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EshaktiReviews 4,830

eshakti.com
chic, casual womenAge 26-45
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From the business

eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.

Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they deserve. They feel heard, understood, and appreciated, as with us, it’s like having their very own personal stylist.

Go on and give us a try to experience a better way to buy clothes – clothes that let your style and personality shine through.


eshakti.com
+1 855-374-2584
USA
Founded in 2001
Clothing item from EshaktiFashion apparel by EshaktiMerchandise from Eshakti clothing lineEshakti fashion product

Business Highlights

General

Year Founded: 2001
Target Gender: women
Target Age Group: 26-45

Shipping

Shipping Cost: $12.95
Free Shipping: no
Shipped From: USA

Returns

Return Policy: not free
Return Instructions: items being returned must be unworn, unwashed, and unaltered with all tags intact
Return Cost: $4 per item

Sustainability

Recycling Program: no

Product

Style: chic, casual
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X, 5X, 6X)

Customer Service

Support Channels: phone, email
Support Phone: +1 855-374-2584
Support Email: customerchampion@eshakti.com

Payment Options

Payment Methods: card payments, PayPal

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Eshakti Reviews Summary

eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.

This summary is generated by AI, based on text from customer reviews

service
885
value
2,368
shipping
2,393
returns
205
quality
3,692
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Instant Feedback

21,838 reviews
Canada
2 reviews
0 helpful votes
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I'm happy to use my credit with eshakti. I had 60.00 US with you why I couldn' t use the full amount for this present order? Thanks

Date of experience: September 27, 2021
Maryland
1 review
0 helpful votes
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Mother of the Groom Dresses
September 27, 2021

I have bought two seperate dresses for my son's November wedding. The dresses were very pretty, good quality, the price was right and they were delivered very quickly. Unfortunately, they didn't fit me perfectly. I have sent them back with the return USPS label that was given to me in my purchase. I have ordered two more dresses and hopefully my shopping days will be over. Thank you eShakti. Mary

Date of experience: September 27, 2021
Minnesota
1 review
0 helpful votes
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Purchase experience
October 27, 2021

I thought the website was very easy to use. I liked that you could customize the garments to fit your needs.
Unfortunately for me the dressed I ordered did not workout for me.

I hope to order something from them again in the future.

Date of experience: September 27, 2021
Virginia
1 review
0 helpful votes
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Happiest customer ever!
September 27, 2021

I have been thrilled with each of my eshakti dresses. So excited to wear the dress I purchased for my son's wedding this Saturday. I felt so confident throughout the twelve hour day and received so many compliments on my dress.

Each dress is beautifully made, perfectly fitted and launders ideally. I'm a delighted devoted eshakti shopper from now on!

Date of experience: September 27, 2021
Kansas
1 review
0 helpful votes
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Perfect fit dress.
September 27, 2021

EShakti's dress fit perfectly and was delivered on time and in perfect condition. I wish there were more colors available on all items.

Date of experience: September 27, 2021
Arkansas
1 review
0 helpful votes
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Beautiful dress!
September 27, 2021

I ordered this dress hoping it would be as beautiful as described & I was not disappointed! The quality of the material and embroidery is amazing. It arrived quickly and fits perfectly!

Date of experience: September 27, 2021
New York
1 review
0 helpful votes
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Awesome
September 26, 2021

The material is beautiful
The craftsmanship is perfect.
Better then expected.

Date of experience: September 26, 2021
Minnesota
1 review
0 helpful votes
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Punctual and Fashionable
September 26, 2021

I had requested to receive my dresses by a specific date and they reached out to assure me I would receive it on time. And, I received it even before the requested date! Thanks, eShakti!

Date of experience: September 26, 2021
Canada
1 review
0 helpful votes
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Good experience
September 26, 2021

The packaging itself was really nice. It handle with care. The dresses are good and above expected

Date of experience: September 26, 2021
Oklahoma
1 review
0 helpful votes
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Floral dupioni silk
September 26, 2021

Easy and beautiful dress received in timely manner

Date of experience: September 26, 2021
Nevada
1 review
0 helpful votes
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Almost right..
September 26, 2021

The dress itself is very nice, but the slip is at least three sizes too small.

Date of experience: September 26, 2021
Massachusetts
1 review
0 helpful votes
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Review of product
October 26, 2021

The product was cheaply made. The zipper does not work correctly because of the poor quality that went in to making it.

Date of experience: September 26, 2021
Texas
1 review
0 helpful votes
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Customize clothes the way you like them!
September 26, 2021

This is my first order. I enjoyed being able to customize the top to the way I wanted it to look. The top arrived quickly (within a week). I liked it alot but it was too small in the bust and chest. They are working with me to get the correct size - complimentary since it is. My first order. I will be trying other items!

Date of experience: September 26, 2021
Washington
1 review
0 helpful votes
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Always love their dresses
September 26, 2021

Eshakti is reliable wonderful! High quality, fast shipping, & gorgeous dresses.

Date of experience: September 26, 2021
Oregon
1 review
0 helpful votes
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These clothes are exactly what I want
September 26, 2021

I hated shopping for clothes in stores. Nothing ever fit correctly. And I always felt pressured to buy things I won't wear (or I will feel uncomfortable in).
EShakti is my go-to place for work clothes now. I know that I'm getting exactly what I expect. The alterations to the style are perfect every time. And I receive my order in a timely manner. Plus, everything has pockets. REAL pockets.

Date of experience: September 26, 2021
Georgia
1 review
0 helpful votes
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I love their masks
September 26, 2021

The cotton shaped masks are my favorite of all the masks I've worn, and as it seems like masks are going to be a part of our lives for a long time now it is worth it to buy more. They really fit my face, are easy to breathe through, but definitely serve the purpose of protecting others. The neck strap and nose wire and so incredibly useful. The embroidered ones are beautiful. Love eShakti's masks.

Date of experience: September 26, 2021
Washington
1 review
0 helpful votes
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Easy
September 26, 2021

I love the options eshakti gives plus sending in measurements and making it super accurate and fitting only me! It's a lot of fun to play around on their site with different dresses.

Date of experience: September 26, 2021
Texas
2 reviews
0 helpful votes
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Beautiful dress
September 26, 2021

EShakti does a beautiful job all-around. Shopping is easy. Shipping was quick considering how far it traveled. The style dress I ordered did not look good on me due to the hemline and my short height, but their return policy is great and easy.

Date of experience: September 26, 2021
Australia
1 review
0 helpful votes
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Great
September 25, 2021

Great website, loved this dress and other sites. I am always happy with my orders

Date of experience: September 25, 2021
Alaska
1 review
0 helpful votes
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I LOVE that I can order a beautiful, semi-custom dress. I have three now and love them! Can't believe how fast they are shipped! Saves me trudging through stores looking for what I want, thank you so much eshakti~

Date of experience: September 25, 2021