, understood, and appreciated, as with us, it’s like having their very own personal stylist.
Go on and give us a try to experience a better way to buy clothes – clothes that let your style and personality shine through.
eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.
This summary is generated by AI, based on text from customer reviews
I love being able to get dresses that actually fit me!
Love the personalization! I can never find clothes that fit my odd dimensions — particularly my bust. Grateful to know Eshakti can help. I'll definitely be trying more clothes in the future.
I used the custom fit option with measurements. The first 2 items were wonderful. The 3rd order was a no-stretch item and did not fit well. I sent photos and a week later the perfect fit arrived! One of the problems was a poorly chosen neckline and they changed that as well. Now I'll send the bad fit back with no shipping fees. Delighted, will keep ordering. Oh, and pockets!
I've been ordering from them for years! Every garment arrives swiftly, perfectly, and packaged beautifully! If you've never had clothes cut to your exact measurements you will be amazed at the difference -and for less than $10 for customization. I've ordered dozens of dresses and tops, the few times something hasn't fit just right they are quick to replace it at no charge. I honestly believe eShakti is the future of fashion and I just don't bother with other sites. They carry sizes 0-36, but cut everything to your height. You can also choose the neckline, the sleeve length and the hem-making ALL of their thousands of designs assessable to anyone! Affordable, many sales, a wide array of styles, incredible value, I get LOADS of compliments every time I step out!
My grand daughter required a lovely tunic & special sizing. EShakti was the answer. Skillfully done with customer care at its best. If one could feel the fabric and view the embossed flowers they would swoon.
It's difficult for me to buy dresses off the rack so I was so excited to find eShakti and have a dress made to my measurements. The dress arrived quickly and fit perfectly. They even did a special sleeve for me that wasn't a stated option. Such a great site with great service!
Beautiful custom clothing, with excellent customer service!
I've ordered several dresses over the years, and recently had an order in which the fit was just a smidge too snug. When I reached out to the company they immediately remade and reshipped a new dress, with no questions or doubts.
They call themselves "Customer Champions" -- and it's really true!
The quality and design and material are GREAT! Very nice customer service. Super fast shipping and delivery.
Eshakti understands that no two women are built the same. Their designs are cute, and it is so nice to be able to have a dress custom-fit to your body (and with pockets!). I have had a few orders where one dress did not fit well, but their customer service team has always been very responsive and tried to make it right.
I've always been big and I used to HATE shopping, especially shopping for formal clothes. But I've been buying dresses from eShakti for a few years now and I ALWAYS LOVE THEM! I wear them to weddings, church, any special occasion. Thank you so much for helping me feel beautiful!
I also bought a BUNCH of masks from eShakti last year and I ALWAYS get a ton of compliments on them. They are comfortable, fit well, and wash FANTASTIC. Definitely made wearing a mask at work for a year and a half bearable. AND the time I ordered and realized I hadn't changed my shipping address yet, one email to customer service fixed the issue, even though the masks had already shipped! (Which was super fast service on both counts!)
I think everyone should know about this company. I am preparing for a special vacation, and the only worry was what I would wear until I remembered Eshakti. I got almost my entire holiday wardrobe made just the way I wanted it. The clothes are so cute and well made I feel like a princess! I even had a couple of returns, and it was absolutely easy. Thank you for helping to make my trip that much more enjoyable. I'll never forget it.
I love EShakti. My best dresses are created here. I use fabric customization a lot. Always perfect. I do choose a slightly bigger size when the fabric is not elastic, like 100% cotton. I love natural cotton and linen. The quality of sewing is excellent. I receive my dresses in 2 weeks plus a day or two sometimes. The shipping itself is very, very fast via FedEx. The customer care is great. My deep gratitude to you, EShakti! You made my life more inspiring and artistic. I feel more confident wearing your special dresses. I do believe you'll be one of most successful companies in the world. Your idea is unique. I love co-creating one of a kind styles together with you. I love having all my dresses with my favorite types of sleeves/my favorite lenght only. I don't find shop clothes that attractive any more: usually at least one part of the dress is not what I want- or fabric is polyester, or color is boring, or length is unattractive, or the dress has no sleeves. And I always risk entering a room where someone else is wearing same dress. Now I am too spoiled to shop offline/online. I know how inspiring and interesting it is to choose your own favorite style. Thanks a lot, dear Eshakti team. Many blessings your way.
I found this site from Instagram advertising, so as I always do, I did a deep dive to make sure they were a real company and not just a rip off. Everything checked out and the incredible price for custom fit clothing was coming from a direct from the factory discount. So I ordered the dress that caught my eye, had fun customizing the lengths and neckline style, and waited to see what I actually got.
