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EshaktiReviews 4,830

eshakti.com
chic, casual womenAge 26-45
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From the business

eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.

Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they d...


eshakti.com
+1 855-374-2584
USA
Founded in 2001
Clothing item from EshaktiFashion apparel by EshaktiMerchandise from Eshakti clothing lineEshakti fashion product

Business Highlights

General

Year Founded: 2001
Target Gender: women
Target Age Group: 26-45

Shipping

Shipping Cost: $12.95
Free Shipping: no
Shipped From: USA

Returns

Return Policy: not free
Return Instructions: items being returned must be unworn, unwashed, and unaltered with all tags intact
Return Cost: $4 per item

Sustainability

Recycling Program: no

Product

Style: chic, casual
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X, 5X, 6X)

Customer Service

Support Channels: phone, email
Support Phone: +1 855-374-2584
Support Email: customerchampion@eshakti.com

Payment Options

Payment Methods: card payments, PayPal

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Eshakti Reviews Summary

eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.

This summary is generated by AI, based on text from customer reviews

service
885
value
2,368
shipping
2,393
returns
205
quality
3,692
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Instant Feedback

21,838 reviews

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Ohio
1 review
0 helpful votes
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Flawless dress and experience!
December 23, 2021
Updated review

Classic, elegant style with stunning embroidery. I love the deep blue silk. The dress is fully lined, and high quality. I sent in my measurements, and it fits me perfectly! I am planning to wear it for my son's formal wedding, and I am so excited! My other son just set a wedding date in 2022 as well, and I am shopping for a dress for that wedding now, too! You can bet I'll buy it from Shakti!

Date of experience: December 23, 2021

Wonderful size range and options!
November 30, 2021
Previous review

Wonderful size range and options! I like seeing the dress change as I choose my style options.

Date of experience: November 30, 2021
Canada
1 review
0 helpful votes
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Great Service
December 23, 2021

Expectations met, delivery was on time came in time for Christmas

Date of experience: December 23, 2021
Canada
1 review
0 helpful votes
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Overall Happy
December 22, 2021

Overall really happy with my first purchase and will try again shopping here again

Date of experience: December 22, 2021
Virginia
1 review
0 helpful votes
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The dress fits well love the colors.
December 22, 2021

I received my product on time and they followed up when it will come

Date of experience: December 22, 2021
Louisiana
1 review
0 helpful votes
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Happy customer
December 22, 2021
Updated review

Love the customization options! An excellent experience overall. We will shop again and recommend to others.

Date of experience: December 22, 2021

Love the customization options
November 30, 2021
Previous review

Love the customization options.

Date of experience: November 30, 2021
Michigan
1 review
0 helpful votes
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Owl
December 22, 2021

Love it. Great quality. Good style. Fit perfectly. I definitely would recommend.

Date of experience: December 22, 2021
New York
1 review
0 helpful votes
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So much fun to design my own clothes! I worried that this was not going to work, but the garments were beautifully crafted and high quality. Pockets! Beautiful linings!

Date of experience: December 22, 2021

So much fun to design my own clothes!
November 30, 2021
Previous review

So much fun to design my own clothes!

Date of experience: November 30, 2021
California
1 review
0 helpful votes
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Love eShakti clothing!
December 22, 2021

The dress I purchased fit exactly as expected and was perfect for the event I wore it to. The quality of the fabric and the workmanship in assembly of the dress made it so comfortable and super flattering for the entire time I wore it.

Date of experience: December 22, 2021
Israel
1 review
0 helpful votes
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Easy to customize. Wish there were more patterned dresses in comfortable fabrics.

Date of experience: December 22, 2021
Oregon
1 review
0 helpful votes
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Beautiful clothes
December 22, 2021

I would certainly recommend this site. Good quality material and unique designs.

Date of experience: December 22, 2021
Alabama
1 review
0 helpful votes
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Love
December 22, 2021

I love my item it fits and looks great. I am very pleased with everything.

Date of experience: December 22, 2021
NL
1 review
0 helpful votes
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Very happy
December 22, 2021

I'm very happy with my garments, they're very well made and the customer service is very helpful.

Date of experience: December 22, 2021
Illinois
1 review
0 helpful votes
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Expectations exceeded
December 22, 2021

If you are in America and have a specific event you need to have an item for, order with plenty of time. I originally thought my item was going to arrive on 12/7 but it was more like 12/10. Luckily I did not have anything specific in mind for the outfit. Overall, the company exceeded my expectations in every way.

Date of experience: December 22, 2021
Virginia
1 review
0 helpful votes
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Does what they day but not quality material
January 21, 2022
Updated review

I love the ability to see the design changes online. One shirt I can't wear because the sizing is off

Date of experience: December 22, 2021

I love the ability to see the design changes online
November 18, 2021
Previous review

I love the ability to see the design changes online

Date of experience: November 18, 2021
Massachusetts
1 review
0 helpful votes
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A perfect. Store
December 22, 2021

I want. A store. To purchase my heights is too short 5 '2" now you customize my dress. For m e. They are on my heights now

Date of experience: December 22, 2021
Australia
1 review
0 helpful votes
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Mostly lovely
January 20, 2022

I've noticed a change in sizing etc lately that users might need to be careful of and as a first time purchaser of custom sizing I do not think I will bother again.

Date of experience: December 21, 2021
District of Columbia
1 review
0 helpful votes
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5 stars all around!
December 21, 2021

Love buying clothes here… as a 6'1" woman I love having all the clothes tailored to my frame!

Date of experience: December 21, 2021
California
1 review
0 helpful votes
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Great Clothing and selections
December 21, 2021

I like that you offer a variety of styles that is not offered anywhere else.

Date of experience: December 21, 2021
North Dakota
1 review
0 helpful votes
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Nice
December 21, 2021

My dresses from EShakti are always a good fit, and good quality.

Date of experience: December 21, 2021
France
1 review
0 helpful votes
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Great experience
December 21, 2021

I sent an email wanting to receive my order before Christmas and they managed to get it to me on the date they had promised, despite being under pressure during th holiday period. Very happy with my order.

Date of experience: December 21, 2021