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eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.
Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they d...
eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.
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I like this dress, the only thing the material make it heavy. Overall it is pretty.
I got two dresses. I feel gorgeous in both. They fit perfectly and are of good quality.
Love the stitching and the detailed design. Fitting is just right and will definitely order more in the future. Looking forward to more colors and designs being added to your wardrobe. Thank you so much!
The dress arrived earlier than the expected arrival time and exactly as described. I can't wait to wear it.
The design of this dress is stunning, your black material used to make it is very poor, wrinkles easily. I cannot keep this.
My purchase experience was easy. I received the order within 10 days as promised. Thank you.
I always love shopping here. Customizable clothes is the key to the perfect fit. I'm tall so this is the only place that makes dresses I actually want to wear.
I have ordered several dresses from eShakti, and have never been disappointed. Comfort and being able to customize are major pluses. I always get complements, and have referred many to the website. Thank you!
I felt like the goods I received from eshakti were of a high quality, and I appreciated their easy customization features. However, I thought that some other features of their website, like their searches and the personalization were a little hard to navigate.
The clothes arrived promptly, well-packaged, and returns were easy.
I do feel like their site does not do as good of a job serving plus-size women.
Easy and delivery was very fast. The last item I purchased was not flattering on me but it does not speak to the overall customer service or experience.
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This review form will not submit unless I fill out all fields so here you go.
Couldn't complete transaction via the website, had to use Honey to access paypal.
Easy shopping. Faster than expected delivery. Good fabrics and materials.
It's fantastic to have a place where I can order a dress with a little length. As a taller woman, a store bought knee-length dress ends up being too short for more conservative events or even just a day in the office. EShakti has come through 3 times for me with that bit of extra length I need, and a consistent fit across designs. I'll be back for more!
The pleated eshakti masks are the right ones for me. They have a broad wire for the nose and good adjustable elastic for the ears. The interior layer is pleated too so the fit is better all around. They come with a long thin ribbon to hang around your neck but I cut them off because they just get tangled in my hair. The fabric is crisp and keeps a pleat without being stiff and unbreathable. Lots of colors and patterns, and the right size so if I fuss with it at the start of my errand my glasses don't fog up. I wash in a garment bag and then iron the pleats while damp and lay flat to dry. They store flat and I fold them in half to tuck into a pocket. Eshakti shipping is reasonable for the distance and product.
Overall some of the items didn't look as good on me as i imagined. I wish you had plus sized models as well as standard models so i could better judge. But i got an item i loved out of my order.
Everything about my experience was great. Except that the dress didn't fit quite right. I followed the directions to see if they could remake it for me, but it's been over a week and I haven't heard back. I am a little disappointed that I didn't at least receive a response.
A plus, will be buying again. This was so much easier and just plain nicer than any other clothing purchasing I have ever done. I don't like shopping, but I am very fussy about getting a good fit and cut and of course, the precious pocketses.
Answer: Delight, Please order based on the eShakti sizing/measurement information. The measurements are in inches, and are body measurements. Do not go by other brand size charts. Thank you.
Answer: Sorry, Debapriya, we have stopped our India operations and there are no plans to resume the services any time soon. We will let you know if we do resume our operations in the future!
Answer: I have been ordering the standard sizes and they are true to the measurements posted. No matter what you put in your height, so the length is always spot on.
Answer: Purchase a dress that is made with the knit fabric. It is flexible and much more loose feeling than the other fabrics. If you do decide to add inches to the measurement, I recommend only adding 1-2 inches AND only add those inches where you like it loser. For example, measure your arms true to size unless you like it a bit lose. Measure your waist true to size unless that is where you like it a bit lose. But honestly, I think you will find the knit dresses to be the best if you dislike tight fitting clothing! I also am not a fan and those are the dresses I wear most often! I have bought other styles, so I have other fabrics to compare it to.
Answer: I have been ordering from eShakti for over 12 months ( something like 25 dresses). I have never had a problem. Customer Service has always been great. Quick to respond and very accomodating. Even adding a deisgn I requested to Fabric Customisation. Winning! I have only had to return 1 dress and it was easy and I got a full refund. I am in Sydney, Australia and my orders always arive in 10-14 days without fail. You can track the progress of your order online.
Answer: From my experience, In most cases the products are made in the featured color and fabric. There are some items that are offered in different colors on the site. As for the daughter, I suggest using the measurement chart and submitting it to see if it can be accomplished.
Answer: You can refer to our Brand Size chart here - http://www.eshakti.com/SizeChart.aspx Do note that we offer standard sizes from 0-36W or you can get it made as per your exact size measurements (Custom sizing). Bust). We request you to choose your size & height combination carefully from our size chart to get a perfect fit.
Answer: Yes, it will be delivered within 4 weeks. In fact, delivery timelines are 17 days, but it makes sense given unexpected customs delays we are seeing, to plan for an additional week or two.
Answer: Yolanda, we are working furiously to clear our backlogs. We are still delayed 5-6 days now. Hope this helps you.
Answer: Miranda, we are working furiously to clear our backlogs. We are still delayed 5-6 days now. Hope this helps you.