eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.
Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they deserve. They feel heard, understood, and appreciated, as with us, it’s like having their very own personal stylist.
Go on and give us a try to experience a better way to buy clothes – clothes that let your style and personality shine through.
eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.
This summary is generated by AI, based on text from customer reviews
I was happy to see the site bring back masks. I always want to purchase clothing but I know the masks are made with the best materials and can be washed and re-used.
I ordered this for the upcoming winter season as a custom piece. It fits absolutely perfectly and I am so excited to wear it! The details eshakti puts in are fantastic, particularly the pockets and bra strap keeps - no other company does that and it is wonderful not to have my straps hanging out!
Well made comfortable masks with lanyards and good service
I have 2 dresses from eShakti that I love. I like the customization and I like that I can have my items made to my measurements.
Easy to navigate the site and I absolutely love that I can customize my dress to suit my modesty choices.
This is to replace dress that was to small. Fit perfect!
I got the double breasted blue coat. It's gorgeous. The fit is perfect. And the color is like a blend of turquoise and pool blue. It's the nicest coat I've ever had.
Let me start out by saying that I was an avid buyer from eShakti since 2015. They were a small company, with excellent customer service, and quality items. This year has been a disaster for me with e Shakti. I ordered and received order #*******. Two items were of poor quality, so I opted to send them back with the return postage that eShakti provides. It took approximately three weeks to get back to their Oregon store (which took longer to get from India to my location). I was then informed that it would take 21 days to return my money. EShakti opted to raise their shipping charges and it seems as though the process not only takes longer, but the company itself is not as attentive to its customers as it was before. 21 days to refund money which the company garnered when the item was bought? Seems like my money is being used and that is a very disreputable thing for a company to do with its customers. I am waiting for my last order - - and refund - and I will never deal with this company again. Buyer Beware!
I am an avid buyer of Eshakti - they never fail to impress me with their timeliness and stylishness of their products. I buy a dress at least once a month!
Fast shipping, great dresses: sturdy construction.
Experience was excellent. The dress was exactly as I had requested. Once received, I realized it was too much for the occasion and I had to return my dress but I will be back!
Great site easy to use love the selections of styles
As the lifelong possessor of an unconventional body shape, buying off the rack has never been kind to me. I ordered one made-to-measure eShakti dress, feeling sceptical, and I was blown away! It fit me like a glove and I felt comfortable & confident for the first time in a long time. I ordered 5 more and they were all perfect too! Thank you eShakti!
Whenever I want to treat myself for a milestone or looking for a certain style, eShakti is my go to. I always get compliments on my purchases from eShakti. I feel so beautiful and like a model when I wear my selection. So happy to have this option for quality clothing.
I love being able to customize the already gorgeous clothes.
I love being able to customize the already gorgeous clothes.
Ok, the clothes did not fit. Not sure what else you want me to say. I ordered it was easy, it came pretty fast, it didn't fit. I returned it all 2 days later, still haven't gotten my refund.
While their sizing is a little inconsistent among the many different sub-brands, their shipping times have always been phenomenal. Their emails are often slower than their actual delivery, lagging up to 1-2 days behind.
Do not promise a 7-8 day delivery if it's not possible given current shipping delays. I also think the custom-design idea, while exciting in theory, doesn't always work in execution-- my choices resulted in dresses that don't hang correctly or look right. Perhaps some choices -- length, pockets-- should be flagged as problematic.
Answer: Delight, Please order based on the eShakti sizing/measurement information. The measurements are in inches, and are body measurements. Do not go by other brand size charts. Thank you.
Answer: Sorry, Debapriya, we have stopped our India operations and there are no plans to resume the services any time soon. We will let you know if we do resume our operations in the future!
Answer: I have been ordering the standard sizes and they are true to the measurements posted. No matter what you put in your height, so the length is always spot on.
Answer: Purchase a dress that is made with the knit fabric. It is flexible and much more loose feeling than the other fabrics. If you do decide to add inches to the measurement, I recommend only adding 1-2 inches AND only add those inches where you like it loser. For example, measure your arms true to size unless you like it a bit lose. Measure your waist true to size unless that is where you like it a bit lose. But honestly, I think you will find the knit dresses to be the best if you dislike tight fitting clothing! I also am not a fan and those are the dresses I wear most often! I have bought other styles, so I have other fabrics to compare it to.
Answer: I have been ordering from eShakti for over 12 months ( something like 25 dresses). I have never had a problem. Customer Service has always been great. Quick to respond and very accomodating. Even adding a deisgn I requested to Fabric Customisation. Winning! I have only had to return 1 dress and it was easy and I got a full refund. I am in Sydney, Australia and my orders always arive in 10-14 days without fail. You can track the progress of your order online.
Answer: From my experience, In most cases the products are made in the featured color and fabric. There are some items that are offered in different colors on the site. As for the daughter, I suggest using the measurement chart and submitting it to see if it can be accomplished.
Answer: You can refer to our Brand Size chart here - http://www.eshakti.com/SizeChart.aspx Do note that we offer standard sizes from 0-36W or you can get it made as per your exact size measurements (Custom sizing). Bust). We request you to choose your size & height combination carefully from our size chart to get a perfect fit.
Answer: Yes, it will be delivered within 4 weeks. In fact, delivery timelines are 17 days, but it makes sense given unexpected customs delays we are seeing, to plan for an additional week or two.
Answer: Yolanda, we are working furiously to clear our backlogs. We are still delayed 5-6 days now. Hope this helps you.
Answer: Miranda, we are working furiously to clear our backlogs. We are still delayed 5-6 days now. Hope this helps you.