eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.
Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they deserve. They feel heard, understood, and appreciated, as with us, it’s like having their very own personal stylist.
Go on and give us a try to experience a better way to buy clothes – clothes that let your style and personality shine through.
eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.
This summary is generated by AI, based on text from customer reviews
I always the clothing from eshakti. Having customization choices and pockets available on clothing makes it even more satisfying.
Very easy to customize. I am hoping for a good fit because I have unusual measurements.
Excellent customer service. They provided prompt attention to my needs.
First order went okay. Not worth it for me to return it due to distance and cost
Tried using the $30 off discount code. It did not work.
Your website is easy to use and I adore your masks; they're my favorite!
I LOVE eShakti! I used them int he past when I was very plus size and now I am trying them again at a smaller size. The quality and durability of their products is amazing!
I love that Eshtaki reached out to me to confirm a couple of the measurements. Thanks for double checking to make sure it fit well.
Easy to order and excellent measuring photos. Very anxious to receive this beautiful Fall dress!
I spent a couple of weeks looking elsewhere looking for a dress to wear for family pictures, but should have checked here first. I love the dress I found, it coordinates so well with the outfits I picked out for my husband and boys.
EShakti placed two payments for the wrong amounts on my AmazonPay account when I tried to use that option and I had to spend some time on the phone with Amazon until that got cleared up. Also I tried to get dresses for family members and when I went to pay for those suddenly the size would be unavailable - if a size is unavailable I should be able to see that from the first page so I don't waste time trying to pick out the perfect dress that's not going to work out on the final step of purchasing.
The dress and mask I ordered arrived much more quickly than expected (I'd expected 3 weeks and it came in about 8 days). I absolutely love the dress and am excited about getting another one (but kind of dreading fighting with the site again).
Love the large selection! So many wonderful embroidery patterns and colors! Loved wearing the blue dress Saturday evening for Engagement Party.
It's hard to believe you can get wonderful custom fit clothes, to your specifications, so quickly, and at a great price. You guys deliver!
Easy and love selection of masks - every mask has attached strap to keep from losing mask when not wearing - also love that fit well around the nose
Please add the bra size to every women order. The standard size 12 doesn't have room for a woman with large breast.
I chose a wrap dress but needed it in rayon instead of polyester. I also changed the neckline. It came exactly as I ordered it and I was really pleased. Five stars for service. Four stars for the product because it shrank quite a bit the first wash. The laundry tag says it was okay to dry in a low heat dryer. I guess the rayon was not prewashed because I lost almost two inches overall. It still fits, but just barely. Hopefully it doesn't shrink any more! The cotton dresses I've ordered before have never shrunk, so this is a first. Honestly though, I will shop from EShakti again because their service is so good. Maybe just not a rayon fabric next time.
Found something I loved for an outdoor wedding in November. The embroidery is beautiful and the dress is soft but formal enough for evening.
Measurement guidance was wonderful, in order to get a custom fit! Choice of options in styling was lovely! So easy to do measurements with diagram guidance.
Answer: Delight, Please order based on the eShakti sizing/measurement information. The measurements are in inches, and are body measurements. Do not go by other brand size charts. Thank you.
Answer: Sorry, Debapriya, we have stopped our India operations and there are no plans to resume the services any time soon. We will let you know if we do resume our operations in the future!
Answer: I have been ordering the standard sizes and they are true to the measurements posted. No matter what you put in your height, so the length is always spot on.
Answer: Purchase a dress that is made with the knit fabric. It is flexible and much more loose feeling than the other fabrics. If you do decide to add inches to the measurement, I recommend only adding 1-2 inches AND only add those inches where you like it loser. For example, measure your arms true to size unless you like it a bit lose. Measure your waist true to size unless that is where you like it a bit lose. But honestly, I think you will find the knit dresses to be the best if you dislike tight fitting clothing! I also am not a fan and those are the dresses I wear most often! I have bought other styles, so I have other fabrics to compare it to.
Answer: I have been ordering from eShakti for over 12 months ( something like 25 dresses). I have never had a problem. Customer Service has always been great. Quick to respond and very accomodating. Even adding a deisgn I requested to Fabric Customisation. Winning! I have only had to return 1 dress and it was easy and I got a full refund. I am in Sydney, Australia and my orders always arive in 10-14 days without fail. You can track the progress of your order online.
Answer: From my experience, In most cases the products are made in the featured color and fabric. There are some items that are offered in different colors on the site. As for the daughter, I suggest using the measurement chart and submitting it to see if it can be accomplished.
Answer: You can refer to our Brand Size chart here - http://www.eshakti.com/SizeChart.aspx Do note that we offer standard sizes from 0-36W or you can get it made as per your exact size measurements (Custom sizing). Bust). We request you to choose your size & height combination carefully from our size chart to get a perfect fit.
Answer: Yes, it will be delivered within 4 weeks. In fact, delivery timelines are 17 days, but it makes sense given unexpected customs delays we are seeing, to plan for an additional week or two.
Answer: Yolanda, we are working furiously to clear our backlogs. We are still delayed 5-6 days now. Hope this helps you.
Answer: Miranda, we are working furiously to clear our backlogs. We are still delayed 5-6 days now. Hope this helps you.