eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.
Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they deserve. They feel heard, understood, and appreciated, as with us, it’s like having their very own personal stylist.
Go on and give us a try to experience a better way to buy clothes – clothes that let your style and personality shine through.
eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.
This summary is generated by AI, based on text from customer reviews
What an easy way to shop! I was concerned since this was my first purchase, they hit it out of the park. Perfect! Love my skirt.
Great options, easy to figure out my size and choose the options. So excited for my purchase!
I love being able to put my measurements in and having the clothes fit well. I also think the clothes are well made, fully lined and beautifully tailored.
Love being able to see the customization choices as I choose them.
The pictures load slowly when you are scrolling through options. Otherwise, the experience is great.
I love this dress and the fact that I can buy a dress that is custom fit. I went years without buying a dress because I couldn't find anything off the rack that fit right. Eshakti's custom fit opens up a whole range of options.
Above and beyondWas my experience not only did they rush my order but equality and the price were beyond my expectations. I will definitely be using you again for anyEvent I ever have to attend again. Your clothing is beautiful.
Have loved all the masks! Maybe I will try other products
Was disappointed that the sleeves of the dress are too tight.
We "Grandmas" need more space in this area!
Otherwise, I was happy with the changes to the neckline & the length of the dress!
Great experience! Will buy from again! Great quality clothing!
My overall experience was good. The material is ok for what I needed but it runs small.
I love the dress and it fits perfectly! It also arrived quickly.
So much to choose from! Site could use some instructions for newbies, how to get a better fit.
Incredibly easy to view items, make selections, enter sizing info, and order. Shipping was super fast. Clothing fit beautifully. This was my first purchase and I'll return often and tell my friends.
The dress is amazing, and love that this dress was made just for me! This company has it all together and I will be ordering again! I highly recommend.
Very happy and impressed with my overall and first shopping experience with eShakti from start to finish. They not only met my expectations but exceeded them as well. Highly recommend! Thank you, eShakti - I'll definitely be back and will spread the word about your wonderful brand!
Easy to maneuver and I like the ability to view the customization. This is such a game changer. Fast delivery to say it's custom made and international delivery.
Had a difficult time looking for the dress I wanted after seeing it on Instagram. The payment and shipping part was nice and easy. I'll have to think twice about picking dresses from here and look at the details though because the fit was not flattering despite getting the correct size.
Easy ordering, quick turn around and perfect fit! I would order from them again.
Answer: Delight, Please order based on the eShakti sizing/measurement information. The measurements are in inches, and are body measurements. Do not go by other brand size charts. Thank you.
Answer: Sorry, Debapriya, we have stopped our India operations and there are no plans to resume the services any time soon. We will let you know if we do resume our operations in the future!
Answer: I have been ordering the standard sizes and they are true to the measurements posted. No matter what you put in your height, so the length is always spot on.
Answer: Purchase a dress that is made with the knit fabric. It is flexible and much more loose feeling than the other fabrics. If you do decide to add inches to the measurement, I recommend only adding 1-2 inches AND only add those inches where you like it loser. For example, measure your arms true to size unless you like it a bit lose. Measure your waist true to size unless that is where you like it a bit lose. But honestly, I think you will find the knit dresses to be the best if you dislike tight fitting clothing! I also am not a fan and those are the dresses I wear most often! I have bought other styles, so I have other fabrics to compare it to.
Answer: I have been ordering from eShakti for over 12 months ( something like 25 dresses). I have never had a problem. Customer Service has always been great. Quick to respond and very accomodating. Even adding a deisgn I requested to Fabric Customisation. Winning! I have only had to return 1 dress and it was easy and I got a full refund. I am in Sydney, Australia and my orders always arive in 10-14 days without fail. You can track the progress of your order online.
Answer: From my experience, In most cases the products are made in the featured color and fabric. There are some items that are offered in different colors on the site. As for the daughter, I suggest using the measurement chart and submitting it to see if it can be accomplished.
Answer: You can refer to our Brand Size chart here - http://www.eshakti.com/SizeChart.aspx Do note that we offer standard sizes from 0-36W or you can get it made as per your exact size measurements (Custom sizing). Bust). We request you to choose your size & height combination carefully from our size chart to get a perfect fit.
Answer: Yes, it will be delivered within 4 weeks. In fact, delivery timelines are 17 days, but it makes sense given unexpected customs delays we are seeing, to plan for an additional week or two.
Answer: Yolanda, we are working furiously to clear our backlogs. We are still delayed 5-6 days now. Hope this helps you.
Answer: Miranda, we are working furiously to clear our backlogs. We are still delayed 5-6 days now. Hope this helps you.