From the business
eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.
Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they deserve. They feel heard, understood, and appreciated, as with us, it’s like having their very own personal stylist.
Go on and give us a try to experience a better way to buy clothes – clothes that let your style and personality shine through.
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Eshakti Reviews Summary
eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
First time using this site. Fingers crossed on the dress!
Update: After receiving the dress, I can say that I will have to make alterations to it (I'm plus sized and probably have a unique shape so I'm kind of used to it). Other than that, I'm pleased with my purchase. My advice, if the option is there, give eShakti exact measurements.
The eShakti team was expedient and incredibly helpful.
Ordered 3 dresses with the same measurements, 2 fit great, 1 ( my favorite fabric) was huge
Easy to order. Items arrived in timely manner. Was excited to receive and quality seemed good for the price.
Little on the expensive side very delicate embroidery came off. Material seems good but rough..
I love eshakti but I wish I could find sweater vests. I love the new fabrics. Especially the satin, linen, and stretch poplin
I love eshakti but I wish the sweaters were more affordable
Overall, very smooth and easy. The only glitch is that I had to reload the page a couple of times when getting to checkout.
Seemed pretty easy. I was wondering why they were asking for both chest and bust. I thought they were the same.
I am very pleased with my forest green dress! It is well made, fits great and is very soft. Thank you!
Great selection! So many beautiful choices, it's hard to pick just one.
I'm beyond impressed. I've bought 6 pieces so far from eShakti in 2 transactions. Quality of fabric, finishing, colors and style are impeccable!
What impressed me more is the customer serive and the fit guarantee option. With clothes eligible for fit guarantee you have nothing to worry about regarding size and fitting and at no extra cost!
As for the superb customer service I have to congratulate management, you've done it.
You won yourself a dedicated customer who is actively recruiting more customers for you. I highly trust eShakti and I'm 100% satisfied with their products and their dealings, well done to every one working from seamstresses to managers and customer care services
Love everything about it! Love having clothes that fit!
Easy to use website and loved the customization features.
I love eShakti and all of the customization options! It's so wonderful to have custom clothing at an affordable price.
I love the neckline and length was altered to my specifications. The color and fit are great but I don't really like the sash. It is hard to put on and keep on tight so that it doesn't droop. It also looks strange without the belt because the belt loops are so huge and stick out when there is no sash. I have started to use my own belt around the middle to make this dress wearable.
Good experience and prices are reasonable.
Price was very reasonable.
I absolutely love eshakti dresses! I get so many compliments on them when wearing them. They're beautiful, comfortable and have pockets!
I absolutely love eshakti dresses! I get so many compliments on them when wearing them. They're beautiful, comfortable and have pockets!
Very pretty dresses. The fit seems good. Very comfortable.
Great experience, will be back for more clothes and masks!
Love being able to chose sleeves and neck style but material look poor quality and was misrepresented
Love being able to chose sleeves and neck
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members