From the business
eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.
Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they deserve. They feel heard, understood, and appreciated, as with us, it’s like having their very own personal stylist.
Go on and give us a try to experience a better way to buy clothes – clothes that let your style and personality shine through.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Similar Brands to Consider
View all
Free Label
Isabella Eve
Mountain Khaki
Arula
BlackMilk
Howler Brothers
J.Jill
L.L. Bean
Seraphine
Marcella NYC
I Love Ugly
Athleta
Eshakti Reviews Summary
eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Needed my order for an event. EShakti expedited my order and got it to me in time. Both dresses are beautiful! Highly recommended!
Good website and products to shop. I will recommend
I'd heard great things and was referred by a woman whose clothes fit impeccably. I was disappointed, however. It's hard to search for things. For example when you click on skirts, not all skirts even show up!
Disappointed that the "custom" shirt hangs crooked so the neckline is off-center, and the sleeves are huge despite custom measurements.
Excellent information and nice product. True to size
Great custom dress delivered fast! Loved being able to change the length and sleeves to fit my prefrence and it had pockets!
User friendly website, love that you can customize your dress!
Easy-to-use no interruptions it does not take you to all other items that you are not looking at.
Web pages took a while to load more selections. Not sure why? Sad to see some of the items on my wish list out of stock. Would love to see more dark purple/plum colors offered.
Simple process. Thank you for allowing opportunity to customize various aspects of each piece. Makes that shopping experience that much better.
Great website beautiful clothes and it's great that you can customize your order
I love eShakti. My favorite part is that I can customize most items.
I ordered a dress with my exact measurements and everything was perfect except the waist which had an additional 2 inches. A lot of dress styles might be fine with that extra room but this one just looked sloppy and frumpy so I returned it. Still waiting for my refund. I might try again with something less complicated.
Super easy site to use. The jumpsuit was made from good quality fabric and fit better than expected.
Selection, price, ease of ordering, delivery time, customer service (including remakes and returns), all excellent!
I really like the custom options as well as sales!
Process for custom fitting and online order was easy.
After customization would love to be able to see back side of dress too.
Exceptional customer service, able to customize as requested. Thanks!
These clothes are very good quality and I like being able to customize it to my preferences. Shipping if very quick as well. I will definitely be buying more.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members