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EshaktiReviews 4,830

eshakti.com
chic, casual womenAge 26-45
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From the business

eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.

Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they deserve. They feel heard, understood, and appreciated, as with us, it’s like having their very own personal stylist.

Go on and give us a try to experience a better way to buy clothes – clothes that let your style and personality shine through.


eshakti.com
+1 855-374-2584
USA
Founded in 2001
Clothing item from EshaktiFashion apparel by EshaktiMerchandise from Eshakti clothing lineEshakti fashion product

Business Highlights

General

Year Founded: 2001
Target Gender: women
Target Age Group: 26-45

Shipping

Shipping Cost: $12.95
Free Shipping: no
Shipped From: USA

Returns

Return Policy: not free
Return Instructions: items being returned must be unworn, unwashed, and unaltered with all tags intact
Return Cost: $4 per item

Sustainability

Recycling Program: no

Product

Style: chic, casual
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X, 5X, 6X)

Customer Service

Support Channels: phone, email
Support Phone: +1 855-374-2584
Support Email: customerchampion@eshakti.com

Payment Options

Payment Methods: card payments, PayPal

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Eshakti Reviews Summary

eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.

This summary is generated by AI, based on text from customer reviews

service
885
value
2,368
shipping
2,393
returns
205
quality
3,692
This company does not typically respond to reviews

Instant Feedback

21,838 reviews
Ohio
1 review
0 helpful votes
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Great clothing
October 20, 2021

Love that you can custom fit. I am short and dresses never fit me right until now. Shipping was faster than I thought it would be.

Date of experience: October 20, 2021
New Jersey
5 reviews
0 helpful votes
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Love It
October 20, 2021

Very user-friendly check out. Thank you. Pleasant online experience.

Date of experience: October 20, 2021
Maine
1 review
0 helpful votes
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Amazing Fit
October 20, 2021

I was a little skeptical at first but once the dress arrived I was shocked! It fit perfectly and was wonderful quality!

Date of experience: October 20, 2021
Pennsylvania
1 review
0 helpful votes
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Love!
October 20, 2021

I ordered two dresses and absolutely loved both! The fit and style of each is perfect!

Date of experience: October 20, 2021
Missouri
1 review
0 helpful votes
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Outstanding Job
October 19, 2021

It was a very easy experience everything to the special request was done correctly.

Date of experience: October 19, 2021
Colorado
1 review
0 helpful votes
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Dress arrived in a timely manner. It was custom, but was too big in the hips. After contacting them they sent me a second dress that fit perfectly, and instructed me that when the new dress arrived to send the first one back with a convenient prepaid address label.

Date of experience: October 19, 2021
Tennessee
1 review
0 helpful votes
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Work Wear Essentials
October 19, 2021

I love Eshakti... I am a public librarian and I am ask constantly... where do you get your dresses. Thanks for my beautiful clothing!

Date of experience: October 19, 2021
California
1 review
0 helpful votes
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Nice dress
October 19, 2021

Great shopping…a lot of optiions to choose from and it fits very well with the my size, great colors

Date of experience: October 19, 2021
El Salvador
1 review
0 helpful votes
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Comfy Dress
October 19, 2021

This dress is so comfy and if I could wear daily I would.

Date of experience: October 19, 2021
New York
1 review
0 helpful votes
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Great Masks Great Service
October 19, 2021

Since the pandemic began we have been using the eShakti masks. My son is 9 and loves that they hang around his neck when not in use. I love that feature as well. We get complimented on our masks all the time - especially the more vibrant colorful masks.

Date of experience: October 19, 2021
Michigan
1 review
0 helpful votes
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Super fast and perfectly fit dress
October 18, 2021

I was ordering for a wedding I was attending and had barely enough time per the recommended time frame, and they were able to get both dresses done and sent to me with several days to spare! Thank you so much!

Date of experience: October 18, 2021
Virginia
1 review
0 helpful votes
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Great site
October 18, 2021

Second time I've shopped with eShakti and I love it. The clothes are quality and lovely and stylish. The customization options are amazing. Fast turnaround and great communication. Overall, just a great place to order clothes from!

Date of experience: October 18, 2021
Florida
1 review
0 helpful votes
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So easy and so beautiful!
October 18, 2021
Updated review

I love EShakti! As a large woman with a small bust it can be hard to find flattering clothes.
EShakti makes everything to my measurements and it all looks amazing on me!
Thank you!

Date of experience: October 18, 2021

Fast, easy, love how I can customize pieces!
October 8, 2021
Previous review

Fast, easy, love how I can customize pieces!

Date of experience: October 8, 2021

The first two dresses I tried to buy were suddenly...
October 30, 2021
Previous review

The first two dresses I tried to buy were suddenly sold out when I clicked add to cart.

Date of experience: September 30, 2021
Florida
2 reviews
0 helpful votes
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Fit
October 18, 2021

Could not save my size profile.
Not sure how to change the fabric. Other than that, you site is great and you offer a much needed service for folks like me who are different sizes top and bottom.

Date of experience: October 18, 2021
Utah
1 review
0 helpful votes
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Very satisfied with purchase
October 18, 2021

I had a very good experience with eShakti. I ordered two dresses and one cardigan, and all three fit perfectly. The quality of the fabric is great as usual.

Date of experience: October 18, 2021
Wisconsin
1 review
0 helpful votes
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Perfect Length
October 18, 2021

I am 5'2" and really struggle to find pants that are not inches and inches too long on me but these were made perfectly. The material is more cotton-y than i expected it to be but still looks professional!

Date of experience: October 18, 2021
Australia
1 review
0 helpful votes
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Wonderful masks and service
October 18, 2021

Great experience and absolutely love the masks. Amazed at how quickly they were delivered

Date of experience: October 18, 2021
North Carolina
1 review
0 helpful votes
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Gorgeous Dress
October 18, 2021

So, I bought this dress for my wedding. It was the second dress I bought. The first dress was from a different website and was just plain and didn't flatter my large body. I'm a very large lady so obviously online shopping can be terrifying. With my gown from EShakti, it got here super fast, the material is GORGEOUS, it's the perfect length and fit. I love that o had the options to customize the dress and put my own spin on it. I love the way it hugs and hangs and fits my figure perfectly. I truly could not be more pleased.

Date of experience: October 18, 2021
California
1 review
0 helpful votes
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Easy ordering
October 17, 2021

Very fast service and well packaged. Arrived before it was due.

Date of experience: October 17, 2021
Minnesota
1 review
0 helpful votes
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Great shopping
October 17, 2021
Updated review

It's quick and easy. The standards are clear, so it's a piece of cake to modify anything how you'd like. I dress conservatively and this allowed for more length in my skirts Everything seems very well made.

Date of experience: October 17, 2021

It's quick and easy
October 16, 2021
Previous review

It's quick and easy.

Date of experience: October 16, 2021