It took a while to get to me but that was mid-2020 and it had to come from India so all things considered it came pretty fast. I was blown away when I opened the box. The attention to practical details was so unexpected and wonderful! There were bra strap clips to keep those annoying things on my shoulders, pockets that I didn't realize came standard in ALL their dresses unless you ask them to remove them, and the fastenings in all the right places for a secure comfortable fit. The fabric quality was top notch and when I put it on, oh my. Being a short person I am used to things dragging the floor. Having a dress that looks on me exactly how it looked on the model is a new thing. It fit like a comfy glove.
Last little thing that I love, they give you a little card that had the name of the four people that worked on your clothes written in. I love that acknowledgment of their hard work.
I have ordered multiple dresses from this site, and on the rare occasion that something didn't fit correctly, the customer service was excellent in helping me replace it with a dress that fit perfectly! Wonderful variety of clothes, and an EXTREMELY high quality product. Highly recommend!
Lots of brands have extended sizes, but they're really just larger versions of standard sizes. What more brands need to recognize is that women come in different shapes and sizes. I'm a specialty bra size. I'm a 16 in the bust and somewhere between a 10 and 12 everywhere else. I really like that I could get a dress made to perfectly fit my shape. For the first time ever, I didn't struggle to get the zipper up when it hit mid-back. I also like that you can choose the fabric you want for many of their styles. I HIGHLY recommend this brand if you have a non-standard shape.
I absolutely love this company. Everything they make is high quality, bright and well constructed. I always have a hard time finding pants that fit me... I decided to take advantage of their detailed measuring system and ordered a beautiful tailored jumpsuit from them. It fit me like a glove! I never thought this was possible. I have ordered a few dresses from them, and just put another order for a dress, another jumpsuit and a pair of pants! I am delighted and excited to get my new shipment. Thank you so much to everyone at EShakti, for making us feel beautiful!
I was nervous ordering as I know enough about sewing garments that anything made with woven cotton requires exact sizing. If it isn't just so it will not look right no matter what you do. I put aside my worries and took a chance on three dresses, They all have different designs. I specified my height, the length of the dresses I was looking for and requested even further changes to every dress I ordered (neckline, sleeves, etc). When I received them, they fit perfectly. The craftsmanship was excellent. I will not hesitate to order from them again in the future.
This was my first purchase and I am so pleased to say how happy I am with my dress! It's not only beautiful, it's top quality and the customer service is outstanding! I will definitely be a returning customer, thank you!
I just received another beautiful dress from eShakti. I've been ordering dresses from them since about 2013. Easy to order and customize. I usually receive my order within two weeks, as everything is made to order.
Answer: Delight, Please order based on the eShakti sizing/measurement information. The measurements are in inches, and are body measurements. Do not go by other brand size charts. Thank you.
Answer: Sorry, Debapriya, we have stopped our India operations and there are no plans to resume the services any time soon. We will let you know if we do resume our operations in the future!
Answer: I have been ordering the standard sizes and they are true to the measurements posted. No matter what you put in your height, so the length is always spot on.
Answer: Purchase a dress that is made with the knit fabric. It is flexible and much more loose feeling than the other fabrics. If you do decide to add inches to the measurement, I recommend only adding 1-2 inches AND only add those inches where you like it loser. For example, measure your arms true to size unless you like it a bit lose. Measure your waist true to size unless that is where you like it a bit lose. But honestly, I think you will find the knit dresses to be the best if you dislike tight fitting clothing! I also am not a fan and those are the dresses I wear most often! I have bought other styles, so I have other fabrics to compare it to.
Answer: I have been ordering from eShakti for over 12 months ( something like 25 dresses). I have never had a problem. Customer Service has always been great. Quick to respond and very accomodating. Even adding a deisgn I requested to Fabric Customisation. Winning! I have only had to return 1 dress and it was easy and I got a full refund. I am in Sydney, Australia and my orders always arive in 10-14 days without fail. You can track the progress of your order online.
Answer: From my experience, In most cases the products are made in the featured color and fabric. There are some items that are offered in different colors on the site. As for the daughter, I suggest using the measurement chart and submitting it to see if it can be accomplished.
Answer: You can refer to our Brand Size chart here - http://www.eshakti.com/SizeChart.aspx Do note that we offer standard sizes from 0-36W or you can get it made as per your exact size measurements (Custom sizing). Bust). We request you to choose your size & height combination carefully from our size chart to get a perfect fit.
Answer: Yes, it will be delivered within 4 weeks. In fact, delivery timelines are 17 days, but it makes sense given unexpected customs delays we are seeing, to plan for an additional week or two.
Answer: Yolanda, we are working furiously to clear our backlogs. We are still delayed 5-6 days now. Hope this helps you.
Answer: Miranda, we are working furiously to clear our backlogs. We are still delayed 5-6 days now. Hope this helps you.