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EshaktiReviews 4,830

eshakti.com
chic, casual womenAge 26-45
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From the business

eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.

Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they d...


eshakti.com
+1 855-374-2584
USA
Founded in 2001
Clothing item from EshaktiFashion apparel by EshaktiMerchandise from Eshakti clothing lineEshakti fashion product

Business Highlights

General

Year Founded: 2001
Target Gender: women
Target Age Group: 26-45

Shipping

Shipping Cost: $12.95
Free Shipping: no
Shipped From: USA

Returns

Return Policy: not free
Return Instructions: items being returned must be unworn, unwashed, and unaltered with all tags intact
Return Cost: $4 per item

Sustainability

Recycling Program: no

Product

Style: chic, casual
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X, 5X, 6X)

Customer Service

Support Channels: phone, email
Support Phone: +1 855-374-2584
Support Email: customerchampion@eshakti.com

Payment Options

Payment Methods: card payments, PayPal

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Eshakti Reviews Summary

eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.

This summary is generated by AI, based on text from customer reviews

service
885
value
2,368
shipping
2,393
returns
205
quality
3,692
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Instant Feedback

21,838 reviews

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California
1 review
3 helpful votes
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Love eshakti
December 16, 2021

Not everything is perfect (i usually order standard size with custom options) but i am really picky about fit & style. I usually end up keeping everything. Many of their items are my favorite! My only complaint is that their embroidery ALWAYS comes undone :( makes me sad but it's so cute i keep ordering more & will try to hand wash (even tho' it says machine is ok.) love short & sleeveless options on shirts & dresses for us who live where it's hot or tend to "run hot" like i do.

Date of experience: December 16, 2021
Florida
1 review
0 helpful votes
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Great dress!
December 16, 2021

This dress is everything I was looking for! I plan to wear it as a guest at a formal wedding. It's a great value for the price. The fabric has a really nice texture. The fit is perfect and I had fun making a few changes to the neckline and hem length. I would recommend the brand and dress.

Date of experience: December 16, 2021
Australia
1 review
0 helpful votes
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Plus size dream!
December 16, 2021

I now own roughly 10 dresses from eShakti and I love everyone single one!
I have them made to my exact measurements and they are so comfy!
My last order came with 2 weeks, which was a huge surprise for custom made garments.
Cannot recommend them more highly.

Date of experience: December 16, 2021
Florida
1 review
0 helpful votes
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Love my customize dress!
December 16, 2021

I am in love with my customize dress. It's excellent made, better than the pictures. Totally recommended

Date of experience: December 16, 2021
Kansas
1 review
0 helpful votes
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More than I could hope for
December 16, 2021

I love shopping here! It's always just what I hoped for!

Date of experience: December 16, 2021
Puerto Rico
1 review
0 helpful votes
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Excellent Experience and Quality
December 16, 2021

So pleased with with my dress and the experience! A beautiful dress that fit perfectly. Will definitely be ordering from here again.

Date of experience: December 16, 2021
Illinois
1 review
0 helpful votes
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Very Good Experience
December 16, 2021

I used eShakti for the first time last month. It was very easy to figure out how to use the site and how to provide my measurements. The dress arrived quickly, and fit great! I'm very pleased.

Date of experience: December 16, 2021
Nebraska
1 review
0 helpful votes
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So please I bought more
December 16, 2021
Updated review

My go to online shop. I bought myself a few Xmas presents, and am so happy with them that I went online a few days ago and bought more in the coordinating colors.

Date of experience: December 16, 2021

Easy and fun
November 12, 2021
Previous review

Easy and fun

Date of experience: November 12, 2021
Virginia
2 reviews
0 helpful votes
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I had to return the dress. Too small
December 16, 2021

Unfortunately, I have returned it.
Otherwise good..

Date of experience: December 16, 2021
Oregon
1 review
0 helpful votes
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N/A
December 16, 2021

I wasn't sure about ordering through this platform as I read good and bad reviews, but I'm glad I looked at the pictures posted by reviews before purchasing. It really helped me make my choice and I'm happy with my item!

Date of experience: December 16, 2021
India
1 review
0 helpful votes
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Wonderul
December 16, 2021

As always, impeccable quality and fully corresponds with the photos/description on the page.

Date of experience: December 16, 2021
New York
1 review
0 helpful votes
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Beautiful fit and came just on time.
December 15, 2021

I have been shopping from this website for a while and am always completely satisfied with the products,

Date of experience: December 15, 2021
New York
1 review
0 helpful votes
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EShakti is a great store — it's incredible that you can get custom clothing for such a reasonable price. The fabric and stitching are usually very good, but not the highest quality, and sometimes things fit strangely (despite being custom made). Overall, however, it's become a huge part of my wardrobe and I recommend it to anyone who has trouble finding the right size in stores.

Date of experience: December 15, 2021
California
1 review
0 helpful votes
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Great Garments
December 15, 2021

I buy a lot from Eshakti. I love that I can make small adjustments to create the perfect-for-me garment, and that there are always simple, elegant and flattering pieces available. The sales are also great. Over the years, I feel like I have developed a have a million dollar wardrobe on a five-figure budget.

Date of experience: December 15, 2021
Georgia
2 reviews
0 helpful votes
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Rosie
December 15, 2021

Excellent experience as i have shopped with eshakti for over 11 years now and i love all that I buy from them, always good service and the custom clothing is the best as regular shopping cloths never fit me. If you want beautiful cloths that make you feel and look Great buy eShakti.
Hey eshakti you need to also include men's clothing

Date of experience: December 15, 2021
Arizona
1 review
0 helpful votes
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Great Black Concert Dress
December 15, 2021

The ordering process was simple. Navigating the web-site can be a bit tricky. I find if you click the triple lined menu bar on the top left of the websites home page you can navigate more easily.

Date of experience: December 15, 2021
Missouri
1 review
0 helpful votes
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Leather pants
December 15, 2021

Ordering was easy, and product arrived before I thought it would. With so many shipping delays nowadays. Didnt fit as well as I had hoped.

Date of experience: December 15, 2021
North Carolina
1 review
0 helpful votes
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Wedding guest dress
December 15, 2021

Easy experience in designing and ordering fits me beautifully. The material is a lil lighter than I thought when ordering

Date of experience: December 15, 2021
Australia
1 review
0 helpful votes
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Black Friday splurge
December 15, 2021

I'm really happy with my order and will definitely be ordering more in future. I will say I'm going to use custom sizing from now on as both dresses will need to be taken in a bit... but I'd rather that than having something be too small :)

Date of experience: December 15, 2021
Michigan
1 review
0 helpful votes
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Fantastic company will buy again
December 15, 2021

Love my pieces, great prices and excellent quality

Date of experience: December 15, 2021