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EshaktiReviews 4,830

eshakti.com
chic, casual womenAge 26-45
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From the business

eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.

Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they deserve. They feel heard, understood, and appreciated, as with us, it’s like having their very own personal stylist.

Go on and give us a try to experience a better way to buy clothes – clothes that let your style and personality shine through.


eshakti.com
+1 855-374-2584
USA
Founded in 2001
Clothing item from EshaktiFashion apparel by EshaktiMerchandise from Eshakti clothing lineEshakti fashion product

Business Highlights

General

Year Founded: 2001
Target Gender: women
Target Age Group: 26-45

Shipping

Shipping Cost: $12.95
Free Shipping: no
Shipped From: USA

Returns

Return Policy: not free
Return Instructions: items being returned must be unworn, unwashed, and unaltered with all tags intact
Return Cost: $4 per item

Sustainability

Recycling Program: no

Product

Style: chic, casual
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X, 5X, 6X)

Customer Service

Support Channels: phone, email
Support Phone: +1 855-374-2584
Support Email: customerchampion@eshakti.com

Payment Options

Payment Methods: card payments, PayPal

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Eshakti Reviews Summary

eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.

This summary is generated by AI, based on text from customer reviews

service
885
value
2,368
shipping
2,393
returns
205
quality
3,692
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Instant Feedback

21,838 reviews
New York
2 reviews
0 helpful votes
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As advertised and nice material
October 10, 2021

Needed this for dressy occasion and these fit the bill + quick shipping

Date of experience: October 10, 2021
New York
1 review
0 helpful votes
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Great value snd service
October 10, 2021

I was so pleasantly surprised by the quality of the item I ordered and the quick time frame it came in. I've ne we used this site before but I will do so again.

Date of experience: October 10, 2021
California
1 review
0 helpful votes
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Wonderful
October 9, 2021

This was one of the best online shopping experience I have ever had purchasing clothing. I have already begun recommending eshaki to friends and will definitely be buying again. Great product, great packaging, great customer service and thank you for custom fitting. Bravo

Date of experience: October 9, 2021
Texas
1 review
0 helpful votes
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Wonderful find
October 9, 2021

I was told about eShakti. What a wonderful site to play with different designs.

Date of experience: October 9, 2021
Illinois
1 review
0 helpful votes
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Very comfy
October 9, 2021

I wasn't too sure about if it would fit since I had to do guesswork on my measurements, but it came in just fine!

Date of experience: October 9, 2021
New York
1 review
0 helpful votes
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Return
October 9, 2021

I returned the dress I ordered because it did not appear the same as it did online although it was lovely. It was just not appropriate for the occasion that I was dress shopping for. I am waiting for confirmation that they have received and processed my return…

Date of experience: October 9, 2021
Arkansas
1 review
0 helpful votes
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Just as ordered
October 9, 2021

Got this for my mom as she ordered one and wanted another a size smaller (one for "fat days & one for skinny days". It's just what she wanted! Great job and it arrived quickly!

Date of experience: October 9, 2021
Alaska
1 review
0 helpful votes
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Fast and Easy
October 9, 2021

The website is easy to navigate and designing my perfect choices was fun. I was surprised how quickly it all arrived and how nicely things fit. The quality of the craftsmanship is excellent as well.

Date of experience: October 9, 2021
Texas
1 review
2 helpful votes
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A dress come true
October 9, 2021

I work at a planetarium and one of the joys about my job is getting to wear outfits that suit where I work. When I saw the dress on their website, I knew I needed to get it for our special events. At first the dress was not available, but the second it was I jumped on it. I was also glad that I could request it to be fit for me. I know that finding clothes to fit me is rather difficult. So finding a beautiful dress that fits me well and fits the theme of where I work was a dream come true!

Date of experience: October 9, 2021
Maryland
1 review
0 helpful votes
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Dress for wedding
October 9, 2021

I am very happy with the dress I received. It is very well made and can't wait to wear it at our daughters wedding.

Date of experience: October 9, 2021
Australia
1 review
0 helpful votes
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Gorgeous in green
October 8, 2021

Haven't been able to wear yet because of lockdown but so looking forward to stepping out in style

Date of experience: October 8, 2021
Canada
1 review
0 helpful votes
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Great experience
October 8, 2021

Will definitely shop at eshakti again. Loved the dress i bought!

Date of experience: October 8, 2021
Pennsylvania
1 review
0 helpful votes
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Disappointed
October 8, 2021

It was not flattering, the wrap did not wrap properly, the neckline was too revealing. It just was a miss.

Date of experience: October 8, 2021
Delaware
3 reviews
0 helpful votes
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Convenient shopping
October 8, 2021

I had purchased masks for eShakti during the pandemic and was completely satisfied with them so I decided to make another purchase. I bought PJ's and a pant outfit. I am very satisfied with both. The material is good quality and very soft and comfortable.

Date of experience: October 8, 2021
Massachusetts
1 review
0 helpful votes
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First time shopper
October 8, 2021

Customer service was very timely in response and accommodated my need for expedited shipping

Date of experience: October 8, 2021
California
1 review
0 helpful votes
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Great clothing from a great company
October 7, 2021

I couldn't be any happier with my experience with EShakti! I love both pieces I purchased and will be ordering more soon!

Date of experience: October 7, 2021
Georgia
1 review
0 helpful votes
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As a tall woman, it is hard to find clothes that fit my body. Combine that with the current styles that are... not flattering to most women and it's extremely hard to find ANYTHING that I like and that will fit me. The selection here is phenomenal, and the fact that they will ALWAYS have my size is wonderful. I'll never find something that looks good only to not have it available in my size. The sleeves and overall length will always be right.

Date of experience: October 7, 2021
California
1 review
0 helpful votes
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Great every time
October 7, 2021

Love this website, surprisingly fast shipping and I hav loved every dress I have ordered.

Date of experience: October 7, 2021
Illinois
1 review
0 helpful votes
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Wedding
October 7, 2021

Excellent experience with my order. I will order again.

Date of experience: October 7, 2021
Indiana
1 review
0 helpful votes
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Choir dress
November 6, 2021

My sleeves are super tight this dress is too expensive for this to happen

Date of experience: October 7, 2021