From the business
eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.
Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they deserve. They feel heard, understood, and appreciated, as with us, it’s like having their very own personal stylist.
Go on and give us a try to experience a better way to buy clothes – clothes that let your style and personality shine through.
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Eshakti Reviews Summary
eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
It so delightful to have options to customize the garment as no 2 bodies are alike. The garment description and the fabric quality were 'spot on'... I would definitely recommend this company to friends and family
These dress seem to surpass any/all my expectations every time. I'm always satisfied from opening the package to wearing the dresses!
The quality of this dress is WOW. The price was even more unbelievable. I have found my forever formal gown site. I'm so incredibly happy with this company. Also, the fitting was spot on.
My only grievance would be that eShakti doesn't ship to APO/FPO. That's a shame because so many spouses need formal gowns for the military balls/events.
Needed a rush delivery — customer service was very responsive, and I received my dress very quickly. I am both very short (5ft) and very hourglass shaped, which makes finding a good fit quite difficult. This dress, cut to my specific measurements, fits like a dream. The color is beautiful, the fabric is comfortable, and the style is very flattering. Lots of compliments when I wear this one!
Beautiful masks, love the string around the neck feature so I don't lose it.
A little bit of overwhelm at first with all of the choices, but the customization is the bomb! Note to self: side zips are a customization to remember in the future.
I recently ordered from eShakti for the first time. I loved being able to customize a dress to get just what I wanted. I was pleasantly surprised by how quickly I received my item and I was very happy with the finished product. The dress was well made and the fabric was a good quality. It was obvious from the packaging, as well as the clear instructions for handling any necessary returns, that this is a company that takes pride in its products and wants their customers to be completely satisfied.
The website is not user friendly or modern in terms of user interface and experience expectations. Please bring your site and app into this decade!
My dresses were beautiful. Unfortunately, some of the dresses just didn't look well on me, except one. Due to menopause, I've gained so much weight that I purposely ordered a few dresses. They were well made. I chose a beautiful black dress. I would definitely buy from Eshakti. Thank you!
I ordered two dresses from eShakti and used their website to customize them. I loved that I could change the neckline, sleeve length, etc. My dresses arrived at least a week before they were promised which was great. One of the dresses fit well, the other was a bit tight. I followed their directions for having a new dress made and my second dress was perfect. The entire process was easy and they did not charge me for making a new dress or for shipping back the dress that didn't fit. What a great company! I will definitely order from them again.
Overall the dress is nice. I still have to have it cut off. It is too long for a height of 5' 7"
A dress made to order that doesn't break the bank!
Really fast shipping and easy to use customization tool.
I am very happy with my services. I love the design of this dress and was very comfortable while wearing it.
Life changing. To be able to wear any style I like in EXACTLY my size? As a tall, plus size pear shaped woman it is impossible to find dresses to fit me unless they are made to my exact measurements. EShakti has had such a positive impact on my life. You can only understand how much if you, like me, can never fit off the rack sizing perfectly. I feel more confident and comfortable because of the work they do. Every one deserves clothes that fit and make them feel good!
Have ordered several times now and have been happy with all the dresses and skirts I've purchased.
I haven't bought any other dresses, but I am genuinely shocked at getting a dress designed for a 5'11" 200 pounds of muscle woman that was not just cheap but flattering. I cannot recommend this site enough for other trans women, nor can I describe how excited I am to buy more.
I received my dress in time for a wedding and it fit perfectly. Really a beautiful flow to the dress and extremely well made (french seams, snap closure of surplice bodice, top stitching, fully lined, bra clips). I will definitely consider ordering from eShakti going forward.
I have ordered for dresses so far 2 of the 4 fit perfect 2 are close I feel like I will be more particular in the future reading closely about material and embroidery Etc. I give this a solid 4 stars and will continue to try because I love the concept
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members