From the business
eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.
Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they deserve. They feel heard, understood, and appreciated, as with us, it’s like having their very own personal stylist.
Go on and give us a try to experience a better way to buy clothes – clothes that let your style and personality shine through.
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Eshakti Reviews Summary
eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
The dress is very nice. Unfortunately I am working on a tight time frame for my daughters wedding and chosen to have alterations done locally.
I'm so impressed with every aspect of eShakti. I love the no waste policy and the quality of the clothing is great!
I was pleasantly pleased by the service and the fit of the dress.
I could not go back to where I was looking after I put one item in the cart I had to go back to the beginning. I love your masks though
Perfect website easy to use and the best is customising options. Just love the quality and how beautifully they made for my size, perfect fit and feel.
Really enjoyed the experience of being able to modify the dress as needed and track it during shipping.
The dress is good quality. Unfortunately, I ordered a size that is too small. I ordered a standard size instead of requesting a custom fit. The top fits perfectly, but the bottom half is way too tight for my pear-shaped body. My fault! I haven't given up. I recently ordered a different eShakti dress, custom fit, and I'm hoping that I'll be able to wear that one. Sadly this one will join the other clothes in the back of my closet - the ones that are waiting for me to lose 30 pounds.
Super easy process!
And it is so very nice to have clothing that fits well!
Love it and easy to use. For a body that can't shop off the rack, I love it
This was the absolutely the best site to order from and all changes were made perfectly. I love it!
Everything I've bought from them has been fantastic. The fabric is beautiful and the construction is just perfect. You won't find anything better.
As always, the flexibility of being able to customize my choices and a good website user interface made filling my Fall wardrobe gaps easy.
Love these dresses, now I can't decide what to wear to my daughters wedding! All are perfect.
Very nice and look forward seeing need for a wedding.
Good! I wondered if I could get a coupon code but that's ok!
I like the concept. Choosing a style and print and being able to tweak it.
Now that I have ordered first time and received my order- I better understand how it works.
The marketing and communications and in-depth instructions are awesome.
I will be ordering again
Site navigation hangs up on mobile device. After adding to cart, no option to "continue shopping" except going back to original browser window. Eshakti app didn't work either so I uninstalled it.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members