From the business
eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.
Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they deserve. They feel heard, understood, and appreciated, as with us, it’s like having their very own personal stylist.
Go on and give us a try to experience a better way to buy clothes – clothes that let your style and personality shine through.
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Eshakti Reviews Summary
eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
They fit! This was my first experience abs I lived it! I am a tall woman and the inseam was perfect!
Dress was not custom made which had been specified.
I have been shopping here for about 8 years now and I have never had an issue! I love pockets and was so excited that I could get them on everything! I love the fit of my items and love the compliments people give me when I wear them!
I was very pleased when my dress came so soon after I ordered it but was disappointed that it didn't quite fit right. So I sent it back with the info on how it needed to be different. Again I was impressed how quickly I got my new dress again and this time it was perfect! I will definitely order from eShakti again!
I'm pleased that I was introduced with eShakti in Saudi Arabia. The experience regarding sizing (personalized or standard) is refreshing. Women's bodies change - in every season, stage of their lives, and manufacturing industries should acknowledge, purposefully adhere to the various needs, because if these needs are met women will buy the products.
Hence I'm on my 6+ dress! (I'm at a maxi length stage!) Do well!
This was my second order with eShakti and it was just as good as the first. My clothes fit beautifully and were high quality. I love everything.
I've been buying these masks since beginning of pandemic, they have literally become part of my day to day uniform. Shipping is always fast.
I ordered two dresses, one in a standard size and one with custom measurements. They arrived significantly earlier than expected and there were NO additional Canadian import fees.
3 unique items that suit my personal style, and are not found in my local stores.
EShakti was such a fun "find" and a brilliant idea that allows for personal preferences. The dress turned out beautifully.
I have a formal occasion coming up for Christmas, & I have tried 6 dresses. Yours had the best fit. Because I was able to customize the dress I will wear, it fit the best and was most appropriate!
Although waiting for a remake I am very satisfied with the service as the process for rectifying a dress made too tight under the arms was easy. The free remake policy is very reassuring.
It was so easy to order from eShakti. The quality of both dresses that I bought were good. Another bonus was that they are washable!
Will never order anything ever again. Still waiting on refund!
The dress is very well made and the fabric is of high quality. Delivery of dress was faster than expected.
Really bad fit/proportions. Too expensive for quality.
I have a body type that is not well-served by traditional retailers: hourglass. I have never had dresses fit me so well as the ones I've ordered from eShakti. I love that I can select higher necklines and lower hems for the sake of modesty. It's such a different experience from most stores in my area. I recently had children and it's been a game changer to be able to get dresses that can open easily for nursing access. I'm so glad eShatkti exists!
I love being able to design my collar and length preferences. Fun experience
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members