eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.
Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they deserve. They feel heard, understood, and appreciated, as with us, it’s like having their very own personal stylist.
Go on and give us a try to experience a better way to buy clothes – clothes that let your style and personality shine through.
eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.
This summary is generated by AI, based on text from customer reviews
Impressed with the quality and the fit! Had to take it to my tailor for one minor adjustment but it's ready to go for next week!
I'm very excited about getting this dress and being able to customize it. The skirt material is beautiful and it fits perfectly! I was able to change the neckline to one that flatters me best and lengthen the skirt so it will be the prefect dress for my son's summer wedding.
Nice styles and good values on overstock and sale items, challenging fit for curvy women in styles without stretch
I took my measurements very carefully and it was worth it! Everything I ordered fits PERFECTLY. I've ordered twice from eShakti, several items each order - both times the clothes came quickly (considering they are made to measure). Everything was high-quality and carefully made. I really recommend taking the time to take all your measurements - having everything fit perfectly makes it look and feel so much better.
I have ordered several times and each time have to return items that are too big on the top even tho I have sent my measurements and changed them to make them smaller in hopes of getting a better fit but everything is still too big on the top. It is like you don't even consider the measurements.
Over the last 18 months, eShakti has become my go-to for all clothes. The styles and colours are classic and I love being able to adapt them to suit me personally. And I LOVE POCKETS. But most importantly, it is so consistently reliable. I know exactly what the fabrics will be like before I order, and I know that it will fit perfectly based on my measurements, which have changed a fair bit since 2020.
I now find it hard to resist a 'sale' - I'll find a total bargain, adjust it to suit, enter my measurements and hit the order button. I know that in the next couple of weeks a beautifully wrapped parcel will arrive at my door, with no worry about customs or VAT payments because eShakti have sorted it on my behalf. Small touches in the parcel make it all the more exciting to open, and I can't wait to try everything on!
Love it! Fit perfect. We absolutely could not believe how fast our dresses were custom made and delivered in exactly one week! AMAZING!
I will probably order all my dresses from there now!
My shopping experience was easy to navigate, and the delivery was speedy. I love the dress I ordered, and it's perfect for the holidays!
Bought dress with them for the first time and overall it was a good decision
Hi!
The website is great, the way you customize the clothing as well. Unfortunately, the dress I ordered really doesn't suit me well this time, and now I'm contemplating whether I can return it.
Next to that, as a European customer, I'm still waiting for metric measurements. Would surely tell all my friends about you once that is possible.
I incredibly appreciate this site. Being one that struggles with fast fashion because one part of a garment always doesn't fit. Because they are cookie cutter size dimensions.
But this site has the option to take your individual measurements and custom shape the piece to fit. Well worth the cost.
Ordering is fun and easy and it is wonderful to get a dress that fits YOU! Products have always come ahead of time and the material is always such a nice feel.
These dresses are absolutely gorgeous, and made all the more phenomenal by the ability to customize them to your liking. And the best part is that the dresses come with pockets!
Easy to use site. I love how I can see my customized changes before purchasing. I've always gone in to stores and wanted to alter the way a dress was made. EShakti makes it so easy. I tell all my friends about eShakti and I'm very thankful for the person that shared the site with me
I am very pleased with every aspect of my order. It is my first but won't be my last.
I bought this dress for a concert I was singing in, so it had to have room to breathe. It fit perfectly, and it was perfect for the occasion. I love it. When I contacted eShakti they were quick to provide any extra alterations and still deliver on time.
The jacket fits well. Can't edit to try a custom fit next time to see how that goes. EShaki is now on my go to list for suppliers.
Easy and straightforward to order. Got it in time and can't wait to wear it
I was excited to receive my package, but wasn't happy with the way the dress looked on me. I returned the item and am just waiting for a credit at this point.
Answer: Delight, Please order based on the eShakti sizing/measurement information. The measurements are in inches, and are body measurements. Do not go by other brand size charts. Thank you.
Answer: Sorry, Debapriya, we have stopped our India operations and there are no plans to resume the services any time soon. We will let you know if we do resume our operations in the future!
Answer: I have been ordering the standard sizes and they are true to the measurements posted. No matter what you put in your height, so the length is always spot on.
Answer: Purchase a dress that is made with the knit fabric. It is flexible and much more loose feeling than the other fabrics. If you do decide to add inches to the measurement, I recommend only adding 1-2 inches AND only add those inches where you like it loser. For example, measure your arms true to size unless you like it a bit lose. Measure your waist true to size unless that is where you like it a bit lose. But honestly, I think you will find the knit dresses to be the best if you dislike tight fitting clothing! I also am not a fan and those are the dresses I wear most often! I have bought other styles, so I have other fabrics to compare it to.
Answer: I have been ordering from eShakti for over 12 months ( something like 25 dresses). I have never had a problem. Customer Service has always been great. Quick to respond and very accomodating. Even adding a deisgn I requested to Fabric Customisation. Winning! I have only had to return 1 dress and it was easy and I got a full refund. I am in Sydney, Australia and my orders always arive in 10-14 days without fail. You can track the progress of your order online.
Answer: From my experience, In most cases the products are made in the featured color and fabric. There are some items that are offered in different colors on the site. As for the daughter, I suggest using the measurement chart and submitting it to see if it can be accomplished.
Answer: You can refer to our Brand Size chart here - http://www.eshakti.com/SizeChart.aspx Do note that we offer standard sizes from 0-36W or you can get it made as per your exact size measurements (Custom sizing). Bust). We request you to choose your size & height combination carefully from our size chart to get a perfect fit.
Answer: Yes, it will be delivered within 4 weeks. In fact, delivery timelines are 17 days, but it makes sense given unexpected customs delays we are seeing, to plan for an additional week or two.
Answer: Yolanda, we are working furiously to clear our backlogs. We are still delayed 5-6 days now. Hope this helps you.
Answer: Miranda, we are working furiously to clear our backlogs. We are still delayed 5-6 days now. Hope this helps you.