eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.
Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they deserve. They feel heard, understood, and appreciated, as with us, it’s like having their very own personal stylist.
Go on and give us a try to experience a better way to buy clothes – clothes that let your style and personality shine through.
eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.
This summary is generated by AI, based on text from customer reviews
I love to be able to customize sleeve length and dress length.
I've been shopping with eShakti for years. I love how easy it is to customize clothing. I love that everything has pockets. And I really like that each order includes the names of the people who worked on the clothing. That's really cool and I appreciate having the opportunity to thank them.
I just find the website very difficult to use. I have not ordered previously because of frustration. Thank you for listening.
Easy to order. Great fit. This site won't let me give it less than 5 starts… I'd give it 3 or possibly 4, tops.
I was a little too generous with my measurements to the garment doesn't fit perfectly. Measuring yourself perfectly is a must. I didn't know the outfit would be so streatchy so mine ended up to big and too short in the torso, which will likely prevent me from wearing it. The quality of material and the product is great.
Quick & easy! The fit is great! I did not custom order with my measurements. I just ordered my regular dress size. It came and fits like a glove. After the wedding I plan on getting it hemmed to be shorter (tea length) so I can wear it again. Since the fit was so great, I likely will get more dresses from eShakti in the future.
Overall I had a good experience with this company and their product. I've only bought one skirt from them, but I would purchase more.
I'm over-the-moon pleased. I bought a floor length dress to attend a formal-attire wedding. The wide range of sizes and the ability to customize - change out the neckline, sleeve length, garment length - to make it my own is what drew me in. By following the size chart and taking my measurements accurately I was able to get a floor length dress that fit exactly as promised, expected, and hoped. In less than two weeks from across the globe and for less than $100 dollars! I'm thrilled to be able to buy direct and not have to then take it somewhere for alterations. 10 out of 10 I recommend.
I Love eShakti! Every time i order, I love what arrives in the mail. Some very nice fashion and great quality. Thank you!
The clothes are beautiful and I like that they can be tailored to specific measurements. The clothes are wrapped beautifully when they arrive, and there are clear instructions on fit, alterations and returns. My only critique is that, after one item totally did not suit me (returned), and the second fit nicely, but was not the -most- flattering style on my body type (I kept it), that eShakti could somehow help make recommendations for styles that would complement certain figures. I also wish I could have simply been refunded the first item instead of a "credit."
I received many compliments on the dress. It was nice to have it fit to my measurements. I will definitely order in the future.
I love these and eShakti has a beautiful selection. They fit great and I always receive compliments on them. I have 4!
I was very pleased with how easy it was to customize my dress, how quickly it arrived, and then how lovely the dress was. I received many compliments when I wore it!
I love the masks I ordered! The elastic came off one of three I've ever received from the site, but it's easily fixable. Otherwise they've been stylish, comfortable, and great.
Loved being able to change styles and see it. Thanks
Nice fabric! Nice concept, very nice service (slow tho). I didn't know the neck was going to be so deep cut tho. I'll pay for a seamstress to use the neck's interfacing to cover the low v. Best wishes
Great, other than having pockets.
I asked for no pockets
Never had any issues ordering or receiving items; have just initiated my first return of a few items so not sure yet how that process is going to turn out. The clothes are nice - definitely better quality than clothes of comparable price in retail stores.
Both dresses fit well. Beautiful fabric. Easy to ordered, received on time.
Answer: Delight, Please order based on the eShakti sizing/measurement information. The measurements are in inches, and are body measurements. Do not go by other brand size charts. Thank you.
Answer: Sorry, Debapriya, we have stopped our India operations and there are no plans to resume the services any time soon. We will let you know if we do resume our operations in the future!
Answer: I have been ordering the standard sizes and they are true to the measurements posted. No matter what you put in your height, so the length is always spot on.
Answer: Purchase a dress that is made with the knit fabric. It is flexible and much more loose feeling than the other fabrics. If you do decide to add inches to the measurement, I recommend only adding 1-2 inches AND only add those inches where you like it loser. For example, measure your arms true to size unless you like it a bit lose. Measure your waist true to size unless that is where you like it a bit lose. But honestly, I think you will find the knit dresses to be the best if you dislike tight fitting clothing! I also am not a fan and those are the dresses I wear most often! I have bought other styles, so I have other fabrics to compare it to.
Answer: I have been ordering from eShakti for over 12 months ( something like 25 dresses). I have never had a problem. Customer Service has always been great. Quick to respond and very accomodating. Even adding a deisgn I requested to Fabric Customisation. Winning! I have only had to return 1 dress and it was easy and I got a full refund. I am in Sydney, Australia and my orders always arive in 10-14 days without fail. You can track the progress of your order online.
Answer: From my experience, In most cases the products are made in the featured color and fabric. There are some items that are offered in different colors on the site. As for the daughter, I suggest using the measurement chart and submitting it to see if it can be accomplished.
Answer: You can refer to our Brand Size chart here - http://www.eshakti.com/SizeChart.aspx Do note that we offer standard sizes from 0-36W or you can get it made as per your exact size measurements (Custom sizing). Bust). We request you to choose your size & height combination carefully from our size chart to get a perfect fit.
Answer: Yes, it will be delivered within 4 weeks. In fact, delivery timelines are 17 days, but it makes sense given unexpected customs delays we are seeing, to plan for an additional week or two.
Answer: Yolanda, we are working furiously to clear our backlogs. We are still delayed 5-6 days now. Hope this helps you.
Answer: Miranda, we are working furiously to clear our backlogs. We are still delayed 5-6 days now. Hope this helps you.