From the business
eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.
Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they deserve. They feel heard, understood, and appreciated, as with us, it’s like having their very own personal stylist.
Go on and give us a try to experience a better way to buy clothes – clothes that let your style and personality shine through.
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Eshakti Reviews Summary
eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
I loved everything about this experience. The variety of styles and fabrics to choose from. The ability to customize the dresses and tops. The quality of the fabric and the details. The notifications which keep you up to date on the shipping and delivery times. This was a very positive experience from beginning to end. I'm excited for my next purchase! Thank you.
Easy to read, understandable, so many styles to choose from, necklines and lengths
Great quality and easy to do the one return I had.
Love the ability to make changes specific for me on styles I love!
Super easy and intuitive, loved the simplicity of it!
Two items were beautiful and arrived carefully packaged, flawless.
The other arrived in a cheap plastic bag, was crushed, and smelled like it was used.
Confused!
I was skeptical about buying a dress made far away, without being able to feel the fabric, look at the workmanship, etc. But with a coupon for a significant amount off my first order, I decided to take a chance.
It's gorgeous and I'm going to wear it for my wedding!
It has been a while since I ordered from eShakti and I was just as impressed now as in the past. Their clothing is really well made with high quality materials.
I love eShakti dresses. I've ordered customized dresses but also just chosen ready-made sizes and either way works great, because the sizing charts are very thorough. If you take all of your measurements, youou know exactly what size you need. I'm always very pleased with the quality of the fabric and sewing.
Easy quick love it
Changed the neckline and sleeves to my taste
Will wear it fir a variety of events
Perfect cotton dress!
Even with global shipping issues, eShakti delivered my purchases on the expected date and the clothing was exactly as ordered.
Love it! Beautiful work at a fantastic price. Fits like it was made for me- because it was!
It's just like they said it was here within seven days.
:(. Its ok. Not really loving it, but its OK. The order came fast, but it was really wrinkled and was a bit smelly. The colors of the fabric disappears quickly with washing.
I have bought several dresses from Eshakti and with each purchase they just get better and better! I feel like a princess and confident because the clothing is tailored and the materials and designs are great quality. I know exactly what I am getting and am always happier than I planned when my dresses arrive.
Robe de belle qualité, bien coupée. La fermeture coince un peu et j'aurais dû prendre une taille au-dessus car le tissu n'est pas élastique mais je peux la porter et je l'apprécie beaucoup.
Had a challenge figuring out posted size versus custom size. Once I figured it out, it was smooth.
Had a challenge figuring out posted size versus custom size.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members