From the business
eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.
Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they deserve. They feel heard, understood, and appreciated, as with us, it’s like having their very own personal stylist.
Go on and give us a try to experience a better way to buy clothes – clothes that let your style and personality shine through.
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Eshakti Reviews Summary
eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
The toughest part of the entire process was taking measurements to take advantage of the excellent custom sizing option. Entering the numbers was easy, picking my cut and style was easy, and my dresses arrived in just two weeks! Very happy with my order, and I'm building my wishlist for the next one.
Love the styles offered and the quality. Overall had a good experience with 2/3 of the items I absolutely loved. Would absolutely come back to purchase more clothes from here in the future.
Easy shopping. Great style options! My order arrived quickly even though I was notified it was delayed en route.
Excellent communication, quality product, & fit well but not a style I liked. Return was easy. Looking forward to trying a different dress.
Fast delivery. Great quality. Loved both dresses I bought
I love the quality of the dresses! They fit beautifully and last!
Love the company, ability to tailor clothes as you order them is fantastic. Customer support and return flexibility are really good.
The easy customization options are amazing and really help make the clothes perfect for me! With the bonus of full measurement customization as well, you can't go wrong.
Overall rating dependent on how quickly I receive my refund.
I've been ordering from eShakti for about 5 years. I think the quality has gone up recently (fewer seams unraveling, and better fit right out of the box). I love the retro styles and the range of styles, and of course I love that the dresses can be customized! I especially like how many cotton options there are, as I tend to prefer natural fabrics.
I was nervous ordering online, but the clothing was good quality (no stray threads, weak points) and it arrived quickly, even though it shipped from India. Additionally, the clothing arrived with a note about the folks who cut the pattern and made it, which was lovely!
I loved the selection, and options were so easy to choose from.
Everything fit well, came as ordered, was timely. I had no problems.
Five stars, ordering and delivery were great as always
Amazing styles & options for alterations. High quality materials & beautiful patterns.
So neat to make customizations to some beautiful clothing!
Like dress very much and overall satisfied with service and product
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members