eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.
Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they deserve. They feel heard, understood, and appreciated, as with us, it’s like having their very own personal stylist.
Go on and give us a try to experience a better way to buy clothes – clothes that let your style and personality shine through.
eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.
This summary is generated by AI, based on text from customer reviews
Love that you can custom fit. I am short and dresses never fit me right until now. Shipping was faster than I thought it would be.
I was a little skeptical at first but once the dress arrived I was shocked! It fit perfectly and was wonderful quality!
It was a very easy experience everything to the special request was done correctly.
Dress arrived in a timely manner. It was custom, but was too big in the hips. After contacting them they sent me a second dress that fit perfectly, and instructed me that when the new dress arrived to send the first one back with a convenient prepaid address label.
I love Eshakti... I am a public librarian and I am ask constantly... where do you get your dresses. Thanks for my beautiful clothing!
Great shopping…a lot of optiions to choose from and it fits very well with the my size, great colors
This dress is so comfy and if I could wear daily I would.
Since the pandemic began we have been using the eShakti masks. My son is 9 and loves that they hang around his neck when not in use. I love that feature as well. We get complimented on our masks all the time - especially the more vibrant colorful masks.
I was ordering for a wedding I was attending and had barely enough time per the recommended time frame, and they were able to get both dresses done and sent to me with several days to spare! Thank you so much!
Second time I've shopped with eShakti and I love it. The clothes are quality and lovely and stylish. The customization options are amazing. Fast turnaround and great communication. Overall, just a great place to order clothes from!
I love EShakti! As a large woman with a small bust it can be hard to find flattering clothes.
EShakti makes everything to my measurements and it all looks amazing on me!
Thank you!
Fast, easy, love how I can customize pieces!
The first two dresses I tried to buy were suddenly sold out when I clicked add to cart.
Could not save my size profile.
Not sure how to change the fabric. Other than that, you site is great and you offer a much needed service for folks like me who are different sizes top and bottom.
I had a very good experience with eShakti. I ordered two dresses and one cardigan, and all three fit perfectly. The quality of the fabric is great as usual.
I am 5'2" and really struggle to find pants that are not inches and inches too long on me but these were made perfectly. The material is more cotton-y than i expected it to be but still looks professional!
Great experience and absolutely love the masks. Amazed at how quickly they were delivered
So, I bought this dress for my wedding. It was the second dress I bought. The first dress was from a different website and was just plain and didn't flatter my large body. I'm a very large lady so obviously online shopping can be terrifying. With my gown from EShakti, it got here super fast, the material is GORGEOUS, it's the perfect length and fit. I love that o had the options to customize the dress and put my own spin on it. I love the way it hugs and hangs and fits my figure perfectly. I truly could not be more pleased.
Very fast service and well packaged. Arrived before it was due.
It's quick and easy. The standards are clear, so it's a piece of cake to modify anything how you'd like. I dress conservatively and this allowed for more length in my skirts Everything seems very well made.
Answer: Delight, Please order based on the eShakti sizing/measurement information. The measurements are in inches, and are body measurements. Do not go by other brand size charts. Thank you.
Answer: Sorry, Debapriya, we have stopped our India operations and there are no plans to resume the services any time soon. We will let you know if we do resume our operations in the future!
Answer: I have been ordering the standard sizes and they are true to the measurements posted. No matter what you put in your height, so the length is always spot on.
Answer: Purchase a dress that is made with the knit fabric. It is flexible and much more loose feeling than the other fabrics. If you do decide to add inches to the measurement, I recommend only adding 1-2 inches AND only add those inches where you like it loser. For example, measure your arms true to size unless you like it a bit lose. Measure your waist true to size unless that is where you like it a bit lose. But honestly, I think you will find the knit dresses to be the best if you dislike tight fitting clothing! I also am not a fan and those are the dresses I wear most often! I have bought other styles, so I have other fabrics to compare it to.
Answer: I have been ordering from eShakti for over 12 months ( something like 25 dresses). I have never had a problem. Customer Service has always been great. Quick to respond and very accomodating. Even adding a deisgn I requested to Fabric Customisation. Winning! I have only had to return 1 dress and it was easy and I got a full refund. I am in Sydney, Australia and my orders always arive in 10-14 days without fail. You can track the progress of your order online.
Answer: From my experience, In most cases the products are made in the featured color and fabric. There are some items that are offered in different colors on the site. As for the daughter, I suggest using the measurement chart and submitting it to see if it can be accomplished.
Answer: You can refer to our Brand Size chart here - http://www.eshakti.com/SizeChart.aspx Do note that we offer standard sizes from 0-36W or you can get it made as per your exact size measurements (Custom sizing). Bust). We request you to choose your size & height combination carefully from our size chart to get a perfect fit.
Answer: Yes, it will be delivered within 4 weeks. In fact, delivery timelines are 17 days, but it makes sense given unexpected customs delays we are seeing, to plan for an additional week or two.
Answer: Yolanda, we are working furiously to clear our backlogs. We are still delayed 5-6 days now. Hope this helps you.
Answer: Miranda, we are working furiously to clear our backlogs. We are still delayed 5-6 days now. Hope this helps you.