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EshaktiReviews 4,830

eshakti.com
chic, casual womenAge 26-45
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From the business

eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.

Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they deserve. They feel heard, understood, and appreciated, as with us, it’s like having their very own personal stylist.

Go on and give us a try to experience a better way to buy clothes – clothes that let your style and personality shine through.


eshakti.com
+1 855-374-2584
USA
Founded in 2001
Clothing item from EshaktiFashion apparel by EshaktiMerchandise from Eshakti clothing lineEshakti fashion product

Business Highlights

General

Year Founded: 2001
Target Gender: women
Target Age Group: 26-45

Shipping

Shipping Cost: $12.95
Free Shipping: no
Shipped From: USA

Returns

Return Policy: not free
Return Instructions: items being returned must be unworn, unwashed, and unaltered with all tags intact
Return Cost: $4 per item

Sustainability

Recycling Program: no

Product

Style: chic, casual
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X, 5X, 6X)

Customer Service

Support Channels: phone, email
Support Phone: +1 855-374-2584
Support Email: customerchampion@eshakti.com

Payment Options

Payment Methods: card payments, PayPal

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Eshakti Reviews Summary

eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.

This summary is generated by AI, based on text from customer reviews

service
885
value
2,368
shipping
2,393
returns
205
quality
3,692
This company does not typically respond to reviews

Instant Feedback

21,838 reviews
Texas
1 review
0 helpful votes
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I really like the unique concept of the site/store.
December 29, 2021
Updated review

The dress shipped about a full week after what I was told. I called to find out The amount of shipping time and was told 7 to 9 days, it took two weeks. I thought I had ordered a black dress and navy blue came in, I don't think I have enough time to do an exchange. I do love the variability of each dresss!

Date of experience: November 29, 2021

I love the variability of each dresss!
November 7, 2021
Previous review

I love the variability of each dresss!

Date of experience: November 7, 2021
Florida
1 review
0 helpful votes
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Good quality
November 29, 2021

The fabric and workmanship were very good. I changed the sleeves, zipper location and neckline and it looked exactly like the mock-up. Fast shipping and well packaged.

Date of experience: November 29, 2021
Maryland
1 review
0 helpful votes
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Beautifully made
November 29, 2021

Ordered two dresses with custom sizing. As always, they fit perfectly. Am very happy with my order.

Date of experience: November 29, 2021
California
1 review
0 helpful votes
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Excellent!
November 29, 2021

Easy to order and love the personal touches. Can't wait to wear for Christmas!

Date of experience: November 29, 2021
New York
1 review
0 helpful votes
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Hard-to-find-styles
November 28, 2021

I love using E-shakti because they have lots of styles are sometimes difficult to find in normal department stores. The dresses I bought were customizable and I appreciate the many modest neckline and skirt options. I like old-fashioned dresses and classic styles and e-shakti did not disappoint.

Date of experience: November 28, 2021
Texas
3 reviews
0 helpful votes
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Satisfied
November 28, 2021

Easy to find what you're looking for. Customizable choice is perfect option to get your unique look.

Date of experience: November 28, 2021
South Dakota
2 reviews
0 helpful votes
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Tops
November 28, 2021

Shopping and shipping was great but I was not happy with how the tops fit and looked on me. I will be returning them.

Date of experience: November 28, 2021
Texas
2 reviews
0 helpful votes
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A REPEAT CUSTOMER FOR YEARS
November 28, 2021
Updated review

I love eshakti! I have shopped on this sight for about 4 years now and love all my purchases. I love that you can tailor to your exact size.

Date of experience: November 28, 2021

I love shopping with you all!
October 17, 2021
Previous review

I love shopping with you all!

Date of experience: October 17, 2021
California
1 review
0 helpful votes
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Almost what I wanted
November 28, 2021

Have been wanting custom-made clothing forever for my super short, curvy frame. Saw the ads on FB frequently. Then a friend recommended it and sent me the $50 coupon. Spent a lot of time browsing the site, then I a dress, tunic and tank. Loved being able to choose sleeve length, neckline, etc. and feeding in my measurements. I have mixed feelings about the finished products. I'm disappointed in the fabric quality—it's heavier and stiffer than I'd hoped, even after washing. I'll definitely keep that in mind for future orders.

Date of experience: November 28, 2021
South Carolina
1 review
0 helpful votes
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Best dresses ever!
November 28, 2021

I always have a great experience with eShakti. From the variety of dresses to being able to customize them how I want, to getting compliments everywhere I go, this is one of the few places I shop at.

Date of experience: November 28, 2021
Florida
1 review
0 helpful votes
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I love being able to send a gift card. The site made it easy! With a gift card from eShakti, I know the recipient will ultimately have an item that is completely their taste and style. I love eShakti! I was delighted to introduce some of my favorite women to the versatility that EShakti gives us to express ourselves.

Date of experience: November 28, 2021
District of Columbia
1 review
0 helpful votes
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Thrilled to Find Clothes
November 28, 2021

My sister told me about this site. Love her style even though it is different from my own. It was great finding so many items, which fit my style and maintenance free lifestyle.

Date of experience: November 28, 2021
California
1 review
0 helpful votes
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Highly recommend!
November 28, 2021

Easy order process, custom fit, fast shipment, great variety of styles, quality materials.

Date of experience: November 28, 2021
Nevada
1 review
0 helpful votes
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Great company
November 28, 2021

High quality materials and design. Returns/exchanges are easy and timely.

Date of experience: November 28, 2021
Virginia
1 review
0 helpful votes
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Overall, good service
November 28, 2021

The clothing is well made and of high quality. The sizing can be problematic with standard sizes too small for me and customized sizes generally too big.

Date of experience: November 28, 2021
New Jersey
1 review
0 helpful votes
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Embroidery
November 28, 2021
Updated review

Thread used in embroidery is duller than expected. Although keeping dress because overall it is pretty and appropriate for the occasion.

Date of experience: November 28, 2021

Lots of choices!
November 9, 2021
Previous review

Lots of choices! So hard to choose!

Date of experience: November 9, 2021
Idaho
1 review
0 helpful votes
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Love EShakti
November 27, 2021

Eshakti is my new place for stylish dresses that I can make modest for church.

Date of experience: November 27, 2021
Minnesota
1 review
0 helpful votes
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I love eShakti!
November 27, 2021
Updated review

I've always had excellent experiences with eShakti- clothes are beautiful, ship promptly, and fit like a dream. The website is easy to navigate and very helpful.

Date of experience: November 27, 2021

I love eShakti!
October 13, 2021
Previous review

New items come often, styles are easy to visualize and the website is clear and intuitive to navigate.

Date of experience: October 13, 2021
Iowa
1 review
0 helpful votes
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Mother of bride dress
November 27, 2021

Easy to style. Easy to order excellent communication thur email and phone. Easy to submit remake instructions thru email.

Date of experience: November 27, 2021
Ohio
1 review
0 helpful votes
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EShakti - first order
November 27, 2021

Various designs & types of materials used were easy to find & photos & descriptions of items are excellent.

Date of experience: November 27, 2021