eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.
Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they deserve. They feel heard, understood, and appreciated, as with us, it’s like having their very own personal stylist.
Go on and give us a try to experience a better way to buy clothes – clothes that let your style and personality shine through.
eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.
This summary is generated by AI, based on text from customer reviews
The three masks that I purchased are beautifully made, very comfy and stylish.
The quality was just terrible. These dresses looked handmade by someone in a sewing class... I was very disappointed in the fabric- also the sizing was way off as well.
Brilliant service, beyond excited to see these two especially being edited!
I don't understand why a new window opens every time I view an item. I end up with a lot of windows open when I am browsing.
I am 5ft 1 and being able to have a garment altered to fit me is fantastic!
I ordered several Eshakti masks to go with different outfits. Each one is expertly sewn, and has a little pocket for a filter. The adjustable ear straps and ribbon neck strap are indispensable. Well done, Eshakti!
I love being able to find unique dresses in my plus size. Returns are easy.
I think this is a very good idea. Even though I am not happy with my first order, I plan to try again.
I am absolutely thrilled with my dress. It is beautiful, very well made, and IT FITS PERFECTLY! I LOVE IT. The same design first delivered was just a little off in fit, likely due to my unskillful measurements. Now eShakti has it perfect for me. It is the best fitting dress I have ever worn. Thank you.
The friendly professionalism of everyone at eShakti has been consistently responsive and understanding. Thank you all.
And, very importantly, the eShakti communication systems are exemplary, from website, to ordering, to shipping, to feedback, and more.
I am totally satisfied.
Highly Recommend.
My custom ordered dress fit perfectly with the new neckline, sleeves, and length I chose. When I contacted customer service about alternate fabrics available, they quickly and kindly found two other fabric choices for me. In the end, I chose the original navy fabric. It is a beautiful dress.
Easily customize a garment. Great fit, better than expected. Fast, easy checkout, thanks!
Love the selections and find it difficult to choose!
Love the selections and find it difficult to choose!
What a treat it is to have something made exactly how you want. Neckline, sleeve length, hem... There is so much to choose from! I will definitely purchase from eShakti again.
There is so much to choose from! Which is good, but overwhelming.
I get compliments almost every single time I wear an eShakti item out, to the point where I carry around the business cards eShakti includes with orders to hand to strangers who compliment my outfits. I'll be a customer as long as eShakti is around!
I LOVE the ability to customize dresses. As a professional who works with both children and adults, the ability to have hem lines below the knees/mid-calf means I can sit on the floor with kids AND look professional when working with adults!
I LOVE the ability to customize dresses. As a professional who works with both children and adults, the ability to have hem lines below the knees/mid-calf means I can sit on the floor with kids AND look professional when working with adults!
EShakti is truly awesome in providing modest outfits. I love the ability to customize. Thank you, eShakti!
It was Too hard to get the original account set up. Took many tries. The Product fabric was stiffer than pictured. I was alerted that it "couldn't be delivered" and had a wrong address and this was hard to track. It turns out that in fact, it actually was delivered to the right address.
Thank you for your trendy, beautiful styles, and thank you for allowing us to customize them!
Thank you for your trendy, beautiful styles, and thank you for allowing us to customize them!
Arrived on time. Good quality workmanship. A little hard to get the feel from the pix alone. Wish you used plus sized models on the larger sizes.
Fast shipping even for my custom dress order! Great customer service that follows up to make sure you are happy; I returned two dresses that didn't flatter me and was able to get the perfect style for me in time for my event!
So happy the dress I wanted is back in stock! I can't wait to get my customized dresses!
Answer: Delight, Please order based on the eShakti sizing/measurement information. The measurements are in inches, and are body measurements. Do not go by other brand size charts. Thank you.
Answer: Sorry, Debapriya, we have stopped our India operations and there are no plans to resume the services any time soon. We will let you know if we do resume our operations in the future!
Answer: I have been ordering the standard sizes and they are true to the measurements posted. No matter what you put in your height, so the length is always spot on.
Answer: Purchase a dress that is made with the knit fabric. It is flexible and much more loose feeling than the other fabrics. If you do decide to add inches to the measurement, I recommend only adding 1-2 inches AND only add those inches where you like it loser. For example, measure your arms true to size unless you like it a bit lose. Measure your waist true to size unless that is where you like it a bit lose. But honestly, I think you will find the knit dresses to be the best if you dislike tight fitting clothing! I also am not a fan and those are the dresses I wear most often! I have bought other styles, so I have other fabrics to compare it to.
Answer: I have been ordering from eShakti for over 12 months ( something like 25 dresses). I have never had a problem. Customer Service has always been great. Quick to respond and very accomodating. Even adding a deisgn I requested to Fabric Customisation. Winning! I have only had to return 1 dress and it was easy and I got a full refund. I am in Sydney, Australia and my orders always arive in 10-14 days without fail. You can track the progress of your order online.
Answer: From my experience, In most cases the products are made in the featured color and fabric. There are some items that are offered in different colors on the site. As for the daughter, I suggest using the measurement chart and submitting it to see if it can be accomplished.
Answer: You can refer to our Brand Size chart here - http://www.eshakti.com/SizeChart.aspx Do note that we offer standard sizes from 0-36W or you can get it made as per your exact size measurements (Custom sizing). Bust). We request you to choose your size & height combination carefully from our size chart to get a perfect fit.
Answer: Yes, it will be delivered within 4 weeks. In fact, delivery timelines are 17 days, but it makes sense given unexpected customs delays we are seeing, to plan for an additional week or two.
Answer: Yolanda, we are working furiously to clear our backlogs. We are still delayed 5-6 days now. Hope this helps you.
Answer: Miranda, we are working furiously to clear our backlogs. We are still delayed 5-6 days now. Hope this helps you.