eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.
Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they deserve. They feel heard, understood, and appreciated, as with us, it’s like having their very own personal stylist.
Go on and give us a try to experience a better way to buy clothes – clothes that let your style and personality shine through.
eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.
This summary is generated by AI, based on text from customer reviews
The shopping is very user friendly. There are so many options to fit everyone's taste.
I've been lurking for a long time and finally gave it a shot. So worth it!
It was easy to shop and order and I love the ability to customize! I ordered a jumpsuit for my daughter for an upcoming event. It arrived as expected and fit her well!
Easy purchase on great website. Have purchased before and will again.
Love the options and styles! They are easy to deal with.
This was my first order from eShakti. I was pleased with the price, the ease of modifying my dresses, and how quickly my order was processed. Will definitely shop again!
EShakti provides style, comfort and affordability on each order.
I hate paying full price for anything so I love that you have some sale prices now.
I love the masks! Every time I order, they just get better. The nose wires are stable without being too stiff, and the adjustable elastics are wonderful! I recommend the site to nearly everyone I meet.
The items arrived packed beautifully, a lot of attention to detail, welcome letters, instructions for return and exchanges, everything laid out clearly.
I did not have to use any of it because the items were great. I hope I will get the opportunity to use the friend coupons I got
Well made dresses and quick delivery. Appreciate the custom fit and the small details such as hidden buttons and bra strap keepers.
This is already my third order and more will be coming! I have referred eshatki to so many people it is so wonderful! I get my style, my size and great quality. I am always (so far) very pleased with the services provided and my experience.
I had a very pleasant shopping experience. Thank you very much!
I have never had a bad experience ordering from eShakti and even had my bridesmaids get their dresses here. The customization takes the beautiful dresses to the next level, getting a dress that's perfect for you.
Ordered custom made dress for a formal dinner. Fabric was of average but the had nice finishes (fully finished seams and hemline) It looked exactly like the picture. Overall it was a well made dress For a custom dress, the price was good and the fit was decent.
I very much enjoyed being able to customize different pieces. The selection is incredible and I'm excited to try again.
Clothes are as presented, fabric is comfortable and high quality, service is personalized.
East to order! Quick ship! Great fit! Will definitely order again!
It was easy to order. As usual quality and style
Is modern
Answer: Delight, Please order based on the eShakti sizing/measurement information. The measurements are in inches, and are body measurements. Do not go by other brand size charts. Thank you.
Answer: Sorry, Debapriya, we have stopped our India operations and there are no plans to resume the services any time soon. We will let you know if we do resume our operations in the future!
Answer: I have been ordering the standard sizes and they are true to the measurements posted. No matter what you put in your height, so the length is always spot on.
Answer: Purchase a dress that is made with the knit fabric. It is flexible and much more loose feeling than the other fabrics. If you do decide to add inches to the measurement, I recommend only adding 1-2 inches AND only add those inches where you like it loser. For example, measure your arms true to size unless you like it a bit lose. Measure your waist true to size unless that is where you like it a bit lose. But honestly, I think you will find the knit dresses to be the best if you dislike tight fitting clothing! I also am not a fan and those are the dresses I wear most often! I have bought other styles, so I have other fabrics to compare it to.
Answer: I have been ordering from eShakti for over 12 months ( something like 25 dresses). I have never had a problem. Customer Service has always been great. Quick to respond and very accomodating. Even adding a deisgn I requested to Fabric Customisation. Winning! I have only had to return 1 dress and it was easy and I got a full refund. I am in Sydney, Australia and my orders always arive in 10-14 days without fail. You can track the progress of your order online.
Answer: From my experience, In most cases the products are made in the featured color and fabric. There are some items that are offered in different colors on the site. As for the daughter, I suggest using the measurement chart and submitting it to see if it can be accomplished.
Answer: You can refer to our Brand Size chart here - http://www.eshakti.com/SizeChart.aspx Do note that we offer standard sizes from 0-36W or you can get it made as per your exact size measurements (Custom sizing). Bust). We request you to choose your size & height combination carefully from our size chart to get a perfect fit.
Answer: Yes, it will be delivered within 4 weeks. In fact, delivery timelines are 17 days, but it makes sense given unexpected customs delays we are seeing, to plan for an additional week or two.
Answer: Yolanda, we are working furiously to clear our backlogs. We are still delayed 5-6 days now. Hope this helps you.
Answer: Miranda, we are working furiously to clear our backlogs. We are still delayed 5-6 days now. Hope this helps you.