From the business
eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.
Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they deserve. They feel heard, understood, and appreciated, as with us, it’s like having their very own personal stylist.
Go on and give us a try to experience a better way to buy clothes – clothes that let your style and personality shine through.
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Eshakti Reviews Summary
eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Since I first tried eShakti over six years ago, their clothes have taken over my wardrobe. Being able to order garments that come fitting right is a total game-changer, especially as someone with weird proportions: a large F-cup chest, relatively slim waist, wide hips, and basically no butt at all. [My measurements are so weird, in fact, that I have gotten phone calls double-checking my rise measurements when I've ordered pants/jumpsuits in the past - talk about great customer service!] On the rare occasion things come in not fitting right, their return policy has been very easy and smooth. I've always hated shopping because it's demoralizing to try on item after item without finding anything that fits right and flatters my figure, but eShakti has taken that pain out of the equation. EShakti has transformed me from someone who wears baggy, unflattering clothes to someone who consistently gets compliments on my outfits from total strangers. And of course, every time someone tells me they love my dress I have to reply with, 'Thanks! IT HAS POCKETS!'
I am a lawyer and bought three dresses with the intention of wearing them to court. They are high quality and will be appropriate for court.
High quality garment. Relatively fast delivery for coming form overseas. Definitely will order from this site again.
I have found eShakti to offer lovely, flattering clothing - things you won't see elsewhere. Very much on trend. Lovely colors and unique, nice prints. However, I have also found that for me, their sizes do not compare with similar clothing in the US. The sizes run very small on me. I have sized up two sizes in order to have a proper fit. With that said, I'm pleased with the results. The number doesn't matter. What matters is having clothing you feel pretty wearing.
I found this company through an influencer that I fallow. I have lost weight and replacing my wardrobe. I was rewarding myself with a new pretty dress. I was totally blown away at the perfect fit! I never get a good fit off the rack. I have a long waist. This dress fits like a dream. Every woman deserves to feel pretty. This is made for you! Try them.
I did not give the correct size on my first order with Eshakti. I was SO DISAPPOINTED but not in the company, in ME. Eshakti handled my error with absolute grace and ease. I returned the clothing, since they couldn't be re-sized, and they gave me a full refund and when I re-ordered it was nearly a year later and after the pandemic. They were fantastic! The new clothes came (with the correct sizing that I provided) and are beautiful and I love wearing them. I have seen others order from eshakti and always the quality is outstanding. I am very pleased with the customer service in spite of a pandemic that MUST have taken a toll on the company. Bravo. Good work.
Excited for this option for my tall daughter. First custom dress was too tight around the chest reordered and it's better but not just right. Surprised that they didn't ask for new measurements. Delivery time was excellent. 2 weeks for each dress.
Easy to use website. The dress looks amazing on me
Returned both dress - were not what I expected in terms of fabric and fit
In the past I have only had great experiences with eshakti. Unfortunately, my most recent order was not so great. Two of the items are too small. The skirt I ordered is actually smaller than the body measurements on the eshakti site. A fitted waist should be 2 inches larger than the natural waist measurement. I've contacted eshakti, but no response.
I love the cut, colors/pattern, and overall style of this dress. Delivery time was phenomenal.
The wrap-style of the deep V neck was a bit loose, so I had to add a few stitches to close it tighter so as not to expose my chest.
The customization was fantastic and very easy to order. Will buy again!
Easy ordering and great quality, enjoyed the shopping experience
You can easily customize any style with any fabric - seriously SO easy, and for the price. You can't beat it. Take the time to measure yourself and put in your customized measurements. Pay the little extra and it'll fit perfectly.
All was good, just the shipping was a little difficult. But that was the issue of the shipping company in my country
Everything went as expected.The clothes are just beautiful. The day I received my first order I did a second. Will order again
It is great so far! If only there were half inches for the custom size then it would be perfect! Just hope the size will fit when I receive the products!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members