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EshaktiReviews 4,830

eshakti.com
chic, casual womenAge 26-45
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From the business

eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.

Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they deserve. They feel heard, understood, and appreciated, as with us, it’s like having their very own personal stylist.

Go on and give us a try to experience a better way to buy clothes – clothes that let your style and personality shine through.


eshakti.com
+1 855-374-2584
USA
Founded in 2001
Clothing item from EshaktiFashion apparel by EshaktiMerchandise from Eshakti clothing lineEshakti fashion product

Business Highlights

General

Year Founded: 2001
Target Gender: women
Target Age Group: 26-45

Shipping

Shipping Cost: $12.95
Free Shipping: no
Shipped From: USA

Returns

Return Policy: not free
Return Instructions: items being returned must be unworn, unwashed, and unaltered with all tags intact
Return Cost: $4 per item

Sustainability

Recycling Program: no

Product

Style: chic, casual
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X, 5X, 6X)

Customer Service

Support Channels: phone, email
Support Phone: +1 855-374-2584
Support Email: customerchampion@eshakti.com

Payment Options

Payment Methods: card payments, PayPal

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Eshakti Reviews Summary

eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.

This summary is generated by AI, based on text from customer reviews

service
885
value
2,368
shipping
2,393
returns
205
quality
3,692
This company does not typically respond to reviews

Instant Feedback

21,838 reviews
New York
1 review
0 helpful votes
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First Purchase
October 22, 2021

What an easy way to shop! I was concerned since this was my first purchase, they hit it out of the park. Perfect! Love my skirt.

Date of experience: October 22, 2021
Washington
1 review
0 helpful votes
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Great fun additions to my closet
October 21, 2021

Great options, easy to figure out my size and choose the options. So excited for my purchase!

Date of experience: October 21, 2021
Pennsylvania
1 review
0 helpful votes
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Really great quality
October 21, 2021
Updated review

I love being able to put my measurements in and having the clothes fit well. I also think the clothes are well made, fully lined and beautifully tailored.

Date of experience: October 21, 2021

Love being able to see the customization choices as...
October 8, 2021
Previous review

Love being able to see the customization choices as I choose them.

Date of experience: October 8, 2021

The pictures load slowly when you are scrolling through...
October 7, 2021
Previous review

The pictures load slowly when you are scrolling through options. Otherwise, the experience is great.

Date of experience: October 7, 2021
Utah
1 review
0 helpful votes
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Perfect Fit
October 21, 2021

I love this dress and the fact that I can buy a dress that is custom fit. I went years without buying a dress because I couldn't find anything off the rack that fit right. Eshakti's custom fit opens up a whole range of options.

Date of experience: October 21, 2021
California
1 review
0 helpful votes
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Above and beyond
October 21, 2021

Above and beyondWas my experience not only did they rush my order but equality and the price were beyond my expectations. I will definitely be using you again for anyEvent I ever have to attend again. Your clothing is beautiful.

Date of experience: October 21, 2021
North Carolina
1 review
0 helpful votes
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Highly recommend
October 21, 2021

Have loved all the masks! Maybe I will try other products

Date of experience: October 21, 2021
Canada
1 review
0 helpful votes
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"Dupioni" silk-like dress
October 21, 2021

Was disappointed that the sleeves of the dress are too tight.
We "Grandmas" need more space in this area!
Otherwise, I was happy with the changes to the neckline & the length of the dress!

Date of experience: October 21, 2021
Indiana
1 review
0 helpful votes
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First Timer!
October 21, 2021

Great experience! Will buy from again! Great quality clothing!

Date of experience: October 21, 2021
Massachusetts
1 review
0 helpful votes
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Not the cutest
November 20, 2021

My overall experience was good. The material is ok for what I needed but it runs small.

Date of experience: October 21, 2021
District of Columbia
1 review
0 helpful votes
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Beautiful Dress
October 21, 2021

I love the dress and it fits perfectly! It also arrived quickly.

Date of experience: October 21, 2021
Colorado
1 review
0 helpful votes
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Best idea ever!
October 21, 2021

So much to choose from! Site could use some instructions for newbies, how to get a better fit.

Date of experience: October 21, 2021
Australia
1 review
0 helpful votes
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Thumbs up
October 21, 2021

Shipped faster than expected and nice quality clothes.

Date of experience: October 21, 2021
Texas
1 review
0 helpful votes
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EShakti delivers!
October 20, 2021

Incredibly easy to view items, make selections, enter sizing info, and order. Shipping was super fast. Clothing fit beautifully. This was my first purchase and I'll return often and tell my friends.

Date of experience: October 20, 2021
Texas
1 review
0 helpful votes
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To baggy
October 20, 2021

Nice material just To baggy and big for my body type.

Date of experience: October 20, 2021
Massachusetts
1 review
0 helpful votes
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Amazing dress
October 20, 2021

The dress is amazing, and love that this dress was made just for me! This company has it all together and I will be ordering again! I highly recommend.

Date of experience: October 20, 2021
Ohio
1 review
0 helpful votes
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EShakti is AWESOME
October 20, 2021

Very happy and impressed with my overall and first shopping experience with eShakti from start to finish. They not only met my expectations but exceeded them as well. Highly recommend! Thank you, eShakti - I'll definitely be back and will spread the word about your wonderful brand!

Date of experience: October 20, 2021
Louisiana
1 review
0 helpful votes
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Perfect for tall girls
October 20, 2021

Easy to maneuver and I like the ability to view the customization. This is such a game changer. Fast delivery to say it's custom made and international delivery.

Date of experience: October 20, 2021
Arizona
2 reviews
0 helpful votes
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FEEDBACK
October 20, 2021

This experience was very easy to do. Enjoyed the website.

Date of experience: October 20, 2021
California
1 review
0 helpful votes
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Okay
October 20, 2021

Had a difficult time looking for the dress I wanted after seeing it on Instagram. The payment and shipping part was nice and easy. I'll have to think twice about picking dresses from here and look at the details though because the fit was not flattering despite getting the correct size.

Date of experience: October 20, 2021
Arizona
1 review
0 helpful votes
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Quick and easy
October 20, 2021

Easy ordering, quick turn around and perfect fit! I would order from them again.

Date of experience: October 20, 2021