eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.
Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they deserve. They feel heard, understood, and appreciated, as with us, it’s like having their very own personal stylist.
Go on and give us a try to experience a better way to buy clothes – clothes that let your style and personality shine through.
eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.
This summary is generated by AI, based on text from customer reviews
The dress shipped about a full week after what I was told. I called to find out The amount of shipping time and was told 7 to 9 days, it took two weeks. I thought I had ordered a black dress and navy blue came in, I don't think I have enough time to do an exchange. I do love the variability of each dresss!
I love the variability of each dresss!
The fabric and workmanship were very good. I changed the sleeves, zipper location and neckline and it looked exactly like the mock-up. Fast shipping and well packaged.
Ordered two dresses with custom sizing. As always, they fit perfectly. Am very happy with my order.
Easy to order and love the personal touches. Can't wait to wear for Christmas!
I love using E-shakti because they have lots of styles are sometimes difficult to find in normal department stores. The dresses I bought were customizable and I appreciate the many modest neckline and skirt options. I like old-fashioned dresses and classic styles and e-shakti did not disappoint.
Easy to find what you're looking for. Customizable choice is perfect option to get your unique look.
I love eshakti! I have shopped on this sight for about 4 years now and love all my purchases. I love that you can tailor to your exact size.
Have been wanting custom-made clothing forever for my super short, curvy frame. Saw the ads on FB frequently. Then a friend recommended it and sent me the $50 coupon. Spent a lot of time browsing the site, then I a dress, tunic and tank. Loved being able to choose sleeve length, neckline, etc. and feeding in my measurements. I have mixed feelings about the finished products. I'm disappointed in the fabric quality—it's heavier and stiffer than I'd hoped, even after washing. I'll definitely keep that in mind for future orders.
I always have a great experience with eShakti. From the variety of dresses to being able to customize them how I want, to getting compliments everywhere I go, this is one of the few places I shop at.
I love being able to send a gift card. The site made it easy! With a gift card from eShakti, I know the recipient will ultimately have an item that is completely their taste and style. I love eShakti! I was delighted to introduce some of my favorite women to the versatility that EShakti gives us to express ourselves.
My sister told me about this site. Love her style even though it is different from my own. It was great finding so many items, which fit my style and maintenance free lifestyle.
Easy order process, custom fit, fast shipment, great variety of styles, quality materials.
High quality materials and design. Returns/exchanges are easy and timely.
The clothing is well made and of high quality. The sizing can be problematic with standard sizes too small for me and customized sizes generally too big.
Thread used in embroidery is duller than expected. Although keeping dress because overall it is pretty and appropriate for the occasion.
Eshakti is my new place for stylish dresses that I can make modest for church.
I've always had excellent experiences with eShakti- clothes are beautiful, ship promptly, and fit like a dream. The website is easy to navigate and very helpful.
New items come often, styles are easy to visualize and the website is clear and intuitive to navigate.
Easy to style. Easy to order excellent communication thur email and phone. Easy to submit remake instructions thru email.
Various designs & types of materials used were easy to find & photos & descriptions of items are excellent.
Answer: Delight, Please order based on the eShakti sizing/measurement information. The measurements are in inches, and are body measurements. Do not go by other brand size charts. Thank you.
Answer: Sorry, Debapriya, we have stopped our India operations and there are no plans to resume the services any time soon. We will let you know if we do resume our operations in the future!
Answer: I have been ordering the standard sizes and they are true to the measurements posted. No matter what you put in your height, so the length is always spot on.
Answer: Purchase a dress that is made with the knit fabric. It is flexible and much more loose feeling than the other fabrics. If you do decide to add inches to the measurement, I recommend only adding 1-2 inches AND only add those inches where you like it loser. For example, measure your arms true to size unless you like it a bit lose. Measure your waist true to size unless that is where you like it a bit lose. But honestly, I think you will find the knit dresses to be the best if you dislike tight fitting clothing! I also am not a fan and those are the dresses I wear most often! I have bought other styles, so I have other fabrics to compare it to.
Answer: I have been ordering from eShakti for over 12 months ( something like 25 dresses). I have never had a problem. Customer Service has always been great. Quick to respond and very accomodating. Even adding a deisgn I requested to Fabric Customisation. Winning! I have only had to return 1 dress and it was easy and I got a full refund. I am in Sydney, Australia and my orders always arive in 10-14 days without fail. You can track the progress of your order online.
Answer: From my experience, In most cases the products are made in the featured color and fabric. There are some items that are offered in different colors on the site. As for the daughter, I suggest using the measurement chart and submitting it to see if it can be accomplished.
Answer: You can refer to our Brand Size chart here - http://www.eshakti.com/SizeChart.aspx Do note that we offer standard sizes from 0-36W or you can get it made as per your exact size measurements (Custom sizing). Bust). We request you to choose your size & height combination carefully from our size chart to get a perfect fit.
Answer: Yes, it will be delivered within 4 weeks. In fact, delivery timelines are 17 days, but it makes sense given unexpected customs delays we are seeing, to plan for an additional week or two.
Answer: Yolanda, we are working furiously to clear our backlogs. We are still delayed 5-6 days now. Hope this helps you.
Answer: Miranda, we are working furiously to clear our backlogs. We are still delayed 5-6 days now. Hope this helps you.