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EshaktiReviews 4,830

eshakti.com
chic, casual womenAge 26-45
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From the business

eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.

Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they deserve. They feel heard, understood, and appreciated, as with us, it’s like having their very own personal stylist.

Go on and give us a try to experience a better way to buy clothes – clothes that let your style and personality shine through.


eshakti.com
+1 855-374-2584
USA
Founded in 2001
Clothing item from EshaktiFashion apparel by EshaktiMerchandise from Eshakti clothing lineEshakti fashion product

Business Highlights

General

Year Founded: 2001
Target Gender: women
Target Age Group: 26-45

Shipping

Shipping Cost: $12.95
Free Shipping: no
Shipped From: USA

Returns

Return Policy: not free
Return Instructions: items being returned must be unworn, unwashed, and unaltered with all tags intact
Return Cost: $4 per item

Sustainability

Recycling Program: no

Product

Style: chic, casual
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X, 5X, 6X)

Customer Service

Support Channels: phone, email
Support Phone: +1 855-374-2584
Support Email: customerchampion@eshakti.com

Payment Options

Payment Methods: card payments, PayPal

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Eshakti Reviews Summary

eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.

This summary is generated by AI, based on text from customer reviews

service
885
value
2,368
shipping
2,393
returns
205
quality
3,692
This company does not typically respond to reviews

Instant Feedback

21,838 reviews
Texas
2 reviews
5 helpful votes
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Dresses that fit me
December 6, 2021

The shopping is very user friendly. There are so many options to fit everyone's taste.

Date of experience: December 6, 2021
California
1 review
0 helpful votes
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So Glad I finally Tried eShakti!
December 6, 2021

I've been lurking for a long time and finally gave it a shot. So worth it!

Date of experience: December 6, 2021
Ohio
1 review
0 helpful votes
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First time purchase worked well!
December 6, 2021

It was easy to shop and order and I love the ability to customize! I ordered a jumpsuit for my daughter for an upcoming event. It arrived as expected and fit her well!

Date of experience: December 6, 2021
Washington
1 review
0 helpful votes
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Great Purchase
December 6, 2021

Easy purchase on great website. Have purchased before and will again.

Date of experience: December 6, 2021
Florida
2 reviews
0 helpful votes
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My new FAV
December 6, 2021

Love the options and styles! They are easy to deal with.

Date of experience: December 6, 2021
Colorado
1 review
0 helpful votes
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This site is amazing!
December 6, 2021

This was my first order from eShakti. I was pleased with the price, the ease of modifying my dresses, and how quickly my order was processed. Will definitely shop again!

Date of experience: December 6, 2021
West Virginia
1 review
0 helpful votes
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Wonderful Wardrobe Additions
December 6, 2021

EShakti provides style, comfort and affordability on each order.

Date of experience: December 6, 2021
Texas
1 review
0 helpful votes
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Love the sale prices
December 6, 2021

I hate paying full price for anything so I love that you have some sale prices now.

Date of experience: December 6, 2021
Louisiana
1 review
0 helpful votes
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One of my favorites
December 6, 2021

I love the masks! Every time I order, they just get better. The nose wires are stable without being too stiff, and the adjustable elastics are wonderful! I recommend the site to nearly everyone I meet.

Date of experience: December 6, 2021
Georgia
1 review
0 helpful votes
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Great experience
December 6, 2021

The items arrived packed beautifully, a lot of attention to detail, welcome letters, instructions for return and exchanges, everything laid out clearly.
I did not have to use any of it because the items were great. I hope I will get the opportunity to use the friend coupons I got

Date of experience: December 6, 2021
Australia
1 review
0 helpful votes
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Well made and quick delivery
December 6, 2021

Well made dresses and quick delivery. Appreciate the custom fit and the small details such as hidden buttons and bra strap keepers.

Date of experience: December 6, 2021
Canada
1 review
0 helpful votes
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Very Happy and Returning Customer
December 5, 2021

This is already my third order and more will be coming! I have referred eshatki to so many people it is so wonderful! I get my style, my size and great quality. I am always (so far) very pleased with the services provided and my experience.

Date of experience: December 5, 2021
Michigan
1 review
0 helpful votes
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Dress for wedding
December 5, 2021

I had a very pleasant shopping experience. Thank you very much!

Date of experience: December 5, 2021
Oklahoma
1 review
0 helpful votes
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I recommend eShakti all the time!
December 5, 2021

I have never had a bad experience ordering from eShakti and even had my bridesmaids get their dresses here. The customization takes the beautiful dresses to the next level, getting a dress that's perfect for you.

Date of experience: December 5, 2021
Oregon
2 reviews
0 helpful votes
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Custom Dress
December 5, 2021

Ordered custom made dress for a formal dinner. Fabric was of average but the had nice finishes (fully finished seams and hemline) It looked exactly like the picture. Overall it was a well made dress For a custom dress, the price was good and the fit was decent.

Date of experience: December 5, 2021
New York
1 review
0 helpful votes
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I very much enjoyed being able to customize different pieces. The selection is incredible and I'm excited to try again.

Date of experience: December 4, 2021
Canada
1 review
0 helpful votes
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Overall, excellent!
December 4, 2021

Clothes are as presented, fabric is comfortable and high quality, service is personalized.

Date of experience: December 4, 2021
Georgia
1 review
0 helpful votes
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SO comfortable!
December 3, 2021

East to order! Quick ship! Great fit! Will definitely order again!

Date of experience: December 3, 2021
New York
1 review
0 helpful votes
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Beautiful
January 2, 2022

Very pretty dress. Delivered on time! Over all experience was good...

Date of experience: December 3, 2021
Washington
1 review
0 helpful votes
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Good
December 3, 2021

It was easy to order. As usual quality and style
Is modern

Date of experience: December 3, 2021