eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.
Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they deserve. They feel heard, understood, and appreciated, as with us, it’s like having their very own personal stylist.
Go on and give us a try to experience a better way to buy clothes – clothes that let your style and personality shine through.
eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.
This summary is generated by AI, based on text from customer reviews
I'm happy to use my credit with eshakti. I had 60.00 US with you why I couldn' t use the full amount for this present order? Thanks
I have bought two seperate dresses for my son's November wedding. The dresses were very pretty, good quality, the price was right and they were delivered very quickly. Unfortunately, they didn't fit me perfectly. I have sent them back with the return USPS label that was given to me in my purchase. I have ordered two more dresses and hopefully my shopping days will be over. Thank you eShakti. Mary
I thought the website was very easy to use. I liked that you could customize the garments to fit your needs.
Unfortunately for me the dressed I ordered did not workout for me.
I hope to order something from them again in the future.
I have been thrilled with each of my eshakti dresses. So excited to wear the dress I purchased for my son's wedding this Saturday. I felt so confident throughout the twelve hour day and received so many compliments on my dress.
Each dress is beautifully made, perfectly fitted and launders ideally. I'm a delighted devoted eshakti shopper from now on!
EShakti's dress fit perfectly and was delivered on time and in perfect condition. I wish there were more colors available on all items.
I ordered this dress hoping it would be as beautiful as described & I was not disappointed! The quality of the material and embroidery is amazing. It arrived quickly and fits perfectly!
The material is beautiful
The craftsmanship is perfect.
Better then expected.
I had requested to receive my dresses by a specific date and they reached out to assure me I would receive it on time. And, I received it even before the requested date! Thanks, eShakti!
The packaging itself was really nice. It handle with care. The dresses are good and above expected
Easy and beautiful dress received in timely manner
The dress itself is very nice, but the slip is at least three sizes too small.
The product was cheaply made. The zipper does not work correctly because of the poor quality that went in to making it.
This is my first order. I enjoyed being able to customize the top to the way I wanted it to look. The top arrived quickly (within a week). I liked it alot but it was too small in the bust and chest. They are working with me to get the correct size - complimentary since it is. My first order. I will be trying other items!
Eshakti is reliable wonderful! High quality, fast shipping, & gorgeous dresses.
I hated shopping for clothes in stores. Nothing ever fit correctly. And I always felt pressured to buy things I won't wear (or I will feel uncomfortable in).
EShakti is my go-to place for work clothes now. I know that I'm getting exactly what I expect. The alterations to the style are perfect every time. And I receive my order in a timely manner. Plus, everything has pockets. REAL pockets.
The cotton shaped masks are my favorite of all the masks I've worn, and as it seems like masks are going to be a part of our lives for a long time now it is worth it to buy more. They really fit my face, are easy to breathe through, but definitely serve the purpose of protecting others. The neck strap and nose wire and so incredibly useful. The embroidered ones are beautiful. Love eShakti's masks.
I love the options eshakti gives plus sending in measurements and making it super accurate and fitting only me! It's a lot of fun to play around on their site with different dresses.
EShakti does a beautiful job all-around. Shopping is easy. Shipping was quick considering how far it traveled. The style dress I ordered did not look good on me due to the hemline and my short height, but their return policy is great and easy.
I LOVE that I can order a beautiful, semi-custom dress. I have three now and love them! Can't believe how fast they are shipped! Saves me trudging through stores looking for what I want, thank you so much eshakti~
Answer: Delight, Please order based on the eShakti sizing/measurement information. The measurements are in inches, and are body measurements. Do not go by other brand size charts. Thank you.
Answer: Sorry, Debapriya, we have stopped our India operations and there are no plans to resume the services any time soon. We will let you know if we do resume our operations in the future!
Answer: I have been ordering the standard sizes and they are true to the measurements posted. No matter what you put in your height, so the length is always spot on.
Answer: Purchase a dress that is made with the knit fabric. It is flexible and much more loose feeling than the other fabrics. If you do decide to add inches to the measurement, I recommend only adding 1-2 inches AND only add those inches where you like it loser. For example, measure your arms true to size unless you like it a bit lose. Measure your waist true to size unless that is where you like it a bit lose. But honestly, I think you will find the knit dresses to be the best if you dislike tight fitting clothing! I also am not a fan and those are the dresses I wear most often! I have bought other styles, so I have other fabrics to compare it to.
Answer: I have been ordering from eShakti for over 12 months ( something like 25 dresses). I have never had a problem. Customer Service has always been great. Quick to respond and very accomodating. Even adding a deisgn I requested to Fabric Customisation. Winning! I have only had to return 1 dress and it was easy and I got a full refund. I am in Sydney, Australia and my orders always arive in 10-14 days without fail. You can track the progress of your order online.
Answer: From my experience, In most cases the products are made in the featured color and fabric. There are some items that are offered in different colors on the site. As for the daughter, I suggest using the measurement chart and submitting it to see if it can be accomplished.
Answer: You can refer to our Brand Size chart here - http://www.eshakti.com/SizeChart.aspx Do note that we offer standard sizes from 0-36W or you can get it made as per your exact size measurements (Custom sizing). Bust). We request you to choose your size & height combination carefully from our size chart to get a perfect fit.
Answer: Yes, it will be delivered within 4 weeks. In fact, delivery timelines are 17 days, but it makes sense given unexpected customs delays we are seeing, to plan for an additional week or two.
Answer: Yolanda, we are working furiously to clear our backlogs. We are still delayed 5-6 days now. Hope this helps you.
Answer: Miranda, we are working furiously to clear our backlogs. We are still delayed 5-6 days now. Hope this helps you.