eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.
Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they deserve. They feel heard, understood, and appreciated, as with us, it’s like having their very own personal stylist.
Go on and give us a try to experience a better way to buy clothes – clothes that let your style and personality shine through.
eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.
This summary is generated by AI, based on text from customer reviews
It's very easy to make a dress custom, by adjusting the sleeves or the neckline. There are a lot of unique patterns and designs available, so highly unlikely to see someone else wearing the same item.
Everything fit perfectly and is beautiful quality!
Very nice, except the cuff of the sleeve is unreasonably tight and cutting off circulation on my arms. I will have to do alteration locally.
It's not always comfortable ordering online from an unknown vendor, but eShakti seems to be the real deal. I've heard good things from others, and my first purchase from them arrived quickly, and was of very high quality - great fabric, beautifully made, and well packaged.
Order arrived quickly with the length I specified and it fit perfectly - very flattering skirt!
This order was my first eShakti experience, and unfortunately when the dress arrived, it didn't fit. I opted for the custom measurements, but the dress definitely didn't fit like it was made for me - it was inches too big all over. I replied to a customer service email when they checked in on my order and sent along photos. The second dress arrived much quicker than I expected (which was good since I needed it for an event!) and fits well. I'm so glad there was an option to get it right!
I love buying dresses from eShakti. Been overly pleased with most of my purchases and the ones I haven't loved, they've fixed for me. Easy to browse, easy to customize, easy to order.
Very pleasant spur of the moment shopping experience. Revieved items very neatly packaged with care. Items are very well made with quality materials overall experience. Will be shopping again
I purchased these items for my daughter. She is a school teacher and needs so appropriate attire that meet the school dress code standards but are also stylish. These items are perfect and she loves them!
I have purchased several dresses and could not be more pleased. My dresses came quickly, wrapped carefully in tissue paper and contained a measuring tape. The option to customize at this price is a great option. I never expected such quality material at this price. And of course, who doesn't love pockets?
Measurement instructions were easy, and the dress options were fantastic! It fits perfect.
Quick service and a beautiful dress! I appreciate being able to customize the design features.
Swishy and comfortable, the dress and construction is great. The bust is a little tighter than I expected, but not uncomfortably so.
Easy to navigate on the website. Instructions for taking measurements for custom clothing were very clear and helpful. SO MANY options to choose from for beautiful clothing made it hard to choose.
Very happy with eShakti. I was nervous about ordering, but had my measurements taken by an experiences seamstress and the clothing fit perfectly.
Excellent experience. Very easy. Thank you………………..
This will be my second dress in which I purchased that this has been the case. I am questioning returning since if I size up the top will fit but the bottom will be too large. Disappointed.
Love the different options to customize the dress!
It's so nice to customize your dress!
They get these done very fast, and the shipping was several days earlier than expected.
Answer: Delight, Please order based on the eShakti sizing/measurement information. The measurements are in inches, and are body measurements. Do not go by other brand size charts. Thank you.
Answer: Sorry, Debapriya, we have stopped our India operations and there are no plans to resume the services any time soon. We will let you know if we do resume our operations in the future!
Answer: I have been ordering the standard sizes and they are true to the measurements posted. No matter what you put in your height, so the length is always spot on.
Answer: Purchase a dress that is made with the knit fabric. It is flexible and much more loose feeling than the other fabrics. If you do decide to add inches to the measurement, I recommend only adding 1-2 inches AND only add those inches where you like it loser. For example, measure your arms true to size unless you like it a bit lose. Measure your waist true to size unless that is where you like it a bit lose. But honestly, I think you will find the knit dresses to be the best if you dislike tight fitting clothing! I also am not a fan and those are the dresses I wear most often! I have bought other styles, so I have other fabrics to compare it to.
Answer: I have been ordering from eShakti for over 12 months ( something like 25 dresses). I have never had a problem. Customer Service has always been great. Quick to respond and very accomodating. Even adding a deisgn I requested to Fabric Customisation. Winning! I have only had to return 1 dress and it was easy and I got a full refund. I am in Sydney, Australia and my orders always arive in 10-14 days without fail. You can track the progress of your order online.
Answer: From my experience, In most cases the products are made in the featured color and fabric. There are some items that are offered in different colors on the site. As for the daughter, I suggest using the measurement chart and submitting it to see if it can be accomplished.
Answer: You can refer to our Brand Size chart here - http://www.eshakti.com/SizeChart.aspx Do note that we offer standard sizes from 0-36W or you can get it made as per your exact size measurements (Custom sizing). Bust). We request you to choose your size & height combination carefully from our size chart to get a perfect fit.
Answer: Yes, it will be delivered within 4 weeks. In fact, delivery timelines are 17 days, but it makes sense given unexpected customs delays we are seeing, to plan for an additional week or two.
Answer: Yolanda, we are working furiously to clear our backlogs. We are still delayed 5-6 days now. Hope this helps you.
Answer: Miranda, we are working furiously to clear our backlogs. We are still delayed 5-6 days now. Hope this helps you.