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EshaktiReviews 4,830

eshakti.com
chic, casual womenAge 26-45
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From the business

eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.

Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they deserve. They feel heard, understood, and appreciated, as with us, it’s like having their very own personal stylist.

Go on and give us a try to experience a better way to buy clothes – clothes that let your style and personality shine through.


eshakti.com
+1 855-374-2584
USA
Founded in 2001
Clothing item from EshaktiFashion apparel by EshaktiMerchandise from Eshakti clothing lineEshakti fashion product

Business Highlights

General

Year Founded: 2001
Target Gender: women
Target Age Group: 26-45

Shipping

Shipping Cost: $12.95
Free Shipping: no
Shipped From: USA

Returns

Return Policy: not free
Return Instructions: items being returned must be unworn, unwashed, and unaltered with all tags intact
Return Cost: $4 per item

Sustainability

Recycling Program: no

Product

Style: chic, casual
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X, 5X, 6X)

Customer Service

Support Channels: phone, email
Support Phone: +1 855-374-2584
Support Email: customerchampion@eshakti.com

Payment Options

Payment Methods: card payments, PayPal

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Eshakti Reviews Summary

eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.

This summary is generated by AI, based on text from customer reviews

service
885
value
2,368
shipping
2,393
returns
205
quality
3,692
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Instant Feedback

21,838 reviews
Pennsylvania
1 review
0 helpful votes
Follow Jessica B.
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I have been a consistent customer with eShakti for many years now and absolutely love the quality and customization of their clothing.

Date of experience: October 26, 2021
Minnesota
1 review
0 helpful votes
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Dress and shirt
November 24, 2021

Received items in decent time. Dress was great quality. The shirt was just too tight, sleeves too long.

Date of experience: October 25, 2021
New York
1 review
0 helpful votes
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I love the concept of the service, the thing that stood out the most is how sustainable the model is. The fashion industry is tricky, wasteful and responsible for a lot of injustices and pollution. This system works a lot better than mass production. It's a good start to correcting the issues in some ways and it is great for those of us who cannot always find clothes we like in our sizes.

Date of experience: October 25, 2021
Louisiana
1 review
0 helpful votes
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Great!
October 25, 2021

Shipping is fast, and the dress is perfect. I can't say enough about how wonderful eShakti is.

Date of experience: October 25, 2021
Texas
1 review
0 helpful votes
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Great company - quality clothing
October 25, 2021

Website is very easy to navigate, with so many options.

Date of experience: October 25, 2021
Arizona
1 review
0 helpful votes
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Masks
October 25, 2021

Shopping was a breeze and the products were exactly as described.

Date of experience: October 25, 2021
Minnesota
1 review
0 helpful votes
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EShakti service was prompt and friendly, however, I did not like the quality of the dress ordered. It has been sent back.

Date of experience: October 25, 2021
New Jersey
1 review
0 helpful votes
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Overall wonderful experience
October 25, 2021

It's so easy to order on eShakti, and the styles are so *me* I can't get over it!

Date of experience: October 25, 2021
Massachusetts
1 review
0 helpful votes
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First time purchase
October 25, 2021

Dresses were beautiful and fit perfectly. 10/10 would recommend.

Date of experience: October 25, 2021
Oregon
1 review
0 helpful votes
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Perfect performance dress!
October 24, 2021

I ordered this dress for performances as I'm a classical voice major and love it! Being able to customize my size was great too. Highly reccomend.

Date of experience: October 24, 2021
Illinois
2 reviews
0 helpful votes
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New to eShakti
October 24, 2021

Happy to have found this site. Ordering was easy. Amazing prices for a custom made dress. Dresses are very well made.

Date of experience: October 24, 2021
Utah
1 review
0 helpful votes
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Love!
October 24, 2021

I love that I can get a good fit with a semi custom order. I am 5'3" and 105 lbs and have a hard time finding professional clothes in my size that also keep all the goods covered. Thank eshakti for filling this void!

Date of experience: October 24, 2021
Idaho
1 review
0 helpful votes
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As a tall girl, I love eShakti for the length customization alone, but being able to customize everything from size to style to fabric choice is incomparable!

Date of experience: October 24, 2021
New York
1 review
0 helpful votes
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Lovely dresses
October 24, 2021

Love your items, options. Thank youand Wonderfull pattern. I appreciate this site so much because of their prices, quality, and options in both stylization and fabrics. I prefer cottons and rayons and can find many styles that fit my taste! Thank you!

Date of experience: October 24, 2021
South Carolina
1 review
0 helpful votes
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It fits my body!
October 24, 2021

It fits, unlike others dress that may fit one aria of your body but not others. This one for my arms, waist, and bust.

Date of experience: October 24, 2021
New Jersey
1 review
0 helpful votes
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Easy Ordering
October 24, 2021

It was easy to go on the website to choose an outfit and tailor it's designs to your likes. I recommended eShakti to my friends and families.

Date of experience: October 24, 2021
California
1 review
0 helpful votes
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Best dress site in history
October 23, 2021

I absolutely love eshakti and recommend then to all my friends and family. I have ordered many dresses and I have never been disappointed. I LOVE being able to change the dress silhouette to my preference, which is always short sleeves and boat neck. They all have pockets! I mean that's all you really need to know lol. Off the rack sizes are true to size, and if it has a cut waist or a fabric that doesn't have any stretch, you can order it to your measurements! Shipping is always faster than anticipated too. Stop shopping and order now!

Date of experience: October 23, 2021
California
1 review
0 helpful votes
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Great service
October 23, 2021

Very fast shipment, no problems at all. I will definitely order again

Date of experience: October 23, 2021
Utah
1 review
0 helpful votes
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One dress was sheer fabric, when I didn't want that type of fabric. I think the sewing quality was very good. I haven't worn the two dresses because I don't find anything accompanying them to tell me about what the fabric is and how to care for them. I don't want to ruin them by improper care.

Date of experience: October 23, 2021
North Carolina
1 review
0 helpful votes
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Fast and lovely!
October 23, 2021

It was fast and it fits perfectly! I am very pleased!

Date of experience: October 23, 2021