eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.
Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they deserve. They feel heard, understood, and appreciated, as with us, it’s like having their very own personal stylist.
Go on and give us a try to experience a better way to buy clothes – clothes that let your style and personality shine through.
eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.
This summary is generated by AI, based on text from customer reviews
I have been a consistent customer with eShakti for many years now and absolutely love the quality and customization of their clothing.
Received items in decent time. Dress was great quality. The shirt was just too tight, sleeves too long.
I love the concept of the service, the thing that stood out the most is how sustainable the model is. The fashion industry is tricky, wasteful and responsible for a lot of injustices and pollution. This system works a lot better than mass production. It's a good start to correcting the issues in some ways and it is great for those of us who cannot always find clothes we like in our sizes.
Website is very easy to navigate, with so many options.
EShakti service was prompt and friendly, however, I did not like the quality of the dress ordered. It has been sent back.
It's so easy to order on eShakti, and the styles are so *me* I can't get over it!
Dresses were beautiful and fit perfectly. 10/10 would recommend.
I ordered this dress for performances as I'm a classical voice major and love it! Being able to customize my size was great too. Highly reccomend.
Happy to have found this site. Ordering was easy. Amazing prices for a custom made dress. Dresses are very well made.
I love that I can get a good fit with a semi custom order. I am 5'3" and 105 lbs and have a hard time finding professional clothes in my size that also keep all the goods covered. Thank eshakti for filling this void!
As a tall girl, I love eShakti for the length customization alone, but being able to customize everything from size to style to fabric choice is incomparable!
Love your items, options. Thank youand Wonderfull pattern. I appreciate this site so much because of their prices, quality, and options in both stylization and fabrics. I prefer cottons and rayons and can find many styles that fit my taste! Thank you!
It fits, unlike others dress that may fit one aria of your body but not others. This one for my arms, waist, and bust.
It was easy to go on the website to choose an outfit and tailor it's designs to your likes. I recommended eShakti to my friends and families.
I absolutely love eshakti and recommend then to all my friends and family. I have ordered many dresses and I have never been disappointed. I LOVE being able to change the dress silhouette to my preference, which is always short sleeves and boat neck. They all have pockets! I mean that's all you really need to know lol. Off the rack sizes are true to size, and if it has a cut waist or a fabric that doesn't have any stretch, you can order it to your measurements! Shipping is always faster than anticipated too. Stop shopping and order now!
Very fast shipment, no problems at all. I will definitely order again
One dress was sheer fabric, when I didn't want that type of fabric. I think the sewing quality was very good. I haven't worn the two dresses because I don't find anything accompanying them to tell me about what the fabric is and how to care for them. I don't want to ruin them by improper care.
It was fast and it fits perfectly! I am very pleased!
Answer: Delight, Please order based on the eShakti sizing/measurement information. The measurements are in inches, and are body measurements. Do not go by other brand size charts. Thank you.
Answer: Sorry, Debapriya, we have stopped our India operations and there are no plans to resume the services any time soon. We will let you know if we do resume our operations in the future!
Answer: I have been ordering the standard sizes and they are true to the measurements posted. No matter what you put in your height, so the length is always spot on.
Answer: Purchase a dress that is made with the knit fabric. It is flexible and much more loose feeling than the other fabrics. If you do decide to add inches to the measurement, I recommend only adding 1-2 inches AND only add those inches where you like it loser. For example, measure your arms true to size unless you like it a bit lose. Measure your waist true to size unless that is where you like it a bit lose. But honestly, I think you will find the knit dresses to be the best if you dislike tight fitting clothing! I also am not a fan and those are the dresses I wear most often! I have bought other styles, so I have other fabrics to compare it to.
Answer: I have been ordering from eShakti for over 12 months ( something like 25 dresses). I have never had a problem. Customer Service has always been great. Quick to respond and very accomodating. Even adding a deisgn I requested to Fabric Customisation. Winning! I have only had to return 1 dress and it was easy and I got a full refund. I am in Sydney, Australia and my orders always arive in 10-14 days without fail. You can track the progress of your order online.
Answer: From my experience, In most cases the products are made in the featured color and fabric. There are some items that are offered in different colors on the site. As for the daughter, I suggest using the measurement chart and submitting it to see if it can be accomplished.
Answer: You can refer to our Brand Size chart here - http://www.eshakti.com/SizeChart.aspx Do note that we offer standard sizes from 0-36W or you can get it made as per your exact size measurements (Custom sizing). Bust). We request you to choose your size & height combination carefully from our size chart to get a perfect fit.
Answer: Yes, it will be delivered within 4 weeks. In fact, delivery timelines are 17 days, but it makes sense given unexpected customs delays we are seeing, to plan for an additional week or two.
Answer: Yolanda, we are working furiously to clear our backlogs. We are still delayed 5-6 days now. Hope this helps you.
Answer: Miranda, we are working furiously to clear our backlogs. We are still delayed 5-6 days now. Hope this helps you.