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EshaktiReviews 4,830

eshakti.com
chic, casual womenAge 26-45
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From the business

eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.

Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they d...


eshakti.com
+1 855-374-2584
USA
Founded in 2001
Clothing item from EshaktiFashion apparel by EshaktiMerchandise from Eshakti clothing lineEshakti fashion product

Business Highlights

General

Year Founded: 2001
Target Gender: women
Target Age Group: 26-45

Shipping

Shipping Cost: $12.95
Free Shipping: no
Shipped From: USA

Returns

Return Policy: not free
Return Instructions: items being returned must be unworn, unwashed, and unaltered with all tags intact
Return Cost: $4 per item

Sustainability

Recycling Program: no

Product

Style: chic, casual
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X, 5X, 6X)

Customer Service

Support Channels: phone, email
Support Phone: +1 855-374-2584
Support Email: customerchampion@eshakti.com

Payment Options

Payment Methods: card payments, PayPal

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Eshakti Reviews Summary

eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.

This summary is generated by AI, based on text from customer reviews

service
885
value
2,368
shipping
2,393
returns
205
quality
3,692
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Instant Feedback

21,838 reviews

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New York
1 review
0 helpful votes
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Love this company
December 19, 2021

I recommend eShakti to all my friends. Being able to customize your order is just fantastic to me. Love the quality of the fabrics used as well. I have used this company twice now and so very pleased with it all around.

Date of experience: December 19, 2021
Texas
1 review
0 helpful votes
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Love the craftsmanship
December 19, 2021

Came quick for being special order, only My Fault I ordered too small a size but have been in good contact to purchase medium of same jumpsuit because I loved it!

Date of experience: December 19, 2021
New Mexico
1 review
0 helpful votes
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Good
December 19, 2021

I am pleased with my overall experience. The clothes were cute and fit well.

Date of experience: December 19, 2021
New York
1 review
0 helpful votes
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Beautiful Dresses
December 19, 2021

The dresses that I received a very beautiful and I'm very happy with my purchase.

Date of experience: December 19, 2021
Ohio
1 review
0 helpful votes
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EShakti is my Go-To place for dresses
December 19, 2021

I have ordered two Dupioni dresses, I loved them both. Both were custom sizes which is amazing, especially considering the Fit Guarantee. I just ordered my first knit, and crepe dresses and I am very excited to see how those fit.

Date of experience: December 19, 2021
Canada
1 review
0 helpful votes
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Perfect fit!
December 18, 2021

I've never shopped at a clothing site with such inclusive sizing, taking care to get each measurement right! The fact that you can send it back for alterations if you don't get them right the first try is so comforting as well.

Date of experience: December 18, 2021
Canada
1 review
0 helpful votes
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Great!
December 18, 2021

Love to be able to customize clothes to my my shape and to my liking.

Date of experience: December 18, 2021
Louisiana
1 review
0 helpful votes
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Pleasant experience
December 18, 2021

No issues with my shopping experience and my question (sent through the contact us page) was answered in a timely manner. Easy to place the order, and arrived on time.

Date of experience: December 18, 2021
Australia
1 review
0 helpful votes
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Fantastic clothes and service
December 18, 2021

I don't shop anywhere else. I get my dresses made to custom size, as I have a non standard figure. Buying clothes off the rack just does not do it for me anymore. Fit is great, fabrics are great, designs fit my style and great service.

Date of experience: December 18, 2021
Texas
1 review
0 helpful votes
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I love this site!
December 18, 2021

Every dress that I have bought from this company is high quality and fits perfectly. I love it!

Date of experience: December 18, 2021
New York
1 review
0 helpful votes
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Positive Experience
December 18, 2021

Overall I've had a good experience. I appreciate having clothes that are tailored to my size but are not extremely expensive. Overall this has been a positive experience as I keep coming back to buy more dresses.

Date of experience: December 18, 2021
Georgia
1 review
0 helpful votes
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Great price for dresses made to "order"
December 18, 2021

The prices are really good for dresses that you can customize and order to fit.

Date of experience: December 18, 2021
Oregon
1 review
0 helpful votes
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Best dress shopping ever!
December 17, 2021

Dresses arrived perfect, and pretty fast too. Definitely will be back for more

Date of experience: December 17, 2021
Kentucky
1 review
0 helpful votes
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Nice items
December 17, 2021

Easy to order but wish they'd provide a delivery estimate

Date of experience: December 17, 2021
Mexico
1 review
0 helpful votes
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The shopping experience is fun and easy!
December 17, 2021
Updated review

With the wide variety of items to chose from, the shopping experience is fun and easy!

Date of experience: December 17, 2021

Good shopping experience.
October 30, 2021
Previous review

The shopping experience was very good. All the steps are user friendly. Now I know that I'll be anxiously waiting for my pieces to arrive.
Note #1: The pink dress was cancelled as soon as I placed the order. It shouldn't be part of this list.
Note #2: I did receive my order in time; however, I had to request a remake for 2 of the 3 pieces I ordered. It's too early for me to rate the final product as now I have to wait once more for the remake.

Date of experience: October 30, 2021
Canada
1 review
0 helpful votes
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Wrap dress
December 17, 2021

Perfect. Customer service was excellent. Item is a quality garment

Date of experience: December 17, 2021
Florida
1 review
0 helpful votes
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Does not work for me
January 16, 2022

The size is not fit on me, and they offered me and sent free remake dress two time. (Thank you!)
But still waist is too loose and still does not fit on me. The waistline is too straight. Probably this dress just does not work for my body shape. I am short and my waist is narrow.

Date of experience: December 17, 2021
New York
1 review
0 helpful votes
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Option on neckline to have a cinch so it doesn't gape open when i sit and length is short on sleeves and would like to know if i can request balloon sleeves at bracelet length for an extra cost which i would gladly pay.

Date of experience: December 17, 2021
New Jersey
1 review
0 helpful votes
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Love.
December 17, 2021

This is the 2nd items I've purchased from eShatki and I'm so impressed. As a 6' woman, it's hard to find long dresses, and now I know I can always find something here. The quality is amazing and the turnaround is so fast.

Date of experience: December 17, 2021
Australia
1 review
0 helpful votes
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Perfect for creative minds
December 17, 2021

Love the customisation. Delivery was quick.
Good quality product

Date of experience: December 17, 2021