eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.
Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they deserve. They feel heard, understood, and appreciated, as with us, it’s like having their very own personal stylist.
Go on and give us a try to experience a better way to buy clothes – clothes that let your style and personality shine through.
eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.
This summary is generated by AI, based on text from customer reviews
Im telling everyone about how great my expletive was and I'm ordering all my clothes from here.
Customer service was quite accommodating and considerate
This is my first order, and I look forward to a great experience.
I found a dress I had been searching for! I will be ordering from the site again.
With only a few exceptions, I've had a good experience with eShakti. The quality is usually very good and the fit is usually great since they customize each item. I have purchased a few dresses on sale before that were not sized right... Even though I ordered something in my size, they just were not even close (I was able to return them pretty easily). I also got just one dress ever where the stitching wasn't great, which was also a sale item that I think had been returned. Everything else is good quality, pretty and has held up well so far, and I think I own at least 6 pieces from this store now!
I have order several pieces and have been please with my items, if I had any problems they were corrected with no cost to me. This now my ho to site
No time to write a review thanks I will if you pay me!
It was a great dress. I did have to return it but that was my fault because I didn't measure correctly.
Very easy to compare styles and customize. Need more clarity on colors though. Thanks.
I've ordered several eShakti dresses for special events over the last few years and gotten exactly what I wanted out of the experience each time. The really amazing thing is that neither choosing to alter the original design or asking for it to be specifically tailored to my measurements is prohibitively expensive and doesn't seem to slow down their shipping times at all. My most recent order included two customized dresses and it still arrived within the week.
As a tall woman of 5'10", I appreciate the versatility for length in clothing! So many times I try on dresses and say "This is perfect, other than it is too short." Finally I can just say "This is PERFECT!"
Recently purchased another dress from eShakti. Beautifully made, and fits well. The fabrics are high quality. The delivery was fast and on time. Love that my dresses are always beautifully packaged and that there is follow up.
I LOVE my dress. I was invited to a black tie function with only 3 weeks to find a dress. As a plus sized person, dresses are hard to find. The ability to customize this dress, to chose my own style and not be limited to what was on the rack, was wonderful! I had several women ask where I purchased my dress.
The customer service lady was very helpful,
And knowledgeable.
Love the designs, lanyards, and everything about them
Lots of dresses to choose from! The quality seems great and the sizing seems true to my usual size. I love that you can choose to make changes to the items, that is really a great option. I am happy with my items so far and would highly recommend!
Take your measurements carefully and then look forward to comfortable, lovely clothes that arrive quickly.
A really enjoyable experience from start to finish. The customization options are a lifesaver to ensuring that the dress both has good fit and is exactly what you want, and there are so many pretty clothes to choose from! I was so excited to receive my dress, made to my measurements, and it did not disappoint. Fits well and looks awesome!
Beautiful dress and well made. I will order again.
Answer: Delight, Please order based on the eShakti sizing/measurement information. The measurements are in inches, and are body measurements. Do not go by other brand size charts. Thank you.
Answer: Sorry, Debapriya, we have stopped our India operations and there are no plans to resume the services any time soon. We will let you know if we do resume our operations in the future!
Answer: I have been ordering the standard sizes and they are true to the measurements posted. No matter what you put in your height, so the length is always spot on.
Answer: Purchase a dress that is made with the knit fabric. It is flexible and much more loose feeling than the other fabrics. If you do decide to add inches to the measurement, I recommend only adding 1-2 inches AND only add those inches where you like it loser. For example, measure your arms true to size unless you like it a bit lose. Measure your waist true to size unless that is where you like it a bit lose. But honestly, I think you will find the knit dresses to be the best if you dislike tight fitting clothing! I also am not a fan and those are the dresses I wear most often! I have bought other styles, so I have other fabrics to compare it to.
Answer: I have been ordering from eShakti for over 12 months ( something like 25 dresses). I have never had a problem. Customer Service has always been great. Quick to respond and very accomodating. Even adding a deisgn I requested to Fabric Customisation. Winning! I have only had to return 1 dress and it was easy and I got a full refund. I am in Sydney, Australia and my orders always arive in 10-14 days without fail. You can track the progress of your order online.
Answer: From my experience, In most cases the products are made in the featured color and fabric. There are some items that are offered in different colors on the site. As for the daughter, I suggest using the measurement chart and submitting it to see if it can be accomplished.
Answer: You can refer to our Brand Size chart here - http://www.eshakti.com/SizeChart.aspx Do note that we offer standard sizes from 0-36W or you can get it made as per your exact size measurements (Custom sizing). Bust). We request you to choose your size & height combination carefully from our size chart to get a perfect fit.
Answer: Yes, it will be delivered within 4 weeks. In fact, delivery timelines are 17 days, but it makes sense given unexpected customs delays we are seeing, to plan for an additional week or two.
Answer: Yolanda, we are working furiously to clear our backlogs. We are still delayed 5-6 days now. Hope this helps you.
Answer: Miranda, we are working furiously to clear our backlogs. We are still delayed 5-6 days now. Hope this helps you.