eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.
Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they deserve. They feel heard, understood, and appreciated, as with us, it’s like having their very own personal stylist.
Go on and give us a try to experience a better way to buy clothes – clothes that let your style and personality shine through.
eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.
This summary is generated by AI, based on text from customer reviews
The dress was comfortable and I got a lot of compliments.
Happy with service. Returned to order bigger sizes. Hopefully it will be quick.
At this point my entire wardrobe is eShakti dresses! This batch is another amazing set of dresses that are flattering and can be used in so many different places. As someone who is not skinny, it had been hard to find dresses that I felt I looked good in and were comfortable. We all don't want to have to wear shapewear all the time! I am so thankful that I found eShakti! They help me feel beautiful and I don't have to worry about whether or not they will have it my size or what the fit will be!
I just love this company. I love the designs and the fact that they can customize a dress to my size!
Customized this style to a V-Neck and its perfect! Wasn't sure what to expect for the price point but its great. Customer service experience was top notch. Can't wait to order for my next event
My order arrived in a timely manner and I really am happy thus far with the company. I had a problem with a garment and eShakti is handling it.
I love that I can choose the length, sleeves or no sleeves, different necklines etc. It's the best! I love to be creative but not have to do the sewing myself. Lots of good choices and the garments always arrive wrapped with care.
This is a great dress. It was made exactly how I requested and suits the purpose I purchased it perfectly
I love my Shakti masks! I always get compliments when I wear them!
I bought two dupioni dresses. They are very elegant looking and feel very elegant. I love the fact that the sleeves, necklines and length can be customized to preferences. Both dresses are very distinctive. I will definitely be ordering more.
The dress was beautifully made and of high quality. It arrived in a timely manner too. However, it just was not flattering on me.
These pants are amazing! The material is so soft and the pants are lined. Workmanship was fantastic! I was super comfortable in them at my all day event!
I ordered a standard size and chose my options, but the fit was just big overall. Completed the fit guarantee modification requests, and the new dress arrived in about a week. Fits great - super cute! Return prepaid label was delivered with the new dress - so easy! Thanks!
Loved my new purchases from eshakti. The style and fit are perfect.
I love the masks you are making. Although I would like to see some
With a little "bling" on them. I ordered some masks last winter that had some jewels sewn on them
I just received my 5th order of Masks from your company.
This latest order is for Christmas gifts
I love these masks. They have adjustable ear straps and nose pieces. I love the attached band so that when I am alone, I can take it off and I am not searching for it the next time I need it. My favorite masks. This is what I wear everyday as a teacher.
I recently found eShakti through a friend and I cannot get enough!
I love everything I buy from EShakti. The fit is great, the clothes are beautiful, and I have a now have a closet full of dresses with pockets. I frequently recommend EShakti to my friends.
Answer: Delight, Please order based on the eShakti sizing/measurement information. The measurements are in inches, and are body measurements. Do not go by other brand size charts. Thank you.
Answer: Sorry, Debapriya, we have stopped our India operations and there are no plans to resume the services any time soon. We will let you know if we do resume our operations in the future!
Answer: I have been ordering the standard sizes and they are true to the measurements posted. No matter what you put in your height, so the length is always spot on.
Answer: Purchase a dress that is made with the knit fabric. It is flexible and much more loose feeling than the other fabrics. If you do decide to add inches to the measurement, I recommend only adding 1-2 inches AND only add those inches where you like it loser. For example, measure your arms true to size unless you like it a bit lose. Measure your waist true to size unless that is where you like it a bit lose. But honestly, I think you will find the knit dresses to be the best if you dislike tight fitting clothing! I also am not a fan and those are the dresses I wear most often! I have bought other styles, so I have other fabrics to compare it to.
Answer: I have been ordering from eShakti for over 12 months ( something like 25 dresses). I have never had a problem. Customer Service has always been great. Quick to respond and very accomodating. Even adding a deisgn I requested to Fabric Customisation. Winning! I have only had to return 1 dress and it was easy and I got a full refund. I am in Sydney, Australia and my orders always arive in 10-14 days without fail. You can track the progress of your order online.
Answer: From my experience, In most cases the products are made in the featured color and fabric. There are some items that are offered in different colors on the site. As for the daughter, I suggest using the measurement chart and submitting it to see if it can be accomplished.
Answer: You can refer to our Brand Size chart here - http://www.eshakti.com/SizeChart.aspx Do note that we offer standard sizes from 0-36W or you can get it made as per your exact size measurements (Custom sizing). Bust). We request you to choose your size & height combination carefully from our size chart to get a perfect fit.
Answer: Yes, it will be delivered within 4 weeks. In fact, delivery timelines are 17 days, but it makes sense given unexpected customs delays we are seeing, to plan for an additional week or two.
Answer: Yolanda, we are working furiously to clear our backlogs. We are still delayed 5-6 days now. Hope this helps you.
Answer: Miranda, we are working furiously to clear our backlogs. We are still delayed 5-6 days now. Hope this helps you.