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EshaktiReviews 4,830

eshakti.com
chic, casual womenAge 26-45
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From the business

eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.

Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they deserve. They feel heard, understood, and appreciated, as with us, it’s like having their very own personal stylist.

Go on and give us a try to experience a better way to buy clothes – clothes that let your style and personality shine through.


eshakti.com
+1 855-374-2584
USA
Founded in 2001
Clothing item from EshaktiFashion apparel by EshaktiMerchandise from Eshakti clothing lineEshakti fashion product

Business Highlights

General

Year Founded: 2001
Target Gender: women
Target Age Group: 26-45

Shipping

Shipping Cost: $12.95
Free Shipping: no
Shipped From: USA

Returns

Return Policy: not free
Return Instructions: items being returned must be unworn, unwashed, and unaltered with all tags intact
Return Cost: $4 per item

Sustainability

Recycling Program: no

Product

Style: chic, casual
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X, 5X, 6X)

Customer Service

Support Channels: phone, email
Support Phone: +1 855-374-2584
Support Email: customerchampion@eshakti.com

Payment Options

Payment Methods: card payments, PayPal

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Eshakti Reviews Summary

eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.

This summary is generated by AI, based on text from customer reviews

service
885
value
2,368
shipping
2,393
returns
205
quality
3,692
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Instant Feedback

21,838 reviews
Georgia
1 review
0 helpful votes
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Great store
November 16, 2021

Love eShakti, the quality is amazing, especially for the price

Date of experience: November 16, 2021
Texas
1 review
0 helpful votes
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Awesome
November 16, 2021

Easy navigation -- fun site
Lovely items -- hard to choose just one

Date of experience: November 16, 2021
North Carolina
1 review
0 helpful votes
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Bridesmaid Dress
December 16, 2021
Updated review

Easy. Efficient, they had a lot of variety and I loved that you could customize your dress..

Date of experience: November 16, 2021

Excellent
October 25, 2021
Previous review

Excellent. Easy and efficient.

Date of experience: October 25, 2021
Australia
1 review
0 helpful votes
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So thrilled
November 15, 2021

I was so thrilled with the product received, exceptional quality and the fit was just perfect. So happy and will buy again now that I know how good the quality and fit are so good.

Date of experience: November 15, 2021
Massachusetts
1 review
0 helpful votes
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Simply wonderful
November 15, 2021

The fabric, the patterns and the fit were simply superb.

Date of experience: November 15, 2021
Canada
1 review
0 helpful votes
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Beautiful skirt
November 15, 2021

Unfortunately because I live in Canada, after taxes and shipping, the overall price was 2.5 times more expensive than the skirt it self. But I accepted it just because I know the quality.

Date of experience: November 15, 2021
New Jersey
1 review
0 helpful votes
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One Of My Go-To Sites!
November 15, 2021

I absolutely love this site! Each time I order an outfit, it always comes looking amazing!

Date of experience: November 15, 2021
Minnesota
2 reviews
2 helpful votes
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The Best
November 15, 2021

I love eShakti masks! They are comfortable and fit the face well. So well made. My entire family wears them!

Date of experience: November 15, 2021
California
1 review
0 helpful votes
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First time order
November 15, 2021

Very pleased - no issues with any aspect. Thank you very much

Date of experience: November 15, 2021
Canada
1 review
1 helpful vote
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I gave it a try!
November 15, 2021

I have always wanted to try the eShakti clothing as it looks so cute in the photos and I loved the idea of it being tailored to me. Both items showed up in good time but were way too big. Fabrics were nice feeling but details were a little crappy quality. I ordered a medium 10 but not even sure a medium 8 would fit. They were comfy and still cute but nothing I would wear out in public. Hoping to return for refund as I'm not sure where to go size-wise from here. Sad but I gave it a try!

Date of experience: November 15, 2021
Indiana
1 review
0 helpful votes
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Love all the dresses
November 15, 2021

Easy to order and love the dresses good experience

Date of experience: November 15, 2021
North Carolina
1 review
0 helpful votes
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Didn't like dresses
December 14, 2021

I didn't like the material used for these dresses, but liked that they were made to my measurements. I may try some other styles in the future.

Date of experience: November 14, 2021
Texas
1 review
0 helpful votes
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Perfect
November 14, 2021

Everything about this experience was amazing - from the choice of fabrics, their quality, the custom design of the dress, the packaging it came in, the price/time it took, the personalization of information about who made my dress. So happy and telling all my friends about it!

Date of experience: November 14, 2021
Maryland
1 review
0 helpful votes
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A beautiful process
November 14, 2021

Everything about ordering these 3 items was beautiful. The ease of choosing the style, the custom designs to the delivery and the quality of the fabric. I love all threee items I chose. They fit perfectly and make me feel like 100 Bucks.

Date of experience: November 14, 2021
Texas
1 review
0 helpful votes
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Thrilled
November 14, 2021

Just wish I had more choices in colors but wonderful and easy once you have your measurements on record.

Date of experience: November 14, 2021
North Carolina
2 reviews
0 helpful votes
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Great company!
November 13, 2021

Love Eshakti. I've ordered lots of stuff and love it!

Date of experience: November 13, 2021
Washington
1 review
0 helpful votes
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I don't generally order clothes online but I wanted to replace a dress that I wear often and couldn't find one that was similar in stores. I was able to adjust the pattern from eShakti to be the length, sleeve type, and neckline I wanted quickly and easily. The order was at my door in no time and was well presented so I was thrilled when I opened the box and found the exact dress I hoped to get. The fabric used was even better than I expected.

Date of experience: November 13, 2021
Washington
2 reviews
0 helpful votes
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I'll be ordering more!
November 13, 2021

Well made, great service and communication and nice fabric!

Date of experience: November 13, 2021
North Carolina
1 review
0 helpful votes
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Great first experience
November 13, 2021

This is my first time trying eShakti, so I chose a few overstock dresses to get a sense of their general look and feel before fully customizing a dress, and I'm very pleased with the results.

Date of experience: November 13, 2021
Florida
1 review
0 helpful votes
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Awesome like always!
November 13, 2021

Ordered 6 masks that came within a week- all of them are super comfortable and stylish.

Date of experience: November 13, 2021