I ordered a dress and it's never shipped. I try and send out emails and call them but no one returns your call. Don't make the same mistake I did.

I purchased a dress on February 16,2023 with a guaranteed delivery date of March 7,2023. I emailed the company on the following dates requesting updates several times with no response. I finally started emailing them that I wanted to cancel my order as the order was so late, I no longer needed it. Not long after that, the company finally emailed me stating a return couldn't be completed as my dress was in pre-shipment but they reminded me that they will refund me. I then returned the item, they emailed me on March 29th stating my refund is in process as my item has been received and a refund will be coming within 2 weeks.
It is now May 23,2023 and I had to file a fraud claim against the company because they never refunded me.

I am sad by what is happening with this company. I have ordered from them for years and NEVER had a problem. Lately, though, orders are not getting filled (still waiting on a dress I ordered over a month ago to wear to a wedding. I had to go buy a dress somewhere else), it's impossible to talk to someone at customer service because they no longer answer the phone. I had to cancel another order because I was told the fabric supply chain was broken. This is too bad! The quality was great and I loved being able to have clothing tailored to me and have confidence that I was buying from a reputable and reliable company. BEWARE. They have lost me as a customer forever.

As I mentioned, is a scam site. Nevermind delivering shoddy product, they never sent clothes at all. One months after the supposed "delivery" date the clothes haven't even left the warehouse (per their own website), and the only response from customer service is "we're looking into it. Please wait 3-5 business days." They did not get back to me. I'm going to be taking the charge up with my credit card company to revoke the payment.

My order took VERY long!
After contacting customer support three times, I finally received a response stating my dress would take longer due to fabric problems. I will not purchase from your company in the future.

I ordered a dress that was too small. I returned it in March and still have not received my refund. I ordered another size and then when I realized how horrible their customer service was, I canceled my order and asked for another refund. Every time I emailed or called the company I was not contacted, as promised. I am now out the money for 2 dresses. Beware of eShakti!

I ordered 3 dresses at the end of March. I needed them for some wedding/graduation events late this spring and early summer. One dress was ready quickly and was supposed to arrive by April 12, but I still haven't received it. The other 2 were delayed because of "production issues". All this info is according to both an email and 2 conversations I've had with them over the phone. I've been assured twice by phone that the items that were ready would ship right away, it's been weeks and nothing has arrived at all.
Now when I try to contact them by phone, the call is not going through, plus they haven't responded to email.
I'm really disappointed because I've been happy with them in the past, including their return/remake services. Sometimes orders took a bit longer than expected but nothing like this.
What is going on with them?

I returned the clothing but received no refund, months later, despite many emails.
Appalling customer service

I ordered a few dresses on March 25th. My card was charged right away. It is now May 13th, and I still have not received my order. I sent an email to customer service asking for a status update, but I never received a reply. I ordered one of the dresses to wear to a wedding, so I'm very frustrated that I couldn't get my order in a timely manner. I was very excited to order from their site, but I will never order from them again. I should at least get my money back. I would not recommend ordering from them.

I ordered a formal gown from Eshakti on March 13,2023 with a guaranteed delivery date of April 1. On April 1, the gown hadn't even been made yet. In fact, the gown did not ship until May 4, over a month late and a month after the event I needed it for. I have reached out to Eshakti via email and phone multiple times over the past 6 weeks to request a refund (I also told them a month before they even made the dress that I didn't want it and to please cancel my order). I have received zero response from Eshakti. This company has stolen my money. I've never had a worse experience with a business. Whatever you do, don't buy from Eshakti.

I had bought dresses to eShakty since 2020 and they were well and on time, but the last order I did, #******* from April 08/2023, has not arrived yet. I checked the order status and the dress is not even finished. The delivery date they gave me was April 27/2023 and today is May 12/2023, fifteen days late.

I have ordered a dress from this website back in the beginning of April. They said it will be shipped between April 30 and first week of May. I emailed them on the second week of May to check on the status and no reply. Thier automatic replay says "we will get back to you in 2-3 business days" I waited and emailed again when I didn't hear anything back and again I'm ignored. At this point I'm confident that I will nether get my money back that I requested to get or get the product I payed for.
Please be careful and don't waist your money here.

I placed an order on 4/1/23. They charged my credit card on 4/2. According to their website it would ship on 4/20. When it hadn't arrived by 4/28, I sent them an email. A week later I hadn't received a response, so I sent another email, and submitted a complaint on their website. Now it's 5/10, and I still haven't received the dress I ordered, or a response from their customer service department. DO NOT ORDER FROM THIS COMPANY!

I ordered a dress on 2/22/23 for my brothers wedding on 3/12/23 - it was supposed to be delivered by this date. I never received the dress and by mid March I went ahead and cancelled my order. Since this date they have not issued me a refund, it is now 5/9/23 and beginning of April they said that they would send me a refund and it could take 10-12 business days. At this point its been almost 3 months since I have placed an order and still no refund. I am very unhappy with this service and will be letting everyone know what has happened.

I placed an order in January and was promised my items in February for a trip. They didn't arrive but I couldn't cancel my order. They were shipped to me and I returned them within a week and it has been the biggest nightmare to get a refund. They just ignore my emails. I doubt I will ever get my money back. The dresses didn't arrrive on time /'d now I can't get a refund. I will never use Eshakti again - they are untrustworthy and horrible at customer service.

I ordered clothes on 2/20 of 2023. I saw the shipping would take a month in the confirmation email. That same day I told them to cancel it. It is in their policy that they would cancel if you asked within 24 hours. I did it within minutes.
I didn't hear back so I sent another email. And another. Then I get a shipping notice. I told them I cancelled this the day I ordered it.

They said it was an accident and to send it back and I would get my money back. I am still waiting months later.

They customer service number does not lead anywhere.

Do not purchase anything from them. Don't say I didn't tell you.

I ordered a dress over a month ago for an event that has now since passed. It was supposed to arrive within three weeks. It shows production complete on the order tracker but it has said that for weeks but no shipping info has been provided. I submitted a request through their site and it's been a week and there hasn't been a response.

They sent me my first order, but since then has not sent my remakes and is unresponsive to emails and calls. DON'T SPEND YOUR MONEY ON THEM. Absolute scam.