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EshaktiReviews 4,830

eshakti.com
chic, casual womenAge 26-45
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From the business

eShakti.com is the #1 women's custom clothing company in the US with presence in Canada, Australia, and other countries as well. We are the only clothing brand to offer the widest range of personalized dresses, tops, and bottoms so you get YOUR size and YOUR style, every time. You can either choose from our standard sizes (0-36W) or opt to get your outfits made to your exact measurements, while also being able to customize your preferred neckline, sleeve, and hem length for any outfit you choose. Every day we launch up to 30 new styles and all our outfits are fully customizable for size and style. We also offer a unique Fit Guarantee Program to new customers where if the fit does not meet their expectations, we remake the garment for free based on their feedback.

Our customers say they look their best and feel confident and comfortable in our clothes. They love flaunting their personalized, made-to-order outfits that sets them apart from the rest and gets them the compliments they d...


eshakti.com
+1 855-374-2584
USA
Founded in 2001
Clothing item from EshaktiFashion apparel by EshaktiMerchandise from Eshakti clothing lineEshakti fashion product

Business Highlights

General

Year Founded: 2001
Target Gender: women
Target Age Group: 26-45

Shipping

Shipping Cost: $12.95
Free Shipping: no
Shipped From: USA

Returns

Return Policy: not free
Return Instructions: items being returned must be unworn, unwashed, and unaltered with all tags intact
Return Cost: $4 per item

Sustainability

Recycling Program: no

Product

Style: chic, casual
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X, 5X, 6X)

Customer Service

Support Channels: phone, email
Support Phone: +1 855-374-2584
Support Email: customerchampion@eshakti.com

Payment Options

Payment Methods: card payments, PayPal

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Eshakti Reviews Summary

eShakti has experienced a significant decline in customer satisfaction, transitioning from a previously well-regarded retailer known for quality custom clothing to one facing widespread complaints about unfulfilled orders and poor customer service. Customers frequently report long delays in shipping, lack of communication, and difficulties obtaining refunds for canceled items. While many long-time patrons express nostalgia for the company's earlier reliability and product quality, current sentiments indicate a growing frustration with the company's operational issues and perceived lack of accountability. Overall, the feedback suggests a critical need for eShakti to improve its customer service and fulfill its commitments to regain consumer trust.

This summary is generated by AI, based on text from customer reviews

service
885
value
2,368
shipping
2,393
returns
205
quality
3,692
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Instant Feedback

21,838 reviews

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GB
1 review
0 helpful votes
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Very Impressed
December 29, 2021

I've been checking out eShakti for a while and I'm glad I finally went ahead and ordered something. I'll definitely be back for more

Date of experience: December 29, 2021
Colorado
1 review
0 helpful votes
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Hi
December 28, 2021

The masks are perfect, they can be used easily with a more protective N95 filter insert. It makes the N95 a lot more comfortable while looking nice.

Date of experience: December 28, 2021
Massachusetts
2 reviews
0 helpful votes
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Great value
December 28, 2021

Quality clothing at a reasonable price with great customer service!

Date of experience: December 28, 2021
Illinois
2 reviews
0 helpful votes
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Such a cute tunic.
December 28, 2021

I received Lots of compliments. Just wish it had pockets!

Date of experience: December 28, 2021
New Jersey
1 review
0 helpful votes
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Greatest value in clothes
December 28, 2021

The hardest part about shopping on eshakti is not wanting to buy everything. My body is not proportional, so buying most clothing means any article is either going to be too big in parts or too small. With eShakti's measurement custom made clothing, I have outfits that fit me perfectly, feel comfortable and I get complimented on the fashion. I especially love when they do stars and constellation patterns.

Date of experience: December 28, 2021
NL
1 review
0 helpful votes
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Nice fabric
December 28, 2021

Very nice and true to style. Also the fabric Delivery was also swift

Date of experience: December 28, 2021
Texas
1 review
0 helpful votes
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The dress is too big.
January 27, 2022

I need to send the dress back. I received it very soon before Christmas and have not sent it back for alterations. It is too big.

Date of experience: December 28, 2021
Wisconsin
1 review
0 helpful votes
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Very impressed
December 28, 2021

Love this site - the ability to choose neckline and sleeve styles is terrific - Have purchased three times.

Date of experience: December 28, 2021
Illinois
1 review
0 helpful votes
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Quality material
December 27, 2021

Absolutely love everything about the dress! Well made! Packaging was A+! Will be ordering again.
Fits perfectly

Date of experience: December 27, 2021
Mexico
1 review
0 helpful votes
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Great service, perfect fit.
December 27, 2021

This was the easiest experience ever. The dress fits perfectly and is very well made. I will definitely shop here again.

Date of experience: December 27, 2021
Utah
1 review
0 helpful votes
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Great experience every time
December 27, 2021

Great quality, perfect fit, quick delivery, love it!

Date of experience: December 27, 2021
Arizona
1 review
0 helpful votes
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So pleased!
December 27, 2021

I was hesitant to purchase from an online retailer for sizing but the measurements are accurate and I selected the proper size. Both dresses are wonderful and I've already made an additional purchase! So pleased, I will definitely shop here again!

Date of experience: December 27, 2021
Florida
1 review
0 helpful votes
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Great fashion and service
December 27, 2021
Updated review

Keep up the good work! Loved the dress and the service.

Date of experience: December 27, 2021

Great service. Beautiful dress.
August 31, 2021
Previous review

Wanted to pay with Paypal, but site diverted to connect with bank account. Don't understand why. Switched to a card.

Date of experience: August 31, 2021
Washington
1 review
0 helpful votes
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Terrific fit
December 27, 2021

Pockets! Knowing this dress was made for me makes it feel very special.

Date of experience: December 27, 2021
Canada
2 reviews
0 helpful votes
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Eshakti is overall good
December 27, 2021

As someone who doesn't fit standard sizes, I love the customizable nature of Eshakti and the designs available. Overall, I've ordered from them 4 times over the last 2 years. Because I am from Canada, I had to cover the cost of the returns myself, but it was returned to me in the form of a credit. I would and recommend Eshakti though.

Date of experience: December 27, 2021
California
1 review
0 helpful votes
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Wonderful!
December 27, 2021

I can't imagine having clothing made to order at such wonderful prices. Dresses with pockets! <3

Date of experience: December 27, 2021
Washington
1 review
0 helpful votes
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Such a great find!
December 27, 2021

I am so impressed with the variety, quality, creativity, and flexibility of these designs! The communication has been caring and excellent. I haven't tried to get one dress refitted yet, so we'll see how that process goes.

Date of experience: December 27, 2021
Wisconsin
1 review
0 helpful votes
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I enjoy being able to make my clothing have the style I like. I see other clothing at other places and sometimes say, "I would like that if the sleeves were longer or if it wasn't so high collared. I love that i can adjust to my preferences and what looks good on me.

Date of experience: December 27, 2021

Well laid out, easy to use
October 1, 2021
Previous review

Well laid out, easy to use. Nice expereince.

Date of experience: October 1, 2021
Virginia
1 review
0 helpful votes
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Love eShakti
January 26, 2022

Overall, my experiences shopping with eShakti are great. I often wish that some discontinued cuts cpuld be brought back with new fabrics.

Date of experience: December 27, 2021
California
1 review
0 helpful votes
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This is the first time I've been able to wear clothes that are beautiful AND truly comfortable. I'm pretty tall and always struggled with finding clothes that are the right length. EShakti is like a little treat to myself.

Date of experience: December 26, 2021