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EshaktiReviews 4,830

eshakti.com
chic, casual womenAge 26-45
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From the business

eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.

Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they d...


eshakti.com
+1 855-374-2584
USA
Founded in 2001
Clothing item from EshaktiFashion apparel by EshaktiMerchandise from Eshakti clothing lineEshakti fashion product

Business Highlights

General

Year Founded: 2001
Target Gender: women
Target Age Group: 26-45

Shipping

Shipping Cost: $12.95
Free Shipping: no
Shipped From: USA

Returns

Return Policy: not free
Return Instructions: items being returned must be unworn, unwashed, and unaltered with all tags intact
Return Cost: $4 per item

Sustainability

Recycling Program: no

Product

Style: chic, casual
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X, 5X, 6X)

Customer Service

Support Channels: phone, email
Support Phone: +1 855-374-2584
Support Email: customerchampion@eshakti.com

Payment Options

Payment Methods: card payments, PayPal

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Eshakti Reviews Summary

eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.

This summary is generated by AI, based on text from customer reviews

service
885
value
2,368
shipping
2,393
returns
205
quality
3,692
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Instant Feedback

21,838 reviews

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Australia
1 review
0 helpful votes
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A lot of options, really happy
December 26, 2021

So many amazing options, it would be even easier to navigate if the different colours of dresses were linked together! I would LOVE this option!
It would also be nice if the search worked a little better - sometimes I find other dresses in the fabric/pattern that come up in a more general search but not under the keyword.

Date of experience: December 26, 2021
Florida
1 review
0 helpful votes
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Classic Clothes for Atypical bodies
December 26, 2021

Love eshakti every time! Let me say - I am an extreme case. I am 4'10", but its because of 3 scoliosis curves... so my legs actually think I am 5'4", and its from the waist to the shoulders that I am crunched down and compressed. I'm also plus sized, so while I can get pants that fit fine, shirts, dresses & skirts are not possible. So finding ANY affordable custom clothing is amazing.
But how well they get the fit... and all the extra AMAZING details like the huge pockets, the bra stays, the extra, hidden, buttons over the bust to prevent gaping... It has me singing their praises to EVERYONE - because lets be honest, every one has a clothing quirk, whether it's being taller, shorter, small waisted/big hipped, or just always preferring a certain sleeve length.

Date of experience: December 26, 2021
Kentucky
1 review
0 helpful votes
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Perfect fit
December 26, 2021

I really liked my purchases. The fit was perfect. The fabrics were good quality

Date of experience: December 26, 2021
Florida
1 review
0 helpful votes
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Perfect dress!
December 26, 2021

I wanted a flattering yet modest wrap dress for work and church and this is perfect! I customized it to exactly what I wanted.

Date of experience: December 26, 2021
NL
1 review
0 helpful votes
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Long term quality
December 26, 2021

I have ordered several dresses over the years. Quality is good, even after years the dresses still look good. The option to customize clothing really makes a big difference. I always receive many compliments when I wear one of my eShakti dresses.

Date of experience: December 26, 2021
Canada
1 review
0 helpful votes
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EShakti is a great place to get classic looks that are informed by trends, and it works best if you use the FX function to have things made to your measurements. For an extra ten bucks it's very worth it! You can filter the huge selection by style and fabric type, which I also appreciate.

Date of experience: December 26, 2021
New York
1 review
0 helpful votes
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Easy to use, good quality
December 26, 2021

The customization options are easy to use and fun to play with, and the dresses I ordered fit very well as a result.

Date of experience: December 26, 2021
Georgia
2 reviews
0 helpful votes
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Na
December 25, 2021

Good service l appreciated the timely delivery that was great

Date of experience: December 25, 2021
Arizona
1 review
0 helpful votes
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The new LBD
December 25, 2021

Easy shopping experience, love the customization options. Fit was fabulous and the sleeves just completed the look

Date of experience: December 25, 2021
Ohio
1 review
0 helpful votes
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This was such an easy process to customize the dress. Beautiful quality of materials and was extremely well put together. Next time I will send in my measurements as I'm short-waisted and the top was a little of on my body shape. I will definitely be ordering from here again!

Date of experience: December 25, 2021
New Hampshire
2 reviews
0 helpful votes
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Very disappointed
January 24, 2022

One of the products is impossible to unzip by myself. Useless piece of clothing

Date of experience: December 25, 2021
Canada
1 review
0 helpful votes
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Cotton knit fit-an-flare dress
December 25, 2021

The shopping and ordering experience was excellent from beginning to end! The dress arrived sooner than I expected, right on time for Christmas!

Date of experience: December 25, 2021
California
1 review
0 helpful votes
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Great experience
December 25, 2021

Very easy to order. Excellent experience! Would recommend.

Date of experience: December 25, 2021
Pennsylvania
1 review
0 helpful votes
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Love it
December 25, 2021

I've ordered around ten dresses over a couple of years and I've been happy with every one of them. Love this site <3

Date of experience: December 25, 2021
Ohio
1 review
0 helpful votes
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Lovely dress
December 25, 2021

Dress is exactly as pictured but a bit longer on my 5'3" frame. Was pleasantly surprised that it is lined. Washed it and it came out nicely.

Date of experience: December 25, 2021
Ohio
2 reviews
0 helpful votes
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Skirts review
December 24, 2021

The site was a bit clunky but the search and customize options were easy to use

Date of experience: December 24, 2021
Oregon
1 review
0 helpful votes
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Love the dress. And eshakti
December 24, 2021
Updated review

This was my third order. And we finally Perfected the process,. This dress was and is perfect! Material, style and fit are all better than i imagined! Getting a perfect fit and envisioning the materials in real life. Id the scale…. Can bit be a bit complex - but the instructions online and taking the time to work each decision out - you will get not only what you need. But something you really like!

Date of experience: December 24, 2021

It was easier than I thought to input sizing
August 29, 2021
Previous review

It was easier than I thought to input sizing. I would have liked to be able to add. 5 because most of my measurements were. 5 s. Otherwise FAB.

Date of experience: August 29, 2021
Delaware
1 review
0 helpful votes
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Came faster than I thought, fit great, I got a ton of compliments. Easy as can be.

Date of experience: December 24, 2021
Missouri
1 review
0 helpful votes
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Variety
December 24, 2021
Updated review

This company has variety in materials, sizes, styles, and colors. There are plenty of outfits to choose.

Date of experience: December 24, 2021

Thank you!
October 31, 2021
Previous review

Thank you! Keep them cute, customizable, modest necklines and lengths

Date of experience: October 31, 2021

Thank you
October 25, 2021
Previous review

Thank you.

Date of experience: October 25, 2021
Australia
1 review
0 helpful votes
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I love this site.
December 24, 2021
Updated review

Love it. Easy to navigate, lots of design variety!

Date of experience: December 24, 2021

My favourite place for custom pieces
October 12, 2021
Previous review

I love shopping at eShakti. Your styles are timeless and I aim to wear them for a very long time.

Date of experience: October 12, 2021