business logo of Eshakti

EshaktiReviews 4,830

eshakti.com
chic, casual womenAge 26-45
Write a Review

From the business

eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.

Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they deserve. They feel heard, understood, and appreciated, as with us, it’s like having their very own personal stylist.

Go on and give us a try to experience a better way to buy clothes – clothes that let your style and personality shine through.


eshakti.com
+1 855-374-2584
USA
Founded in 2001
Clothing item from EshaktiFashion apparel by EshaktiMerchandise from Eshakti clothing lineEshakti fashion product

Business Highlights

General

Year Founded: 2001
Target Gender: women
Target Age Group: 26-45

Shipping

Shipping Cost: $12.95
Free Shipping: no
Shipped From: USA

Returns

Return Policy: not free
Return Instructions: items being returned must be unworn, unwashed, and unaltered with all tags intact
Return Cost: $4 per item

Sustainability

Recycling Program: no

Product

Style: chic, casual
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X, 5X, 6X)

Customer Service

Support Channels: phone, email
Support Phone: +1 855-374-2584
Support Email: customerchampion@eshakti.com

Payment Options

Payment Methods: card payments, PayPal

How would you rate Eshakti?
grey star
grey star
grey star
grey star
grey star

Eshakti Reviews Summary

eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.

This summary is generated by AI, based on text from customer reviews

service
885
value
2,368
shipping
2,393
returns
205
quality
3,692
This company does not typically respond to reviews

Instant Feedback

21,838 reviews
District of Columbia
1 review
0 helpful votes
Follow Alex J.
Unfollow Alex J.
Send Message
Share Review
Report Review

Great value!
December 11, 2021

Impressed with the quality and the fit! Had to take it to my tailor for one minor adjustment but it's ready to go for next week!

Date of experience: December 11, 2021
California
1 review
0 helpful votes
Follow Carol L.
Unfollow Carol L.
Send Message
Share Review
Report Review

Beautiful dress for a summer wedding
December 10, 2021

I'm very excited about getting this dress and being able to customize it. The skirt material is beautiful and it fits perfectly! I was able to change the neckline to one that flatters me best and lengthen the skirt so it will be the prefect dress for my son's summer wedding.

Date of experience: December 10, 2021
North Carolina
1 review
0 helpful votes
Follow Heather W.
Unfollow Heather W.
Send Message
Share Review
Report Review

Nice styles
December 10, 2021

Nice styles and good values on overstock and sale items, challenging fit for curvy women in styles without stretch

Date of experience: December 10, 2021
Texas
1 review
0 helpful votes
Follow Glenna V.
Unfollow Glenna V.
Send Message
Share Review
Report Review

Ah clothes that fit!
December 10, 2021

I took my measurements very carefully and it was worth it! Everything I ordered fits PERFECTLY. I've ordered twice from eShakti, several items each order - both times the clothes came quickly (considering they are made to measure). Everything was high-quality and carefully made. I really recommend taking the time to take all your measurements - having everything fit perfectly makes it look and feel so much better.

Date of experience: December 10, 2021
California
1 review
0 helpful votes
Follow Carolyn B.
Unfollow Carolyn B.
Send Message
Share Review
Report Review

Disappointed
January 9, 2022

I have ordered several times and each time have to return items that are too big on the top even tho I have sent my measurements and changed them to make them smaller in hopes of getting a better fit but everything is still too big on the top. It is like you don't even consider the measurements.

Date of experience: December 10, 2021
GB
1 review
0 helpful votes
Follow Emily L.
Unfollow Emily L.
Send Message
Share Review
Report Review

Over the last 18 months, eShakti has become my go-to for all clothes. The styles and colours are classic and I love being able to adapt them to suit me personally. And I LOVE POCKETS. But most importantly, it is so consistently reliable. I know exactly what the fabrics will be like before I order, and I know that it will fit perfectly based on my measurements, which have changed a fair bit since 2020.

I now find it hard to resist a 'sale' - I'll find a total bargain, adjust it to suit, enter my measurements and hit the order button. I know that in the next couple of weeks a beautifully wrapped parcel will arrive at my door, with no worry about customs or VAT payments because eShakti have sorted it on my behalf. Small touches in the parcel make it all the more exciting to open, and I can't wait to try everything on!

Date of experience: December 10, 2021
Maryland
1 review
0 helpful votes
Follow Stephanie I.
Unfollow Stephanie I.
Send Message
Share Review
Report Review

Amazing Experience
December 10, 2021

Love it! Fit perfect. We absolutely could not believe how fast our dresses were custom made and delivered in exactly one week! AMAZING!
I will probably order all my dresses from there now!

