eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.
Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they deserve. They feel heard, understood, and appreciated, as with us, it’s like having their very own personal stylist.
Go on and give us a try to experience a better way to buy clothes – clothes that let your style and personality shine through.
eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.
This summary is generated by AI, based on text from customer reviews
The person who will be wearing this dress is over the moon with satisfaction! The dress came in a very timely fashion and it looks beautiful.
Overall the site is good, but the "infinite scrolling" feature is very frustrating. When I'm browsing through 300 different dresses, I want them to be arranged on page 1, page 2, ect. That way I can see how far I am through all the options
I thought for sure someone would have to call to clarify the measurements I asked for but the exact measurements I provided were used and it fits perfect.
I loved the idea of personalizing a dress. However, the fabric quality does not reflect the price paid. Because of the cheap fabric alone, I would not recommend this site.
While the dress did not fit and I forgot to include the refund slip in the return package, eshakti was very helpful and understanding with quick and thorough responses. Including a prepaid shipping label for returns made the process stress free and encourages me to continue shopping with eshakti now that I don't have to worry if something doesn't fit. Shirt that I ordered fits great.
Unfortunately, the event that I was going to wear this dress to was cancelled due to COVID.
However, I am so looking forward to being able to wear this and look elegant.
Love the styles (and the overstock prices). I would love to see a few more plus size models.
Love how you can change the sleeves and you do the length according to how tall you are! Fantastic
I had asked to have a plunging neckline added to the dress (that wasn't an option provided), customer service contacted me right away (via email) and offered to send a muslin dress as a test fit to make sure I liked the fit, which blew my mind (in a good way). I let them know that I needed the dress as soon as possible and didn't have time for the test fit (but that I'm happy to know that's an option for future purchases). The dress arrived on time and fit perfectly and the plunge neckline was exactly what I wanted.
I am very happy with my purchases. The fit is fabulous and arrived fast. The package was prepared with care and my dresses arrived safely. It was evident thought goes into the packaging and it felt special as I opened the box and unfolded the contents.
I have not shopped for a while, glad to order again...
A little confusing. At first they said the customizing was free and then had trouble ordering because of a gift card problem. Then when I went back on, I had lost the free customizing.
Like the options for the dress and not aware of any other company that provides that option on online purchases.
This was my first order with eShakti and I am so pleased with the process. The dress I ordered was for my mom's Mother of the Bride dress for my sister's upcoming wedding. The whole process was simple and the dress is beautiful.
Liked product very much even though it is a little bit snug under the arms. That's the only change I'd make, but not enough to return it. Looks good! Packing was very secure & trackable.
I like particularly seeing the names of those who made it for me! Thanks!
I love shopping this site! All the items I've purchased I wear regularly. They are so comfy cozy while looking classy!
Site is easy to navigate, referral credit is a great incentive to try the site.
I have been admiring the advertisements for a long time and finally decided to try my first order. The website and modifications were very easy to use, the pictures I believe are true to reality, and what I received was exactly what I had asked for. The clothing is beautiful and I definitely will be ordering more in the future.
Answer: Delight, Please order based on the eShakti sizing/measurement information. The measurements are in inches, and are body measurements. Do not go by other brand size charts. Thank you.
Answer: Sorry, Debapriya, we have stopped our India operations and there are no plans to resume the services any time soon. We will let you know if we do resume our operations in the future!
Answer: I have been ordering the standard sizes and they are true to the measurements posted. No matter what you put in your height, so the length is always spot on.
Answer: Purchase a dress that is made with the knit fabric. It is flexible and much more loose feeling than the other fabrics. If you do decide to add inches to the measurement, I recommend only adding 1-2 inches AND only add those inches where you like it loser. For example, measure your arms true to size unless you like it a bit lose. Measure your waist true to size unless that is where you like it a bit lose. But honestly, I think you will find the knit dresses to be the best if you dislike tight fitting clothing! I also am not a fan and those are the dresses I wear most often! I have bought other styles, so I have other fabrics to compare it to.
Answer: I have been ordering from eShakti for over 12 months ( something like 25 dresses). I have never had a problem. Customer Service has always been great. Quick to respond and very accomodating. Even adding a deisgn I requested to Fabric Customisation. Winning! I have only had to return 1 dress and it was easy and I got a full refund. I am in Sydney, Australia and my orders always arive in 10-14 days without fail. You can track the progress of your order online.
Answer: From my experience, In most cases the products are made in the featured color and fabric. There are some items that are offered in different colors on the site. As for the daughter, I suggest using the measurement chart and submitting it to see if it can be accomplished.
Answer: You can refer to our Brand Size chart here - http://www.eshakti.com/SizeChart.aspx Do note that we offer standard sizes from 0-36W or you can get it made as per your exact size measurements (Custom sizing). Bust). We request you to choose your size & height combination carefully from our size chart to get a perfect fit.
Answer: Yes, it will be delivered within 4 weeks. In fact, delivery timelines are 17 days, but it makes sense given unexpected customs delays we are seeing, to plan for an additional week or two.
Answer: Yolanda, we are working furiously to clear our backlogs. We are still delayed 5-6 days now. Hope this helps you.
Answer: Miranda, we are working furiously to clear our backlogs. We are still delayed 5-6 days now. Hope this helps you.