From the business
eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.
Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they deserve. They feel heard, understood, and appreciated, as with us, it’s like having their very own personal stylist.
Go on and give us a try to experience a better way to buy clothes – clothes that let your style and personality shine through.
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Eshakti Reviews Summary
eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
I really appreciated the handmade details, but the overall fit and quality of fabric was lower than I expected. I was overall dissatisfied.
Having the custom fit made the difference for me in this dress.
Website easy to navigate. Love the customization options.
Website easy to navigate. Love the customization options.
I love the products, the flexibility and speed! I absolutely love this business. Finding clothes that fit so nicely has been so hard on me and my mom. You have saved us! Thank you soooo much!
All very good! Very satisfied with my purchase, especially color and fabric.
The site is easy. Annoying to measure yourself, added an inch or 2 extra but was still a touch small in the waist. Everything else fine and the dress is as pictured
When I save the style, it disappears if I go anywhere else or place it in favorites. I would like it to save the style somewhere so I can go back a order or change it later.
The app can be very buggy and glitch quite a bit. But overall the shopping experience is pretty easy. The designs are gorgeous and I love how they can be customized!
EShakti is the absolute best in customer service. I ordered a custom-made dress for my son's wedding, took all my measurements myself. When the dress arrived (earlier than expected), the fit was not correct. Clearly doing my own measurements was not a good idea. I provided adjusted measurements and pictures of the first dress on me. I received a call from someone at eShakti to confirm those measurements and discuss my fit issues. Within 10 days I received the re-made dress.
It was a hit and I received many, many compliments. I will definitely use them in the future. They are the best.
LOVE this store! I look here first before anywhere when wanting a new dress!
Great products, reasonable prices, fast delivery! Browsing the site was a bit of a trial as it was slow to load the "next page" of items sometimes, but I had a million tabs open so that was probably on me. :)
Easy and enjoyable ordering, good quality and great fitting dress. I will most definitely order again
I wish it had visualized the customization options when you selected them.
Found what i was looking for, a shift dress long enough for me.
Good so far. Can't wait for another occasion to order another dress
Website loaded slowly, not enough filter functions—I get more options than I want to sort through.
Sad that no coupon code were valid at the time of my order.
I love my scarf masks! I haven't purchased other clothing from this site yet, but I've been thinking about it. I love my experience with eshakti so far.
Delightful! I get so many compliments on this dress and feel comfortable in it even postpartum.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members