Date of experience: December 10, 2021
Canada
1 review
0 helpful votes
Follow Priti W.
Unfollow Priti W.
Send Message
Share Review
Report Review

Sizing
December 10, 2021

I am not sure about the sizing as yet but the quality and material is excellent

Date of experience: December 10, 2021
Oregon
1 review
0 helpful votes
Follow Nyssa R.
Unfollow Nyssa R.
Send Message
Share Review
Report Review

Perfect for the Holidays
December 10, 2021

My shopping experience was easy to navigate, and the delivery was speedy. I love the dress I ordered, and it's perfect for the holidays!

Date of experience: December 10, 2021
Pennsylvania
1 review
0 helpful votes
Follow Chetna M.
Unfollow Chetna M.
Send Message
Share Review
Report Review

Bought dress with them for the first time and overall it was a good decision

Date of experience: December 10, 2021
NL
1 review
0 helpful votes
Follow Eva C.
Unfollow Eva C.
Send Message
Share Review
Report Review

Hi!

The website is great, the way you customize the clothing as well. Unfortunately, the dress I ordered really doesn't suit me well this time, and now I'm contemplating whether I can return it.

Next to that, as a European customer, I'm still waiting for metric measurements. Would surely tell all my friends about you once that is possible.

Date of experience: December 10, 2021
Florida
1 review
0 helpful votes
Follow Gabrielle P.
Unfollow Gabrielle P.
Send Message
Share Review
Report Review

Tailor made
December 10, 2021

I incredibly appreciate this site. Being one that struggles with fast fashion because one part of a garment always doesn't fit. Because they are cookie cutter size dimensions.
But this site has the option to take your individual measurements and custom shape the piece to fit. Well worth the cost.

Date of experience: December 10, 2021
Utah
1 review
0 helpful votes
Follow Kirsten W.
Unfollow Kirsten W.
Send Message
Share Review
Report Review

Always a great experience
December 10, 2021

Ordering is fun and easy and it is wonderful to get a dress that fits YOU! Products have always come ahead of time and the material is always such a nice feel.

Date of experience: December 10, 2021
Maryland
1 review
0 helpful votes
Follow Homa X.
Unfollow Homa X.
Send Message
Share Review
Report Review

Like having your own tailor!
December 9, 2021

These dresses are absolutely gorgeous, and made all the more phenomenal by the ability to customize them to your liking. And the best part is that the dresses come with pockets!

Date of experience: December 9, 2021
Virginia
1 review
0 helpful votes
Follow Shavonne Y.
Unfollow Shavonne Y.
Send Message
Share Review
Report Review

Easy to use site. I love how I can see my customized changes before purchasing. I've always gone in to stores and wanted to alter the way a dress was made. EShakti makes it so easy. I tell all my friends about eShakti and I'm very thankful for the person that shared the site with me

Date of experience: December 9, 2021
Oregon
1 review
0 helpful votes
Follow Kelly L.
Unfollow Kelly L.
Send Message
Share Review
Report Review

I will order from you again.
December 9, 2021

I am very pleased with every aspect of my order. It is my first but won't be my last.

Date of experience: December 9, 2021
North Carolina
1 review
0 helpful votes
Follow Lynette E.
Unfollow Lynette E.
Send Message
Share Review
Report Review

Good experience
December 9, 2021

I bought this dress for a concert I was singing in, so it had to have room to breathe. It fit perfectly, and it was perfect for the occasion. I love it. When I contacted eShakti they were quick to provide any extra alterations and still deliver on time.

Date of experience: December 9, 2021
Minnesota
1 review
0 helpful votes
Follow Kathleen Y.
Unfollow Kathleen Y.
Send Message
Share Review
Report Review

Easy
December 9, 2021

The jacket fits well. Can't edit to try a custom fit next time to see how that goes. EShaki is now on my go to list for suppliers.

Date of experience: December 9, 2021
New York
1 review
0 helpful votes
Follow Sheetal Y.
Unfollow Sheetal Y.
Send Message
Share Review
Report Review

Super smart outfit
December 9, 2021

Easy and straightforward to order. Got it in time and can't wait to wear it

Date of experience: December 9, 2021
Pennsylvania
1 review
0 helpful votes
Follow Colleen Y.
Unfollow Colleen Y.
Send Message
Share Review
Report Review

I was excited to receive my package, but wasn't happy with the way the dress looked on me. I returned the item and am just waiting for a credit at this point.

Date of experience: December 9, 2021