eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.
Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they deserve. They feel heard, understood, and appreciated, as with us, it’s like having their very own personal stylist.
Go on and give us a try to experience a better way to buy clothes – clothes that let your style and personality shine through.
eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.
This summary is generated by AI, based on text from customer reviews
Highly recommend entering your measurements. I did, and was very pleased. Good quality and faster than expected shipping.
Liked the dress but some colors and sleeve length was not as pictured.
The items fits perfectly. The fabric texture was soft. I really like the prices on the items. The quality of the fabric was sensational. Would buy again.
The dress is well made ( fabric is a little thin) but it's good for its price. The dress was delivered earlier than normal and you get to see who made and designed your dress it is very cool.
EShakti is my new go-to. Everything is so well made and delivery is always so quick! I love that the plus sizes actually fit and are so flattering.
The website is very user-friendly, and the Wishlist feature is awesome. I am very happy with my order and will likely order again.
Every purchase I have made has been perfection. I am always looking for stylish options that are unique. HERE is where you find them!
Great quality masks, fashionable, comfortable, and feel safe.
I usually have incredible experiences with Eshakti products. This was not my usual experience. Only one of the 4 was flattering or really wearable for work.
Dress came in time. Only qualm was that it was kind of wrinkled.
It was easy and fun to customize the dress. I loved the end product I will order again. Thank you
After I choose a mask. I can't go back to where I stopped. I have to view from the start again. Very frustrating
From orering to finish this company is very professional and values customer service. The product was great quality and fit perfectly.
I OVERLY LOVE my dresses! EShakti NEVA fails me! My dresses ALWAYS fit me like a glove! I have to be disappointed.
Love the size options, customizable options and wide variety of selection. Always updating their styles too. Great quality and always receive so many compliments.
I love this gown. It's very well made, as are all orders through eShakti. This selection was made for a specific event but wanted the flexibility to wear it for other things. A nice blazer added to the outfit will change the look. Thank you eShakti for quality work, options for custom sizing and providing the opportunity to change the look of each and every product you sell.
Shopping on the website is easy. It's fun to personalize a dress by adding a neckline, sleeve length and hemline that is more flattering for one's body. The dress was delivered earlier than expected and was beautifully made.
I first ordered my mother of the bride dress from EShakti. It was perfect. Everything's over the years, the quality is always first rate, and I really like everything that I've received
Answer: Delight, Please order based on the eShakti sizing/measurement information. The measurements are in inches, and are body measurements. Do not go by other brand size charts. Thank you.
Answer: Sorry, Debapriya, we have stopped our India operations and there are no plans to resume the services any time soon. We will let you know if we do resume our operations in the future!
Answer: I have been ordering the standard sizes and they are true to the measurements posted. No matter what you put in your height, so the length is always spot on.
Answer: Purchase a dress that is made with the knit fabric. It is flexible and much more loose feeling than the other fabrics. If you do decide to add inches to the measurement, I recommend only adding 1-2 inches AND only add those inches where you like it loser. For example, measure your arms true to size unless you like it a bit lose. Measure your waist true to size unless that is where you like it a bit lose. But honestly, I think you will find the knit dresses to be the best if you dislike tight fitting clothing! I also am not a fan and those are the dresses I wear most often! I have bought other styles, so I have other fabrics to compare it to.
Answer: I have been ordering from eShakti for over 12 months ( something like 25 dresses). I have never had a problem. Customer Service has always been great. Quick to respond and very accomodating. Even adding a deisgn I requested to Fabric Customisation. Winning! I have only had to return 1 dress and it was easy and I got a full refund. I am in Sydney, Australia and my orders always arive in 10-14 days without fail. You can track the progress of your order online.
Answer: From my experience, In most cases the products are made in the featured color and fabric. There are some items that are offered in different colors on the site. As for the daughter, I suggest using the measurement chart and submitting it to see if it can be accomplished.
Answer: You can refer to our Brand Size chart here - http://www.eshakti.com/SizeChart.aspx Do note that we offer standard sizes from 0-36W or you can get it made as per your exact size measurements (Custom sizing). Bust). We request you to choose your size & height combination carefully from our size chart to get a perfect fit.
Answer: Yes, it will be delivered within 4 weeks. In fact, delivery timelines are 17 days, but it makes sense given unexpected customs delays we are seeing, to plan for an additional week or two.
Answer: Yolanda, we are working furiously to clear our backlogs. We are still delayed 5-6 days now. Hope this helps you.
Answer: Miranda, we are working furiously to clear our backlogs. We are still delayed 5-6 days now. Hope this helps you.