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EshaktiReviews 4,830

eshakti.com
chic, casual womenAge 26-45
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From the business

eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.

Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they deserve. They feel heard, understood, and appreciated, as with us, it’s like having their very own personal stylist.

Go on and give us a try to experience a better way to buy clothes – clothes that let your style and personality shine through.


eshakti.com
+1 855-374-2584
USA
Founded in 2001
Clothing item from EshaktiFashion apparel by EshaktiMerchandise from Eshakti clothing lineEshakti fashion product

Business Highlights

General

Year Founded: 2001
Target Gender: women
Target Age Group: 26-45

Shipping

Shipping Cost: $12.95
Free Shipping: no
Shipped From: USA

Returns

Return Policy: not free
Return Instructions: items being returned must be unworn, unwashed, and unaltered with all tags intact
Return Cost: $4 per item

Sustainability

Recycling Program: no

Product

Style: chic, casual
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X, 5X, 6X)

Customer Service

Support Channels: phone, email
Support Phone: +1 855-374-2584
Support Email: customerchampion@eshakti.com

Payment Options

Payment Methods: card payments, PayPal

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Eshakti Reviews Summary

eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.

This summary is generated by AI, based on text from customer reviews

service
885
value
2,368
shipping
2,393
returns
205
quality
3,692
This company does not typically respond to reviews

Instant Feedback

21,838 reviews
Utah
1 review
0 helpful votes
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Working on perfect fit
September 25, 2021

I'd like more filters, more classic styles and more color options

Date of experience: September 25, 2021
New Mexico
1 review
0 helpful votes
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Remake
September 25, 2021
Updated review

I need a remake… not sure what to do. Do yo take any returns?

Date of experience: September 25, 2021

Love the idea of custom dresses, and beautiful selection
September 4, 2021
Previous review

Love the idea of custom dresses, and beautiful selection

Date of experience: September 4, 2021
Utah
1 review
0 helpful votes
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Beautiful dress but not for me
September 25, 2021

This is a beautiful dress but the neck puckered on me.

Date of experience: September 25, 2021
South Carolina
1 review
0 helpful votes
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Great!
September 25, 2021

I was pleasantly surprised at the experience of ordering from eShakti.

Date of experience: September 25, 2021
New York
1 review
0 helpful votes
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Nice dresses
September 25, 2021

I love this site. They customize the dresses and as tall as I am I can get the right length. I hate dresses without sleeves so I can customize that as well! Love!

Date of experience: September 25, 2021
Michigan
1 review
0 helpful votes
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Perfect
September 25, 2021

I've never had a bad experience and love every dress I've bought.

Date of experience: September 25, 2021
New York
2 reviews
0 helpful votes
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Great choice
September 25, 2021

Love being able to customize for what I want. For fall added elbow length and was perfect and wide v-neck. Perfect for Fall venue

Date of experience: September 25, 2021
Australia
1 review
0 helpful votes
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Very satisfied
September 25, 2021

I like the way I can style the garment to my liking

Date of experience: September 25, 2021
North Carolina
1 review
0 helpful votes
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High quality in every regard
September 25, 2021

Website works great and best of all on my desktop computer.

Date of experience: September 25, 2021
Canada
1 review
0 helpful votes
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Great ease and good price
September 24, 2021

I enjoyed how easy it was to get a super dress and it was a decent price

Date of experience: September 24, 2021
Alabama
1 review
0 helpful votes
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Great dress and service
September 24, 2021

Purses my dress and changed the sleeves. It came quickly. Quality was great.

Date of experience: September 24, 2021
Poland
1 review
0 helpful votes
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Shopping from home joy
September 24, 2021
Updated review

Pretty easy, quite straight forward just a lil sad when the one thing u really want runs out. At least they inform you early on. I do wish the website was a lil more negotiable when u looking for something specific

Date of experience: September 24, 2021

Pretty easy
September 15, 2021
Previous review

Pretty easy

Date of experience: September 15, 2021
Australia
1 review
0 helpful votes
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Great Products, need more choice
September 24, 2021

Love the products I bought, just had to hunt for them a bit as the fabrics and styles are a bit all over the place. Prices are pretty expensive for a dress but I totally get it with the quality and fit you really can't go wrong. I'll be wearing these dresses as often as possible and for a long time.

Date of experience: September 24, 2021
Illinois
1 review
0 helpful votes
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My favorite masks
September 24, 2021

Convenient ordering, quick delivery, excellent product

Date of experience: September 24, 2021
Ohio
1 review
0 helpful votes
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Love it!
September 24, 2021

It's so hard to find nice, affordable, flattering dresses as an under 5' woman. I'm excited to receive my order!

Date of experience: September 24, 2021
Florida
1 review
0 helpful votes
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Excellent
September 24, 2021

I am very pleased with my order and plan on having a long relationship with this company

Date of experience: September 24, 2021
Illinois
1 review
0 helpful votes
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Love eShakti
September 24, 2021

I needed a dress for my Master's graduation ceremony. I do not wear dresses and I haven't been comfortable in my body these last couple of years. I was able to find two dresses, both ordered and arrived within two weeks, and they were cut well, comfortable, thick jersey (no flimsy material) and I was comfortable and confident all day.
I have been telling folks about eShakti and I do plan on ordering again. I ordered true to my size, and the fit was great. The dresses have built in snaps at the shoulders to snap your bra straps in so they don't show with a wider neck. They have thought of it all.

Date of experience: September 24, 2021
Pennsylvania
1 review
0 helpful votes
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Overstock items
September 24, 2021

The made to order clothes are a better fit then overstock items.

Date of experience: September 24, 2021
New York
1 review
0 helpful votes
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Happy customer!
September 24, 2021

I am very happy with my purchases from EShakti. I love that I can customize garments to my own personal style.

Date of experience: September 24, 2021
Nevada
1 review
0 helpful votes
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Palazzo pants and chambray wrap dress
September 23, 2021

Really liking my chambray palazzo pants! I've been looking for something like this for years. Glad I took the time to send in my measurements as they fit perfectly.

Dress looks good too! Definitely different than what I'd usually wear.

The material is so soft and comfortable for both items!

Date of experience: September 23, 2021